Top 117 Concierge Jobs in Elgin Il

Guest Services Representative
EXTENDED STAY AMERICA —Dundee, IL
- $15 - $18 an hour
- Full-time
- Bachelor of Science
- English
- Mid-level
- Paid time off
Quick Apply
Customer Concierge
Andersen Corporation —Des Plaines, IL
- $27.45 - $39.75 an hour
- Full-time
- Office
- Residential
- Microsoft Office
- Profit sharing
- Paid parental leave
Quick Apply
Concierge
River Glen of St. Charles —Saint Charles, IL
- $17.50 an hour
- Part-time
- Microsoft Outlook
- English
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
Concierge
Senior Lifestyle —Saint Charles, IL
- $17.50 an hour
- Part-time
- Microsoft Outlook
- English
- Entry level
- Disability insurance
- Dental insurance
19h
Concierge
Encore Village of Schaumburg —Schaumburg, IL
- $17 an hour
- Per diem
- Microsoft Word
- Microsoft Outlook
- Residential
Quick Apply
10d
Concierge Security Officer (Flex) – Full-Time | Arlington Heights | $21/hr | Vehicle Required
MFort Security Services —Arlington Heights, IL
- $21 an hour
- Weekends as needed
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
Concierge
Sunrise Senior Living —Bloomingdale, IL
- $15.00 - $18.75 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
8d
Receptionist Part Time
Bella Terra Schaumburg —Schaumburg, IL
- $17.50 - $21.00 an hour
- Part-time
- Skilled nursing facility
- High school diploma or GED
- Entry level
- 401(k) matching
Quick Apply
13h
Concierge
Lifespace Communities —Geneva, IL
- $15.54 - $21.37 an hour
- Part-time
- High school diploma or GED
- Entry level
Membership Concierge Leader
Life Time —Naperville, IL
- $64,000 - $88,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
Wireless Sales Representative- AT&T Authorized Retailer
Portables AT&T Authorized Retailer —West Chicago, IL
- $45,000 - $60,000 a year
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Wireless Sales Representative- AT&T Authorized Retailer
Portables AT&T Authorized Retailer —Woodstock, IL
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14d
Wireless Sales Representative- AT&T Authorized Retailer
Portables AT&T Authorized Retailer —McHenry, IL
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
10d
Concierge
Evolve Long Grove Payroll LLC —Long Grove, IL
- Part-time
- English
- Ability to climb stairs
- High school diploma or GED
Quick Apply
2d
Concierge Manager
US AMR-Jones Lang LaSalle Americas, Inc. —Rosemont, IL
- $23.00 - $24.13 an hour
- Weekends as needed
- Background check
- Google Workspace
- Microsoft Excel
- Paid parental leave
- Paid holidays
Quick Apply
11d
Concierge- PT
Sunrise Senior Living —Naperville, IL
- $15.00 - $18.75 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Concierge - Part-time - Naperville
The Auberge —Naperville, IL
- $18 an hour
- Part-time
- Microsoft Excel
- English
- High school diploma or GED
- Paid holidays
- Paid time off
Community Concierge
YMCA of Metropolitan Chicago —Palatine, IL
- $17.05 an hour
- Part-time
- 18 years or older
- Spanish
- English
- Paid holidays
- Dental insurance
Quick Apply
Assistant Manager Room Operations
Marriott International, Inc —Schaumburg, IL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Membership Concierge I
Life Time —Bloomingdale, IL
- $15 - $18 an hour
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
- Disability insurance
- Health insurance

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Guest Services Representative

EXTENDED STAY AMERICA -
Dundee, IL

Quick Apply

Job Details

Full-time
$15 - $18 an hour

Benefits

Paid time off

Qualifications

Customer communication
Guest relations
English
Business Administration
Leadership
Hotel experience

Full Job Description

We are looking for a Guest Services Agent is to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager? Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.

Responsibilities

Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Coordinate luggage collection and storage
Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests’ requests, like in-room dining
Actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Inform clients of our hotel services, including breakfast and dining options
Promote all hotel amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
Appraise team’s performance and produce regular reports
Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
Examine daily duties, assign tasks and check on progress
Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
Recommend local tourist spots, including places to dine, shop and sight-see
Establish friendly relationships with regular hotel clients

Skills

Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
Understanding of all hotel management best practices and relevant laws
Hands-on experience with Hotel Management software (PMS)
Proficiency in English; knowledge of other languages is a plus
Customer service drive with outstanding communication and active listening skills
Excellent problem-solving and multitasking skills
Leadership skills along with the ability to motivate a team into high performance
Ability to work flexible hours
Strong sense of responsibility and a professional presentation
BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

Paid time off

Ability to Commute:

Dundee, IL 60118 (Preferred)

Ability to Relocate:

Dundee, IL 60118: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

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