Top 32 It service manager Jobs in El Segundo Ca

Manager, IT Service Delivery (AI&T)
Impulse Space —Redondo Beach, CA
- $155,000 - $180,000 a year
- Full-time
- Mentoring
- Senior level
- Leadership
- Health insurance
- Dental insurance
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IT Support Services Lead
PlayStation Global —Santa Monica, CA
- $133,300 - $166,600 a year
- On call
- Computer Science
- Bachelor's degree
- Criminal background check
12d
Tech Lead – Active Directory & Entra ID Services
Tentek, Inc. —Culver City, CA
- $65 - $80 an hour
- Contract
- Hybrid work
- 11+ years
- Windows
- Mentoring
- Health insurance
- Dental insurance
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Financial Services Cybersecurity Internal Audit Manager
Crowe —Los Angeles, CA
- $104,500 - $213,800 a year
- Full-time
- 3 years
- Bachelor's degree
- US work authorization
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Manager, IT Services
Vast —Long Beach, CA
- $137,000 - $194,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Disability insurance
Service Desk Manager
Hanmi Bank —Los Angeles, CA
- $112,600 - $160,900 a year
- Full-time
- 5 years
- English
- Windows
- Paid holidays
- Disability insurance
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Manager, Service Desk
Hadrian Automation —Los Angeles, CA
- $140,000 - $180,000 a year
- Full-time
- 5 years
- Supervising experience
- Senior level
- Health insurance
- Dental insurance
6d
Manager, IT Service Desk
Hybrid Promotions LLC —Cypress, CA
- $115,000 - $125,000 a year
- Full-time
- Windows
- Analysis skills
- Mentoring
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4d
Manager, Information Assurance Services
Aprio —Los Angeles, CA
- $110,000 - $176,000 a year
- Full-time
- Remote
- Sales
- HIPAA
- Recruiting
- Profit sharing
- Wellness program
IT Operations Manager, End User Services
Funko —Burbank, CA
- $121,000 - $170,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- 401(k) matching
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12h
(USA) Technology Support II - Supervisor
Vizio —Los Angeles, CA
- $72,000 - $132,000 a year
- On call
- Computer science
- Computer Science
- High school
- Paid jury duty
- Disability insurance
Product Manager, Services Data Science & Analytics
Apple —Culver City, CA
- $175,500 - $263,800 a year
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Health insurance
10d
SCD Applications Service Manager
Deloitte —Los Angeles, CA
- $130,000 - $180,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
Senior Program Manager, Service Operations, AV Fleets
Uber —Los Angeles, CA
- $146,000 - $180,000 a year
- Full-time
- 6 years
- Contracts
- Training & development
Principal Engagement Manager, Professional Services, US SDT EM Services Practice
Amazon Web Services, Inc. —Santa Monica, CA
- $182,700 - $247,200 a year
- Full-time
- Computer science
- Computer Science
- HIPAA
- AD&D insurance
- Health insurance
IT Field Technician (Los Angeles)
Xantrion —Los Angeles, CA
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Manager, Network Cable Plant
USC —Los Angeles, CA
- $151,088.43 - $168,631.08 a year
- Computer Science
- Customer service
- Engineering
Project Manager - Professional Services - Pacific Time Zone
Civica —Los Angeles, CA
- $100,000 - $140,000 a year
- Hybrid work
- 21 years or older
- Continuous improvement
- Senior level
- Health savings account
- AD&D insurance
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Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Amazon.com Services LLC —Hawthorne, CA
- $151,200 - $204,600 a year
- Full-time
- Mid-level
- Master's degree
- AWS
- AD&D insurance
- Health insurance
Service Management Lead
Deloitte —Los Angeles, CA
- $130,000 - $180,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree

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it service manager jobs near el segundo ca

Manager, IT Service Delivery (AI&T)

Impulse Space -
Redondo Beach, CA

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Job Details

Full-time
$155,000 - $180,000 a year

Benefits

Stock options
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Managing technical support teams
Stakeholder engagement
Team leadership
Operational management
Technology management
Stakeholder relationship building
IT department experience
Stakeholder management
Managing tech infrastructure teams

Full Job Description

Description

The Manager, IT Service Delivery (AI&T) at Impulse is responsible for leading service delivery operations supporting engineering, integration, and test environments. This role ensures systems, endpoints, and infrastructure are operational, available, and ready to support test execution and engineering workflows. The Manager leads a team of service delivery analysts and is accountable for service performance, incident management, and operational readiness aligned with AI&T activities. This role reports into the IT organization with functional alignment to the AI&T (Assembly, Integration, and Test) team, ensuring service delivery operations directly support integration, verification, and test execution.

Responsibilities

Lead daily IT service delivery for lab, test, and engineering environments
Ensure system availability, performance, and readiness for integration and test activities
Manage ticket queues, service levels, operational metrics, and incident response efforts
Coordinate live test event support and drive rapid issue resolution and service restoration
Establish service delivery processes, escalation paths, runbooks, and knowledge management practices
Drive root cause analysis, process improvements, and automation to reduce recurring issues and manual effort
Lead, mentor, and develop service delivery teams, including training and performance management
Oversee deployment and support of endpoint systems, workplace technology, and lab infrastructure
Ensure compliance with enterprise security, access management, and regulated environment requirements
Partner with engineering, infrastructure, facilities, and vendors to align operational support with program needs and technology capabilities

Minimum Qualifications

8+ years of IT service delivery or support experience
2+ years of leadership or team management experience
Strong understanding of service delivery, incident management, and IT operations
Experience supporting complex technical environments
Proven ability to lead teams and improve operational performance
Strong communication and stakeholder management skills

Preferred Skills and Experience

4+ years of leadership or team management experience
Experience supporting engineering, lab, or test environments
Familiarity with integration and test operations
Experience in regulated or operational environments
ITIL or equivalent service management certification
Experience implementing operational automation

Operational Expectations

Onsite leadership supporting lab and operational environments
Accountability for service readiness during test campaigns
Leadership during major incidents and critical operational events

Additional Information:

Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.

Impulse Space’s spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here.

Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

About Impulse Space

Impulse Space, the in-space transportation company founded by Tom Mueller, is opening access beyond Low Earth Orbit (LEO) with its fleet of in-space transportation vehicles. The high-energy Helios vehicle unlocks orbits beyond LEO with its powerful Deneb engine, dropping off payloads in MEO, GEO, heliocentric, lunar, and other planetary orbits. The flight-proven Mira vehicle uses a nontoxic, high-impulse chemical propulsion system to offer orbital transport, constellation deployment, and precision reentry services to customers throughout LEO. Led by a team that delivered the most reliable rockets in history, Impulse provides economical and efficient in-space transportation by reliably and rapidly getting customers where they want to go.

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it service manager jobs in el segundo ca

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