Top 21 Customer success manager Jobs in Elk Grove, Ca

Customer Success Manager - Data Centers
Prime Data Centers —North Highlands, CA
- $110,000 - $155,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
SimpliGov LLC —Sacramento, CA
- From $100,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Product management
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Sacramento, CA
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
Opeeka, Inc. —Folsom, CA
- $80,000 - $125,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Children
- Paid holidays
- Health insurance
3d
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Sacramento, CA
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Technical Account Manager
Luxer One —Sacramento, CA
- $70,000 - $80,000 a year
- Hybrid work
- Mid-level
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Commercial Account Manager - Major Accounts
Luxer One —Sacramento, CA
- $70,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
9d
Account Manager - State Farm Agent Team Member
Rachelle Copp - State Farm Agent —Galt, CA
- $20 - $30 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Technical Account Manager
TechBiz Global GmbH —Sacramento, CA
- Full-time
- Hybrid work
- 7 years
- Senior level
- Leadership
Quick Apply
Strategic Account Manager - Flow Control
Hayward Industrial Products, Inc —Sacramento, CA
- Full-time
- Up to 50% travel
- Engineering
- Residential
Quick Apply
7d
Account Manager - State Farm Agent Team Member
Shoua Lee - State Farm Agent —Folsom, CA
- $25 - $28 an hour
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- 401(k) matching
Quick Apply
Account Manager - State Farm Agent Team Member
Jon Rader - State Farm Agent —Lodi, CA
- $50,000 - $70,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Account Manager - State Farm Agent Team Member
Olimpia Campos Garner - State Farm Agent —Dixon, CA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Account Manager - State Farm Agent Team Member
Brian Clark - State Farm Agent —Sacramento, CA
- $25 - $35 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Tuition reimbursement
- Paid time off
Quick Apply

Discover related jobs

Based on your search for customer success manager jobs.

Contact Center Manager
Sacramento Credit Union —Sacramento, CA
Continuing education in business, management or related field is preferred. Excellent verbal, written and telephone communication skills.
$75,000 - $99,000 a year
Quick Apply
Human Services Supervisor
Sacramento County, CA —Sacramento, CA
The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social…
$42.31 - $51.43 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Columbus, OH
Bachelor’s degree in business or related field of study. Partner with internal logistics and field support teams to coordinate delivery, commissioning, and hand…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer success manager in elk grove, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near elk grove, ca

Customer Success Manager jobs in Washington, DC

Commercial Manager jobs in Sacramento, CA

Account Manager jobs in Lodi, CA

Account Manager jobs in Sacramento, CA

Customer Success Manager jobs in Folsom, CA

Technical Account Manager jobs in Sacramento, CA

Market Manager jobs in Sacramento, CA

Account Manager jobs in Folsom, CA

Customer Success Manager jobs in Sacramento, CA

Technical Program Manager jobs in Remote

Account Manager jobs in Tampa, FL

Accounting Manager jobs in Denver, CO

Account Manager jobs in Pennsylvania

Account Manager jobs in Nashville, TN

Account Manager jobs in Auburn Hills, MI

Account Manager jobs in Cleveland, OH

Customer Success Manager jobs in Newport Beach, CA

School Operations Manager jobs in New York, NY

Night Shift Customer Service jobs in Baltimore, MD

Customer Success Manager jobs in Myrtle Beach, SC

Customer Success Manager - Data Centers

Prime Data Centers -
North Highlands, CA

Quick Apply

Job Details

Full-time
$110,000 - $155,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Stakeholder management

Full Job Description

About Prime Data Centers

Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.

About the role

We are seeking a customer-focused and strategic Customer Success Manager (CSM) to serve as a trusted advisor to our clients and ensure they achieve maximum value from our solutions. The ideal candidate will be responsible for driving customer satisfaction, retention, adoption, and growth while fostering long-term partnerships with key stakeholders.

As a critical member of the customer-facing team, the Customer Success Manager will guide customers through the entire lifecycle—from onboarding and implementation to renewal and expansion—while collaborating closely with Sales, Operations, Product, and Support teams to deliver an exceptional customer experience.

What you'll do

Qualifications

Customer Onboarding & Adoption
Develop and execute customized onboarding plans to accelerate customer time-to-value and ensure successful implementation.
Drive product and service adoption through proactive engagement, training, and best-practice guidance.
Establish success plans aligned with customer business objectives and operational requirements.

Customer Relationship Management

Serve as the primary point of contact for assigned accounts, building trusted relationships with executive sponsors, operational stakeholders, and decision-makers.
Develop a deep understanding of customer business goals, challenges, and growth initiatives.
Conduct regular business reviews to assess performance, identify opportunities, and reinforce value.

Customer Retention & Success

Monitor customer health indicators, engagement levels, and account activity to proactively identify risks and opportunities.
Develop and execute retention strategies to reduce churn and improve customer satisfaction.
Act as a strategic advisor, helping customers maximize the value of their investment and achieve desired business outcomes.

Renewals & Revenue Growth

Lead customer renewal activities and collaborate with Sales leadership to ensure successful contract renewals.
Identify expansion opportunities, including upsell and cross-sell initiatives, to increase customer lifetime value and net revenue retention (NRR).
Support account growth strategies through proactive relationship management and business alignment.

Customer Advocacy & Voice of the Customer

Gather and communicate customer feedback to internal stakeholders, including Product, Operations, and Executive Leadership teams.
Advocate for customer needs and contribute to continuous service improvement initiatives.
Cultivate customer champions and support the development of case studies, testimonials, and reference accounts.

Cross-Functional Collaboration

Partner closely with Sales, Product, Operations, Engineering, and Support teams to ensure a seamless customer experience.
Facilitate issue resolution and coordinate resources to address customer needs effectively.
Contribute to the development of scalable customer success processes, playbooks, and best practices.

Qualifications

Desired Skills and Competencies

Bachelor's degree in Business, Communications, Technology, or a related field preferred.
3–7 years of experience in Customer Success, Account Management, Client Services, or a related customer-facing role.
Experience supporting enterprise customers within data center, colocation, cloud, infrastructure, telecommunications, or technology environments is strongly preferred.
Demonstrated success managing strategic customer relationships and driving retention, renewals, and account growth.
Strong business acumen with the ability to understand customer objectives and align solutions to their needs.
Excellent communication, presentation, and stakeholder management skills.
Ability to analyze customer usage data, health metrics, and performance indicators to drive informed decision-making.
Highly organized, proactive, and capable of managing multiple customer engagements simultaneously.

Benefits

Competitive salary range of $110-155k, dependent upon a candidate's relevant experience and interview, with a performance bonus and a capital project bonus program
Dollar-for-dollar 401k employer match that is fully vested after 90-days of employment
100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
Over 4-weeks of Paid Time Off + Sick time

Applications will be accepted on an ongoing basis.

Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.

#LI-Remote

Quick Apply

Refine Your Search

customer success manager jobs in elk grove, ca

Customer Success Manager - Data Centers

Customer Success Manager

Customer Success Manager

Customer Success Manager

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Technical Account Manager

Commercial Account Manager - Major Accounts

Account Manager - State Farm Agent Team Member

Senior Technical Account Manager

Strategic Account Manager - Flow Control

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer success manager in elk grove, ca

Explore jobs in more locations

Customer Relationship Management

Customer Retention & Success

Renewals & Revenue Growth

Customer Advocacy & Voice of the Customer

Cross-Functional Collaboration

Job Seeker Tools

Employer Tools

Browse

Stay Connected