Top 511 Director of customer service Jobs in El Paso Tx

Marketing Director
JD Auto Corp —El Paso, TX
- $100,000 - $150,000 a year
- Weekends as needed
- Google Workspace
- Clean driving record
- Dealership
Quick Apply
5d
Director of Operations- Federal Civilian
Loyal Source Government Services —El Paso, TX
- From $185,000 a year
- Customer service
- Office
- Master's degree
Quick Apply
Customer Success Manager - Texas
Alfa AI —Texas
- $90,000 - $110,000 a year
- Full-time
- Remote
- Management
- Public speaking
- Mid-level
1d
Customer Support Specialist, Time Off Support
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
5d
Customer Service Supervisor
General Dynamics Information Technology —El Paso, TX
- $55,003 - $74,415 a year
- Hybrid work
- 5 years
- High school diploma or GED
- Analysis skills
- Paid time off
- 401(k) matching
Customer Support Specialist, Pay Run Management
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
Customer Support Specialist, HRIS
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Associate's degree
- Communication skills
- Health insurance
- Dental insurance
19h
Customer Services Representative (El Paso)
Texas Workforce Commission —El Paso, TX
- $3,217.54 a month
- Online Application
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Compliance Risk Management Director
Project Vida Health Center —El Paso, TX
- Full-time
- Background check
- Nursing
- Office
- Health insurance
- Paid time off
Quick Apply
Customer Service Professional
Farmers Insurance Group-Rudy Saucedo Agency —El Paso, TX
- $10 - $14 an hour
- Part-time
- Background check
- Microsoft Outlook
- Computer literacy
Quick Apply
Clinic Director - Physical Therapist
Results Physiotherapy —Texas
- $90,000 - $100,000 a year
- Part-time
- Physical & Rehabilitation Medicine
- Outpatient experience
- Clinic
- Continuing education credits
- Paid holidays
Quick Apply
Speech Language Pathologist - Clinical Director - Therapy Services
Care Options for Kids —El Paso, TX
- $90,000 - $95,000 a year
- CPR Certification
- Doctoral degree
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Service Line Director
Centauri Health Solutions —Texas
- $126,800 - $190,300 a year
- Full-time
- 7 years
- Bachelor's degree
- Senior level
- Paid training
- Wellness program
Quick Apply
13d
Safety Director
Confidential —El Paso, TX
- From $100,000 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
18h
Occupational Therapist - Clinical Director
Care Options for Kids —El Paso, TX
- $90,000 - $95,000 a year
- CPR Certification
- Doctoral degree
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist - Clinical Director
Care Options for Kids —El Paso, TX
- $90,000 - $95,000 a year
- CPR Certification
- Doctoral degree
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Regional Transitional Maintenance Director
CWS Apartment Homes, LLC —Texas
- $95,000 - $105,000 a year
- Full-time
- Carpentry
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Quick Apply
14d
Director of Biomed Engineering
The Hospitals of Providence Memorial Campus —El Paso, TX
- Full-time
- Background check
- Management
- Hospital
- Health insurance
- 401(k)
Quick Apply
6d
Director of Nursing
White Acres Assisted Living —El Paso, TX
- Full-time
- Nursing
- RN License
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5d
Neonatal ICU Director
Medical Edge Recruitment —El Paso, TX
- $130,000 a year
- Urgently hiring
- Nursing
- RN License
- BLS Certification
Quick Apply

I want to receive the latest job alert for director of customer service in el paso tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of customer service jobs near el paso tx

Customer Service Representative jobs in El Paso, TX

Speech Language Pathologist jobs in El Paso, TX

Customer Success Manager jobs in Texas

Customer Specialist jobs in El Paso, TX

Biomedical Engineer jobs in El Paso, TX

Physical Therapist jobs in El Paso, TX

Director Of Nursing jobs in El Paso, TX

Director jobs in El Paso, TX

Director Of Operations jobs in El Paso, TX

Customer Service Supervisor jobs in El Paso, TX

Safety Director jobs in El Paso, TX

Director jobs in Texas

Regional Director jobs in Texas

Physical Therapist jobs in Texas

Occupational Therapist jobs in El Paso, TX

Customer Service Representative jobs in Aurora, CO

Customer Service Representative jobs in Missouri

Veteran Service Officer jobs in Minnesota

Work At Home Remote Customer Service jobs in Delaware

Customer Service Representative jobs in Mckinney, TX

Marketing Director

JD Auto Corp -
El Paso, TX

Quick Apply

Job Details

Full-time
$100,000 - $150,000 a year
5 days ago

Qualifications

Vendor relationship building
Bachelor's degree
Communications
Business Administration
Marketing analytics
Marketing operations

Full Job Description

Marketing Director

Department: Marketing
Reports To: Executive Leadership / Chief Operating Officer (COO) or President
FLSA Status: Exempt

Position Summary

The Marketing Director is responsible for planning, developing, implementing, and evaluating all marketing, advertising, branding, public relations, digital marketing, and community engagement initiatives for Viva Auto Group. This position leads the development of strategic marketing campaigns designed to increase brand awareness, drive vehicle sales, promote fixed operations, recruit talent, and enhance the customer experience across all dealership locations.

The Marketing Director collaborates with dealership leadership, manufacturers, outside advertising agencies, vendors, and internal departments to ensure marketing efforts support company objectives while maintaining manufacturer compliance and brand standards.

Essential Duties and Responsibilities

The essential duties include, but are not limited to:

Strategic Marketing

Develop and execute annual marketing strategies aligned with company objectives.
Create marketing campaigns that support new vehicle, used vehicle, service, parts, finance, collision center, and corporate initiatives.
Analyze market trends, customer demographics, and competitor activity.
Develop measurable marketing goals and key performance indicators (KPIs).
Prepare and manage departmental budgets.

Digital Marketing

Oversee dealership websites to ensure accuracy, compliance, and optimal customer experience.
Manage Search Engine Optimization (SEO) and Search Engine Marketing (SEM).
Coordinate online advertising campaigns.
Oversee social media strategy and content development.
Monitor online reputation management platforms and customer review responses.
Evaluate website traffic, lead generation, and conversion metrics.

Advertising & Branding

Maintain consistent branding across all dealership locations.
Coordinate television, radio, digital, print, billboard, direct mail, and social advertising.
Ensure compliance with manufacturer advertising guidelines.
Manage promotional events and seasonal campaigns.
Develop creative advertising concepts and messaging.

Community Relations

Build relationships with local organizations, schools, nonprofits, and business groups.
Coordinate sponsorships, charitable events, and community outreach programs.
Represent Viva Auto Group at community events when appropriate.
Promote dealership involvement through public relations initiatives.

Internal Communications

Support internal employee communications.
Assist Human Resources with recruitment marketing and employer branding initiatives.
Develop materials supporting employee engagement, recognition, and orientation programs.
Coordinate internal announcements and company communications.

Vendor Management

Manage relationships with advertising agencies, photographers, videographers, media partners, website providers, and marketing vendors.
Review contracts and marketing proposals.
Evaluate vendor performance and return on investment.

Analytics & Reporting

Monitor marketing performance metrics.
Analyze campaign effectiveness and return on investment.
Prepare monthly marketing reports for executive leadership.
Recommend adjustments based on data and performance trends.

Leadership

Lead and develop marketing team members.
Establish departmental goals and performance expectations.
Foster collaboration across all dealership departments.
Promote a culture consistent with Viva Auto Group's values.

Supervisory Responsibilities

May supervise:

Marketing Coordinators
Digital Marketing Specialists
Graphic Designers
Social Media Specialists
Videographers
Photographers
Marketing Assistants
External marketing vendors and agencies

Carries out supervisory responsibilities in accordance with company policies and applicable laws.

Qualifications

Education

Bachelor's degree in Marketing, Business Administration, Communications, Advertising, Public Relations, or a related field preferred.

Equivalent dealership marketing experience may be considered.

Experience

Five (5) or more years of progressive marketing experience.
Automotive dealership marketing experience strongly preferred.
Multi-location marketing experience preferred.
Experience managing advertising budgets.
Experience with digital marketing platforms and analytics.

Knowledge, Skills & Abilities

Knowledge of:

Automotive retail marketing
Digital advertising
SEO/SEM
Social media platforms
Google Analytics
CRM marketing
Reputation management
Graphic design principles
Brand management
Public relations
Marketing analytics
Budget management

Ability to:

Lead multiple projects simultaneously.
Manage competing priorities.
Analyze marketing data.
Communicate effectively with executive leadership.
Build strong relationships with internal and external partners.
Exercise sound judgment and discretion.
Maintain confidentiality.
Present information professionally.

Computer Skills

Proficiency with:

Microsoft Office Suite
Google Workspace
CRM platforms
Digital advertising platforms
Social media management software
Website Content Management Systems (CMS)
Graphic design software (Adobe Creative Suite or Canva)
Marketing automation tools
Analytics platforms

Certificates & Licenses

Valid driver's license with acceptable driving record.

Physical Requirements

The employee is regularly required to:

Sit, stand, and walk for extended periods.
Use hands and fingers to operate computers and office equipment.
Speak and hear effectively.
Occasionally lift up to 25 pounds.
Travel between dealership locations as needed.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working Conditions

Office environment with frequent interaction throughout dealership facilities.
Occasional outdoor work during dealership events.
Local travel between dealership locations.
Evening or weekend work may be required during promotions, community events, or special marketing campaigns.

Performance Expectations

Success in this role is measured by:

Increased qualified lead generation
Website traffic and conversion performance
Sales campaign effectiveness
Fixed operations marketing performance
Brand consistency
Community engagement
Recruitment marketing effectiveness
Customer satisfaction and online reputation
Budget adherence
Return on marketing investment (ROMI)

Equal Employment Opportunity

Viva Auto Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.

Disclaimer

Pay: $100,000.00 - $150,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

director of customer service jobs in el paso tx

Marketing Director

Director of Operations- Federal Civilian

Customer Success Manager - Texas

Customer Support Specialist, Time Off Support

Customer Service Supervisor

Customer Support Specialist, Pay Run Management

Customer Support Specialist, HRIS

Customer Services Representative (El Paso)

Compliance Risk Management Director

Customer Service Professional

Clinic Director - Physical Therapist

Speech Language Pathologist - Clinical Director - Therapy Services

Service Line Director

Safety Director

Occupational Therapist - Clinical Director

Physical Therapist - Clinical Director

Regional Transitional Maintenance Director

Director of Biomed Engineering

Director of Nursing

Neonatal ICU Director

I want to receive the latest job alert for director of customer service in el paso tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected