Top 7628 Client services manager Jobs in Elk Grove Village, Il

Client Support Manager
Onbe —Buffalo Grove, IL
- $79,200 - $89,250 a year
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
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Lead Client Services Ops - Majors
PAYLOCITY CORPORATION —Schaumburg, IL
- $82,000 - $87,000 a year
- Full-time
- Microsoft Access
- Office
- SQL
- Health insurance
- Dental insurance
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Client Success Manager
All Information Services (AIS) —Oakbrook Terrace, IL
- $65,000 - $75,000 a year
- Marketing
- Public speaking
- Mid-level
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Schaumburg, IL
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
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Enterprise Client Success Manager
PAYLOCITY CORPORATION —Schaumburg, IL
- $63,000 - $90,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
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Client Success Manager
Institute of Food Technologists —Chicago, IL
- $80,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Travel
- Disability insurance
- Health insurance
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Client Onboarding Manager
SpotOn —Chicago, IL
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
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Client Success & Project Manager
EMPIGO Technologies / SureTec —Arlington Heights, IL
- $75,000 - $95,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
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Client Success Manager
Trivium —Chicago, IL
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
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Client Service Manager
Jambalaya Group —Oakbrook Terrace, IL
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Paid holidays
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Manager, Services Advisors
Applied Systems, Inc. —Chicago, IL
- $100,000 - $139,000 a year
- Full-time
- Remote
- Microsoft Office
- 3 years
- Presentation skills
- Health insurance
- Dental insurance
Client Success Manager
ProPayHR —Evanston, IL
- Hybrid work
- Bachelor of Science
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
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Manager, Client Services
Valley National Bank —Chicago, IL
- $73,700 - $125,800 a year
- 5 years
- Office
- High school diploma or GED
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Client Service Manager
Gallagher —Rolling Meadows, IL
- $61,500 - $102,500 a year
- Mid-level
- 3 years
- High school diploma or GED
Workplace Experience Manager
Cushman & Wakefield —Addison, IL
- $89,250 - $105,000 a year
- Full-time
- Office
- Master's degree
- Business development
- Health savings account
- Disability insurance
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4d
Client Services Manager, Clinical Trial
Prolaio —Chicago, IL
- From $115,000 a year
- Hybrid work
- Writing skills
- Presentation skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
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Senior Client Services Manager
Gallagher Bassett —Rolling Meadows, IL
- $74,000 - $124,500 a year
- Remote
- 5 years
- Bachelor's degree
- Mentoring
11d
Client Success Coordinator
Homelink Corporation —Schaumburg, IL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Conflict management
- Dental insurance
- Paid time off
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Mid-Level Geotechnical Engineer
Specialty Consulting Inc. —Rolling Meadows, IL
- From $75,000 a year
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Disability insurance
- Health insurance
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Bilingual Safety Case Manager (English/Spanish)
Bethany Christian Services USA LLC —Aurora, IL
- Weekends as needed
- Spanish
- English
- Mid-level
- Wellness program
- 403(b) matching

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client services manager jobs near elk grove village, il

Client Support Manager

Onbe -
Buffalo Grove, IL

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Job Details

$79,200 - $89,250 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Vision insurance
401(k) matching

Qualifications

Stakeholder relationship building

Full Job Description

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain an intimate understanding of their clients' programs, competitive landscape, and business goals. The CSM will have a positive relationship with client contacts and decision-makers. The CSM must balance being an advocate for the client and Onbe. A successful CSM understands Onbe's strategic direction and effectively identifies new opportunities within existing clients, and knows when and how to collaborate with Sales.

This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.

Responsibilities:

Serves as subject matter expert on the account to defend revenue and support the growth of the existing account
Review key reports and metrics related to the program, analyze the data, and discern any issues or opportunities.
Participates in the annual client budgeting exercise and reviews numbers monthly for variances to actual analysis.
Conducts effective routine conversations and presentations for clients.
Engage in the Implementation process as needed– attend kick off builds, create the Journey Map, stay abreast of the project health, and attend the go-live call.
Responsible for ensuring first-order health for new clients and/or programs.
Works closely with the Client Success Specialist and Client Service to ensure that tasks that are done to support the client's health are done timely and accurately (i.e., order processing, payments, service inquiries, etc.).
Knows when to properly escalate existing client issues to ensure accurate resolution and cross-functional prioritization.
Responsible for healthy CSAT and NPS scores (measured annually) – and creating an account plan based on the CSAT results.
Attend internal and external client meetings.
Assist Sales with the Account Plan and Situational Analysis (annual exercise).
Assist the Director of Client Success in mentoring and coaching Client Success Specialists on strengths you'll need to grow in your own career.
Works on internal development projects as assigned and proactively created from their own identified business needs.

Qualifications:

Bachelor's degree preferred
Minimum of 3+ years of industry experience OR experience in building & managing client relationships preferred.
Excellent communication and relationship-building skills.

The base salary range for this position is between $79,200.00 to $89,250 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we're constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence

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Refine Your Search

client services manager jobs in elk grove village, il

Client Support Manager

Lead Client Services Ops - Majors

Client Success Manager

Manager Client Services Ops- Enterprise

Enterprise Client Success Manager

Client Success Manager

Client Onboarding Manager

Client Success & Project Manager

Client Success Manager

Client Service Manager

Manager, Services Advisors

Client Success Manager

Manager, Client Services

Client Service Manager

Workplace Experience Manager

Client Services Manager, Clinical Trial

Senior Client Services Manager

Client Success Coordinator

Mid-Level Geotechnical Engineer

Bilingual Safety Case Manager (English/Spanish)

I want to receive the latest job alert for client services manager in elk grove village, il

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