Top 114 Customer advocate Jobs in El Paso Tx

Care Advocate (Onsite) – El Paso, TX
Sagility —El Paso, TX
- $16 - $18 an hour
- Experience working with individuals with disabilities
- HIPAA
- High school diploma or GED
Staff Nurse I/II/III - CV Surgery
UTHealth Houston —Texas
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Employee discount
Director of Operations- Federal Civilian
Loyal Source Government Services —El Paso, TX
- From $185,000 a year
- Customer service
- Office
- Master's degree
Quick Apply
14d
Produce Associate
Sam's Club —El Paso, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Cafe Associate
Sam's Club —El Paso, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Baker and Packager Associate
Sam's Club —El Paso, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customer Success Specialist
ADP —El Paso, TX
- Overtime
- Military
- Writing skills
- Organizational skills
- Paid time off
- Benefits from day one
Brand Ambassador
Sandpiper Productions —Fort Bliss, TX
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Homeless Programs Coordinator
YWCA EL PASO DEL NORTE —El Paso, TX
- From $35,568 a year
- Full-time
- Spanish
- CPR Certification
- Basic math
- Fuel card
- Health insurance
Quick Apply
Shift Advocate (TEMP Position)
YWCA EL PASO DEL NORTE —El Paso, TX
- From $15 an hour
- Temporary
- Spanish
- CPR Certification
- Microsoft Outlook
Quick Apply
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —El Paso, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customs Entry Writer I
Yusen Logistics —El Paso, TX
- Full-time
- Background check
- Computer literacy
- Office
- Commuter assistance
- AD&D insurance
Sales Advocate PT
Cricket Wireless —El Paso, TX
- $10.00 - $10.50 an hour
- Part-time
- Word processing
- Computer literacy
- No high school diploma
Meat Cutter and Wrapper
Sam's Club —El Paso, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Brand Ambassador - El Paso, TX
Chuck Latham Associates —El Paso, TX
- $18 - $20 an hour
- Choose your own hours
- Merchandising
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Employee discount
Quick Apply
9d
Merchandiser Retail Coverage
ACO-US —El Paso, TX
- $17.50 an hour
- Full-time
- Customer service
- Merchandising
- Driver's License
Quick Apply
Bilingual Community Health Educator
Planned Parenthood of Greater Texas —El Paso, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Specialty Representative, GI Care - El Paso, TX
AbbVie —El Paso, TX
- $78,500 - $192,500 a year
- Full-time
- Remote
- Writing skills
- Pass drug screening
- English
- Paid holidays
- Health insurance
IT Operations Manager
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $72,840 - $109,259 a year
- Computer science
- Computer Science
- Office
Quick Apply
Account Development Specialist
AMBA —El Paso, TX
- $17 - $18 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Paid holidays
- Health insurance

I want to receive the latest job alert for customer advocate in el paso tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Care Advocate (Onsite) – El Paso, TX

Sagility -
El Paso, TX

Apply Now

Job Details

$16 - $18 an hour

Qualifications

Customer communication
Client inquiry handling
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Care Advocate (Onsite) – El Paso, TX

Job Description:

Temporary Assignment | August to December 2026

Location: El Paso, Texas (Onsite Only)

Adabel Office: 1340 Adabel Dr, El Paso, TX 79936

Starting Pay: $16.00/hour, increasing to $18.00/hour after successful graduation from the 4-week training program.

End of Season Bonus of $500.00; you must be actively employed at the end of the assignment for the bonus. Operations will communicate additional details and requirements.

About the Role

Are you passionate about helping others and creating exceptional customer experiences? Join our team as a Care Advocate, where you'll make a meaningful impact by welcoming newly enrolled health plan members and helping them confidently navigate their healthcare benefits.

This is a temporary onsite opportunity. Candidates must reside in the El Paso, Texas area and be available to train and work onsite for the entire duration of the assignment, which is expected to continue to December 2026.

What You Will Do

As a Care Advocate, you'll make outbound welcome calls to newly enrolled health plan members, providing education, answering questions, and connecting members with valuable healthcare resources. You'll serve as the first point of contact for many members, ensuring they have a positive onboarding experience while delivering compassionate, high-quality service.

You will support Medicare Advantage members, many of whom are elderly or living with disabilities. Success in this role requires patience, empathy, attention to detail, and a genuine desire to help others.

Responsibilities

Conduct outbound welcome calls to newly enrolled health plan members.

Educate members about their healthcare benefits and available resources.

Verify member information and ensure accurate documentation.

Answer questions and resolve concerns with professionalism and empathy.

Identify member needs and connect them with appropriate services.

Navigate multiple computer systems while documenting interactions in real time.

Deliver a positive, personalized experience on every call.

Maintain compliance with quality, privacy, and HIPAA requirements.

What Makes You Successful

Customer Focus – Listens carefully, asks thoughtful questions, and takes ownership of resolving member needs.

Problem Solver – Evaluates situations, identifies solutions, and confidently resolves issues in a fast-paced environment.

Active Listener – Understands member concerns and provides clear, helpful guidance.

Empathy – Builds trust through compassion, patience, and genuine care.

Resilience – Remains calm and professional during challenging conversations.

Resourcefulness – Uses available tools and resources to provide accurate information.

Organization – Manages multiple systems, documentation, and follow-up responsibilities effectively.

Collaboration – Works well with others and contributes to a culture of continuous improvement.

Quality Expectations

Providing an exceptional member experience is essential to success in this role. Your communication must always be friendly, welcoming, professional, and service-oriented.

Quality interactions are reviewed weekly, and employees are expected to maintain a quality score of 95% or higher. A positive attitude, empathy, and attention to detail are critical performance expectations.

Minimum Qualifications

High School Diploma or GED required.

Minimum one year of customer service experience resolving customer concerns; call center experience preferred.

Ability to work in a high-volume, fast-paced environment.

Intermediate computer skills with the ability to navigate multiple systems simultaneously.

Proficiency using Microsoft Office applications.

Excellent verbal and written communication skills.

Strong attention to detail and organizational skills.

Ability to work independently while collaborating effectively as part of a team.

Healthcare or health insurance experience is a plus.

Work Environment

Candidates must reside in El Paso, Texas.

Training is fully onsite.

This position remains onsite for the entire assignment.

Assignment begins August 28, 2026, with a tentative end date of December 2026.

Due to HIPAA regulations, employees must maintain the confidentiality of protected health information at all times.

If you're passionate about helping others and want to make a meaningful difference in the lives of health plan members, we'd love to have you join our team.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home El PasoUnited States of America

Apply Now

Refine Your Search

customer advocate jobs in el paso tx

Care Advocate (Onsite) – El Paso, TX

Staff Nurse I/II/III - CV Surgery

Director of Operations- Federal Civilian

Produce Associate

Cafe Associate

Baker and Packager Associate

Customer Success Specialist

Brand Ambassador

Homeless Programs Coordinator

Shift Advocate (TEMP Position)

Prepared Meals and Rotisserie Chicken Associate

Customs Entry Writer I

Sales Advocate PT

Meat Cutter and Wrapper

Brand Ambassador - El Paso, TX

Merchandiser Retail Coverage

Bilingual Community Health Educator

Specialty Representative, GI Care - El Paso, TX

IT Operations Manager

Account Development Specialist

I want to receive the latest job alert for customer advocate in el paso tx

Related Searches

Explore jobs in more locations

About Sagility

Job Seeker Tools

Employer Tools

Browse

Stay Connected