Top 120 Help desk support Jobs in Elgin, Il

Level 3 - System Administrator Help Desk Support Agent
EXCALTECH —Rolling Meadows, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technical Support
CrossCom National LLC —Buffalo Grove, IL
- $18 - $22 an hour
- Temporary
- Background check
- Mid-level
- Windows
Quick Apply
12d
Customer Relationship Specialist
Opiquad, LLC —Elgin, IL
- $19.00 - $23.50 an hour
- Full-time
- Spanish
- English
- Office
- Free parking
- Paid holidays
Quick Apply
Account Manager II
PAYLOCITY CORPORATION —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Executive Account Manager
PAYLOCITY CORPORATION —Schaumburg, IL
- $63,000 - $90,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
7d
Helpdesk Intake Coordinator (IT)
Avalon Risk Management Insurance Agency LLC —Schaumburg, IL
- $20 - $23 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
Help Desk Technician
Flora Arbor LLC —Elgin, IL
- $22 - $25 an hour
- Full-time
- Microsoft Excel
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Help Desk Support
PureBit —Aurora, IL
- Research
- Mid-level
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Technology Assistant-Help Desk (12 Month)
High School District 214 —Arlington Heights, IL
- $27.62 an hour
- Online Application
- Classroom
- Public school
- Mechanical knowledge
IT Support Specialist
Polymer Concepts Technologies, Inc —Elgin, IL
- $33.65 - $42.31 an hour
- Full-time
- Computer science
- Computer Science
- ERP systems
Quick Apply
8d
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
User Support Technician
Old Second National Bank —Aurora, IL
- $25 - $30 an hour
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
18h
Technology Assistant-Help Desk (10 Month)
High School District 214 —Mount Prospect, IL
- $27.62 an hour
- Online Application
- Classroom
- Public school
- Mechanical knowledge
IT Help Desk
Tecta America —Rosemont, IL
- $80,000 - $90,000 a year
- Overtime
- Spanish
- System design
- English
- Paid holidays
- Health insurance
Quick Apply
End User Support Technician
Marmon Foodservice Technologies, Inc. —Carol Stream, IL
- $44,000 - $66,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist I
NORTHERN ILLINOIS FOOD BANK —Geneva, IL
- $20.33 - $21.60 an hour
- Online Application
- Office
- Windows
- Microsoft Office
HELP DESK TECHNICIAN - TIER I
CDS Office Technologies —Lombard, IL
- $20 - $21 an hour
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Entry Level IT Support(Hands On Experience)
L6 technology —Oakbrook Terrace, IL
- $15 - $21 an hour
- Full-time
- Office
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
6d

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Level 3 - System Administrator Help Desk Support Agent

EXCALTECH -
Rolling Meadows, IL

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Company car
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Cloud identity and access management (IAM)
Defect resolution root cause analysis
IT user and group management
IT system monitoring
Data recovery
Equipment troubleshooting
Server backup and recovery
Operating system updates
Public Cloud
Windows
Company vehicle operation
Cisco routers/switches implementation
Patch management
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Computer management
Data access controls implementation
Server virtualization
Operating system security
Data backup
IP networking
VMware
Problem management
Microsoft 365 support
Access control management
Network infrastructure management
Desktop administration
Cross-functional communication
Failure analysis

Full Job Description

ExcalTech is a rapidly expanding, award-winning managed IT services provider. Our mission and core values drive our culture, growth, and focus on cybersecurity.

We have a successful 31-year track record providing best-in-class service to our mid-market clients throughout Illinois, Wisconsin, and Florida. Due to rapid growth, we are seeking a System Administrator to join our team.

The successful candidate will have a strong knowledge of servers, desktops, and networking and be comfortable working across a variety of client environments. System Administration responsibilities include installing, configuring, and troubleshooting technology infrastructure devices, including servers, routers, switches, firewalls, storage devices, PCs, and printers.

Work Location & Travel: This role is based a hybrid position based at our corporate headquarters in Rolling Meadows, IL and requires approximately 20% travel to client sites as needed. A company car is provided for client travel.

On-Call Rotation: This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

Own escalations through resolution, communicating clearly with internal teams and clients.
Perform root-cause analysis and implement permanent fixes, including documentation and knowledge transfer.

Responsibilities:

Monitor, triage, and resolve incoming service requests and escalations.
Provide advanced support for infrastructure, systems, and applications.
Install, configure, and maintain servers, endpoints, and infrastructure equipment.
Perform patching, upgrades, and troubleshooting (firmware/OS/application as applicable).
Support LAN/WAN connectivity and network/security devices (routing, switching, firewalls).
Administer user accounts, access, and permissions (AD/Entra ID) and maintain security controls.
Create and maintain technical documentation, standards, and procedures.
Lead assigned projects and recommend upgrades/improvements.

Required Skills:

Bachelor’s degree in a related field or equivalent experience/training/certifications.
3+ years of system administration experience in a professional environment.
Strong Windows administration skills (patching, monitoring/alerting, remote tools, backup & recovery).
Experience with Active Directory and/or Microsoft Entra ID (Azure AD) administration.
Virtualization experience (VMware, Hyper-V, Verge.io, etc.) and storage concepts (SAN/NAS).
Working knowledge of Layer 3 TCP/IP networking and common hardware (Cisco, Meraki, WatchGuard, Fortinet).
Understanding security best practices, permissions (share/NTFS), and system hardening.
Familiarity with Microsoft Azure and Microsoft 365 configuration/administration.
Strong troubleshooting and root-cause analysis skills.
Clear communication skills and ability to work independently and as part of a team.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in elgin, il

Level 3 - System Administrator Help Desk Support Agent

Help Desk Technical Support

Customer Relationship Specialist

Account Manager II

Executive Account Manager

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Helpdesk Intake Coordinator (IT)

Help Desk Technician

Help Desk Support

IT Assistant / Help Desk (Entry Level)

Technology Assistant-Help Desk (12 Month)

IT Support Specialist

Helpdesk Analyst

User Support Technician

Technology Assistant-Help Desk (10 Month)

IT Help Desk

End User Support Technician

IT Support Specialist I

HELP DESK TECHNICIAN - TIER I

Entry Level IT Support(Hands On Experience)

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