Top 2898 Customer service team lead Jobs in El Segundo Ca

Customer Care Representative
Golden Pet Brands —El Segundo, CA
- Remote
- Research
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Japanese Bilingual Customer Support & Assisting Food Quality Assurance
Kamerycah Inc. —Torrance, CA
- $40,000 - $52,000 a year
- Full-time
- English
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Success Representative
Kurv —Encino, CA
- From $26.44 an hour
- Full-time
- Office
- Finance
- Analysis skills
- Paid training
- Paid holidays
Quick Apply
Japanese Bilingual Exhibit Team Lead - Anime Expo 7/1 - 7/5
Crafted Solutions Inc. —Los Angeles, CA
- $35 an hour
- Temporary
- 18 years or older
- Customer service
- Bachelor of Science
Personal Injury Firm Operations Manager
Anand Desai Law Firm —Glendale, CA
- $71,000 - $150,000 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Ambulance EMT Operations Manager
Essential Health —Reseda, CA
- $75,671.75 - $90,475.66 a year
- Full-time
- 5 years
- Recruiting
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Customer Service Lead 3+ years exp
Air Gourmet Inc —Los Angeles, CA
- From $70,304 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Plumbing Service Supervisor / Sales Specialist
Fix It Quick Plumbing Inc —San Fernando Valley, CA
- $75,000 - $90,000 a year
- Weekends as needed
- Spanish
- Clean driving record
- Management
- Health insurance
- Dental insurance
Quick Apply
3d
E-Commerce Shipping and Customer Service Associate
iMomoko.com —South El Monte, CA
- $20 - $23 an hour
- 8 hour shift
- Microsoft Excel
- Inventory management
- Merchandising
- Health insurance
- Paid time off
Quick Apply
Optician / Customer Service Specialist
JINS Eyewear US, Inc. —Torrance, CA
- $21 - $25 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Mentoring
- Health insurance
- Dental insurance
Bilingual Automotive Internet Sales Specialist
Wondries Toyota —Alhambra, CA
- $60,000 - $120,000 a year
- Full-time
- Bilingual
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
VASH Lead Service Coordinator III
Step Up On Second, INC., —Los Angeles, CA
- $78,000 - $85,000 a year
- Full-time
- Background check
- LMFT
- Master of Social Work
- 403(b) matching
- Paid holidays
Quick Apply
Customer Service Manager
GuruNanda LLC —Buena Park, CA
- From $80,000 a year
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Accounting Operations Manager - URGENT HIRE
Prestige Legal Solutions, P.C. —Los Angeles, CA
- From $110,000 a year
- Urgently hiring
- Mid-level
- Finance
- Analysis skills
- Free parking
- AD&D insurance
Quick Apply
Field Sales Support Representative
Confidential —Los Angeles, CA
- $60,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Travel reimbursement
- Health savings account
Quick Apply
8d
Customer Service Representative/Bank Teller (Korean Speaking)
Woori America Bank —Los Angeles, CA
- From $40,000 a year
- Full-time
- English
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Team Lead
Exodus Recovery Inc. —Los Angeles, CA
- $70,304 a year
- Full-time
- CPR Certification
- Clean driving record
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Tree Trimming Operations Manager
Liliput —Los Angeles, CA
- $100,000 - $120,000 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Director, Finance Business Partner (Customer Care & Ancillary Business)
Public Storage —Glendale, CA
- $160,000 - $200,000 a year
- Full-time
- 11+ years
- Analysis skills
- US work authorization
Quick Apply

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Customer Care Representative

Golden Pet Brands
El Segundo, CA

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Free fitness classes

Qualifications

Customer communication
Research

Full Job Description

Creating a world where pets live longer, healthier lives, from their very first meal.

Learn more about our brands.

We're Looking For A: Customer Care Representative

Location: Remote

What You'll Be Doing:

Use multiple systems simultaneously to resolve customer inquiries efficiently
Research and reconcile problems by clarifying the customers concern, determining the root cause of the issue, and explaining the best solution to resolve the issue satisfactorily
Address customer complaints effectively, offering suitable solutions and alternatives to ensure swift resolution and customer satisfaction
Engage customers in reconsidering cancellation by highlighting benefits and informing them of available deals and promotions, aiming to retain their loyalty and satisfaction when applicable
Correct/update customer information accurately as needed to ensure current and reliable records
Document customer requests and actions taken on the customer's account to ensure comprehensive and precise account records
Efficiently fulfill customer order requests to enhance their experience and encourage repeat business
Assist customers with order status inquiries and provide shipping information promptly to enhance their confidence in our service and ensure a positive experience
Meet standard contact center performance metrics to uphold the quality of service provided to customers and enhance overall customer satisfaction
Provide customer feedback to management regarding products, trends, and customer issues to facilitate continuous improvement and enhance overall customer satisfaction
Follow communication procedures, guidelines, and policies to maintain consistency and professionalism in interactions with customers, thereby enhancing their experience and fostering customer satisfaction

Qualifications (Note: We strongly encourage you to apply even if you don't tick ALL of these boxes.):

High School Diploma or GED
1-2 years in a customer service role
1 year customer service in a Contact Center setting (preferred)
Proficiency using windows-based applications, Google Suite, and Microsoft Office software (preferred)
Working knowledge of call center systems and/or workflows (preferred)

Golden Perks & Benefits:

Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
Annual bonus
We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $9 million to date.
Potential for quarterly KPI bonuses.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won't pay any fees for placements. Thank you for your understanding.

Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, ([email protected]) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details.

Click here to learn more about general internet safety and our hiring practices.

Quick Apply

Refine Your Search

customer service team lead jobs in el segundo ca

Customer Care Representative

Japanese Bilingual Customer Support & Assisting Food Quality Assurance

Customer Success Representative

Japanese Bilingual Exhibit Team Lead - Anime Expo 7/1 - 7/5

Personal Injury Firm Operations Manager

Ambulance EMT Operations Manager

Customer Service Lead 3+ years exp

Plumbing Service Supervisor / Sales Specialist

E-Commerce Shipping and Customer Service Associate

Optician / Customer Service Specialist

Bilingual Automotive Internet Sales Specialist

Patient Experience and Customer Service Training Specialist

VASH Lead Service Coordinator III

Customer Service Manager

Accounting Operations Manager - URGENT HIRE

Field Sales Support Representative

Customer Service Representative/Bank Teller (Korean Speaking)

Team Lead

Tree Trimming Operations Manager

Director, Finance Business Partner (Customer Care & Ancillary Business)

I want to receive the latest job alert for customer service team lead in el segundo ca

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