Job Description
Provide receptionist support and accomplish the clerical and administrative functions to include:
Assist with scheduling meetings and TEAMS calls and providing support for related activities.
Establishing and maintaining office files (both paper and electronic) and divisional and management calendars in accordance with (IAW) USCG and local command procedures.
Acting as the Point of Contact (POC) for visitors and responding to non-technical inquiries, while directing technical calls to the appropriate individual.
Arranging and attending division staff meetings, as needed, taking meeting minutes, and following up as needed to ensure action items are completed as scheduled.
Participating in the Events Team to assist with ceremonies or visits at ALC, working with Protocol Specialist or the Command Secretary.
Maintaining, updating and submitting support requests.
Preparing reports, attending meetings, managing correspondence, or supporting related projects within the assigned division.
Maintain Personnel Information to include:
Managing employee records, accident reports, performance appraisals, job descriptions, and other personnel-related documents.
Providing basic information on personnel matters such as training, leave, benefits, and other job-related procedures.
Preparing and maintaining a log of all travel and training requests for division-funded activities. Assisting with creating travel authorizations, reviewing travel claims upon receipt, and notifying employees of any required changes or corrections.
Developing Hiring Panel Packages.
Updating and maintaining command Divisional Rosters (Organizational Charts) by ensuring personnel information is kept current and removing personnel who leave the command.
Managing CG-AIR Distribution lists within USCG One (CGOne).
Ensuring that competency mapping is completed if the admin is assigned to a Technical Evaluation Team (TET).
Adding new employees to the current Employee Notification System upon check-in.
Maintaining Regroup rosters for assigned AOR.
Develop and maintain databases to include:
Designing and managing electronic document workflow.
Assisting and working with the SharePoint Developer/Administrator to transition and manage division correspondence and workflows in Microsoft SharePoint.
Developing and maintaining rudimentary databases that automate manual organizational functions (i.e., document archives, phone lists, personnel assignments, spreadsheets, document and correspondence routing, and USCG Portal websites).
Developing methods to automate recurring reports.
Modifying existing automated systems to update functionality or correct problems.
Preparing templates for division newsletters, brochures, reports, and briefings utilizing Microsoft Publisher.
Preparing and distributing various reports and distilling disparate report elements into a well-organized and easily understood presentation of graphical and narrative elements.
Publishing and maintaining reports and division material to the USCG Portal website.
Improving organization and retrieval of office correspondence, printing labels, and batched letter production.
Developing sequencing for spreadsheets and databases to automatically update, revise, calculate, and retrieve information for organizational reports.
Providing administrative support and producing USCG correspondence, documents, spreadsheets, and graphics as requested for division support.
Managing physical document archives.
Ensuring structured tracking via the ALC eRouter.
Ensuring that all correspondence is fully processed and filed per the division’s leadership, as well as transferring of archives to federal document repository IAW the USCG Records Management Program.
Clerical Functions to include:
Supporting office productivity by stocking and submitting purchase requests for office supplies in applicable application/system and maintaining office equipment.
Assisting with acquiring and disposal of government furnished supplies and equipment within current USCG policies.
Establishing orders, receiving, recording, and distributing technical publications.
Performing scheduled and routine technical publication audits IAW applicable USCG policies.
Maintaining division Internet/Intranet presence by uploading files to the division web site and ensuring that all materials displayed on the web are current and up to date.
Responsible for the timely submission of heat tickets/work requests for divisional issues.
Assisting with monitoring divisional budgets, to include building Procurement Request (PR) with information provided by government personnel.
Responsible for the upkeep, organization, and cleanliness of the administrative office area, supply cabinets, copy area, and conference rooms.
Drafting letters, memoranda, and responding to non-technical inquiries.
Reviewing divisional correspondence for grammatical accuracy, punctuation, format, etc., and ensuring suspense dates are met.
Establishing, maintaining controls, and following up to ensure timely accomplishment, distribution, submission, and review of correspondence, reports, and other documents.
Providing control of division directives ensuring the correct routing, currency and clerical accuracy of the documents.
Reviewing outgoing mail for enclosures, dates, signatures IAW the USCG Correspondence Manual COMDTINST M5216.4 and USCG ALCINST 5216.1.
Serve as timekeeper for Government employees in GovTA, to include:
Resolving discrepancies
Addressing inquiries
Managing delegate assignments, supervisor designations, and employee accounts (e.g., unlocking/resetting passwords).
Setting and updating default schedules for employees.
Creating and managing Work Time transactions, including entering work hours once transactions are created.
Generating biweekly reports such as unvalidated/uncertified timecards and review leave audit reports.
Printing weekly approved leave reports and validating timecards upon AOR request.
Assisting with correcting timecards and adding holidays or administrative time when necessary.
Annually update accounting data and review the Time and Attendance Summary.
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Required Skills
Be citizens of the U.S.
Possess the ability to read, write, speak, and comprehend English.
Possess excellent written and verbal communication skills.
Possess knowledge and ability to perform simple arithmetic.
Possess knowledge of Microsoft Office applications.
Possess excellent ability to manage multiple task with competing deadlines.
Possess ability to work with minimal Government oversight.
Proficiency in the Microsoft Office suite including, but not limited to, Microsoft Word, Microsoft Excel, Microsoft Power Point and knowledgeable of Microsoft SharePoint, Microsoft Publisher, Microsoft Teams and Adobe Acrobat Professional.
Excellent interpersonal, written, and oral communication skills.
Strong analytical, problem solving, organizational, grammar and planning skills.
Ability to prioritize, organize, and manage tasks in a multitasking environment.
Ability to commit and maintain the highest level of confidentiality.
Perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint.
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About A2 Federal
A2 Federal is dedicated to augmenting the United States' national security efforts, domestically and abroad. We specialize in intelligence, language, and information technology/cyber services to support the Department of Defense, the Intelligence Community, and other agencies across the federal government.
