About LOTTE Aluminium Materials, USA: LOTTE Aluminium Materials, USA supports the production of electric vehicle batteries for the electric vehicle sector by producing cathode foil, which is a type of ultra-thin aluminum foil that is one of the main components of the electric vehicle lithium-ion battery. As a pioneering leader for the new world, LOTTE Aluminium Materials, USA is committed to creating materials for a sustainable future. Join our team as a new pioneer in a new world!
Job Summary: The IT Systems Administrator is responsible for supporting end users and administering the organization's IT infrastructure, including Windows servers, Active Directory, network systems, cybersecurity controls, virtualization platforms, telecommunications systems, and manufacturing-related technologies. As the facility's primary technical resource, this role ensures secure, reliable, and efficient IT operations while supporting business growth and continuous improvement initiatives. This role offers the opportunity to manage and improve a broad range of technologies in a growing manufacturing environment.
Job Responsibilities:
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Acts as the primary IT liaison and demonstrates strong communication, customer service, problem-solving, organizational, and leadership skills.
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Responds to service requests and incidents through the IT ticketing system and provides technical support for software, hardware, network, and related technology issues, including desktops, laptops, copiers, office and label printers, barcode scanners, and mobile devices.
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Creates, modifies, and deactivates user accounts and access permissions based on approved requests.
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Documents incidents, service requests, troubleshooting activities, resolutions, and escalation actions within the IT ticketing system.
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Serves as the primary administrator for network, server, and endpoint infrastructure and coordinates with vendors and external support providers when specialized assistance is required.
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Administers and supports Microsoft Active Directory, DNS, DHCP, antivirus, email security, and related infrastructure services.
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Administers and supports Cisco network infrastructure, including switches, wireless systems, VPN connectivity, and firewall security policies.
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Supports Access Control, CCTV, and other IT-related physical security systems.
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Monitors system and network health, connectivity, availability, capacity, and performance indicators and reports abnormalities, risks, or improvement opportunities.
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Executes security patching and vulnerability remediation activities for servers, endpoints, network devices, and related IT systems; verifies successful deployment, documents results, and resolves or escalates issues affecting system security, stability, or availability.
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Maintains accurate inventories of IT hardware, software, licenses, and related technology assets.
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Updates inventory records for the receipt, deployment, transfer, replacement, and disposal of IT assets.
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Provides inventory documentation and evidence during audits, reviews, and compliance activities.
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Creates and processes IT purchase requisitions and purchase orders; verifies item descriptions, quantities, pricing, and vendor information and tracks order status as required.
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Evaluates and recommends system, network, and facility technology improvements while identifying opportunities for cost savings, operational efficiencies, automation, and process improvements.
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Assists in the planning, design, implementation, maintenance, and continual improvement of networks, security systems, telecommunications systems, servers, and related IT infrastructure.
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Performs troubleshooting, incident response, root cause analysis, and corrective action activities for infrastructure and technology-related issues.
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Follows established policies, standards, and procedures to ensure secure, reliable, and efficient IT operations.
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Performs additional responsibilities as required to support departmental and organizational objectives.
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Other duties as assigned.
Required Skills and Abilities:
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Strong communication, customer service, and interpersonal skills.
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Strong troubleshooting, problem-solving, and organizational abilities.
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Knowledge of Microsoft server, network, and endpoint administration concepts.
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Knowledge of cybersecurity, patch management, and endpoint protection best practices.
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Ability to maintain accurate technical documentation and inventory records.
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Ability to work independently, manage multiple priorities, and maintain regular attendance.
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Ability to provide occasional after-hours and weekend support when required.
Education and Experience:
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Associate degree and 5+ years of related experience, or Bachelor's degree and 3+ years of related experience.
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Experience supporting and troubleshooting network infrastructure, including switches, wireless systems, VPNs, and firewall technologies, required.
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Experience with Microsoft server technologies including Active Directory, DNS, DHCP, and Group Policy administration, required.
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Experience with endpoint management, patch management, cybersecurity controls, and antivirus solutions, preferred.
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Experience with IT ticketing systems, asset management, and technical documentation, preferred.
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Experience supporting ERP, MES, or other manufacturing-related business systems, preferred.
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Experience working in a manufacturing or industrial environment, preferred.
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Experience supporting Access Control, CCTV, or other physical security systems, preferred.
Certifications (Preferred):
Microsoft, Cisco, CompTIA, or other industry-recognized IT certifications.
Physical Requirements: While performing the essential duties of this job, the employee will be required to: sit at a desk for prolonged periods of time andwork on a computer; regularly walk, stand, sit and communicate. Must be comfortable working in an industrial manufacturing environment. Must be able to climb stairs frequently throughout each day. There are times when you will need to walk throughout the manufacturing plant floor or walk between buildings, which includes but is not limited to walking outside, walking up and down stairs, walking across metal grates and potentially being in contact with slippery surfaces.
Benefits: Competitive wage and comprehensive benefits package: Company paid Medical, Dental and Vision premiums, PTO, paid holiday time off and 401k company contribution match.
EEOC Statement: LOTTE Aluminium Materials USA is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all individuals feel valued and respected. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, veteran status, hair texture or hairstyle, if that hair texture or that hairstyle is commonly associated with a particular race or national origin, or any other protected characteristic as outlined by federal, state, or local laws.
