Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position.
IDEAL CANDIDATE STATEMENT
The Sacramento Police Department is seeking an Administrative Technician to join the Personnel Services Division. The ideal candidate will possess strong organizational skills, the ability to provide excellent customer service, be detail-oriented, multi-task efficiently, and have the capacity to handle confidential and sensitive information. The ideal candidate will be a good team player, be able to manage time well, and work independently at times. A good working knowledge and understanding of human resource practices, labor agreements, and leave administration is desired.
Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets.
DISTINGUISHING CHARACTERISTICS
This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work.
SUPERVISION RECEIVED AND EXERCISED
General direction is provided by higher-level administrative, analytical, or managerial staff.
- Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies.
- Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.
- Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.
- Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements.
- Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files.
- Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.
- Provides exceptional customer service to those contacted in the course of work.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.
Knowledge of:
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Basic principles of technical and statistical report preparation.
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Basic principles and practices of research and statistical methods.
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Modern office practices, procedures, and equipment.
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Record keeping and reporting practices.
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Basic principles and techniques of personnel, budget and purchasing.
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Basic techniques of project and program management.
Skill in:
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Providing customer service, including dealing with people in sensitive situations and problem resolution.
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Use of computers and computer applications and software.
Ability to:
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Communicate clearly and concisely, both orally and in writing.
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Collect, compile, organize, analyze, and interpret data.
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Understand, interpret, and apply rules, regulations, laws, and ordinances.
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Establish and maintain cooperative relationships with those contacted in the course of work.
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Follow oral and written instructions.
EXPERIENCE AND EDUCATION
Experience:
Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work.
Substitution:
Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience.
PROOF OF EDUCATION
Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application andwill be required at the time of appointment. Unofficial documents and/or copies are acceptable.
An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.
PROBATIONARY PERIOD
Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.
Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.
1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;
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Employment applications must be submitted online; paper applications will not be accepted.
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Employment applications will be considered incomplete and will be disqualified:
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If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
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If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
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Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
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Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
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If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. (Download PDF reader)
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Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.
2. Training and Experience Exam: (Weighted 100%) –The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:
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Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
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A resume will not substitute for the information required in the T&E questions.
3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination.
4. Screening Committee: (Pass/Fail)– All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history.
QUESTIONS:
For questions concerning this job announcement and the application process:
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Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
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For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
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Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment;
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Send an email to [email protected]; or
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Call the Human Resources Department at (916) 808-5726
