Top 10 Marine engineer Jobs in Elkhart In

Marine/RV Field Service Engineer 2
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Senior Mechanical Engineer
Highwater Marine, LLC/Pontoon Boat, LLC —Elkhart, IN
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Sr. Design Engineer
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- Online Application
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marine engineer jobs near elkhart in

Marine/RV Field Service Engineer 2

Garmin International, Inc. -
Elkhart, IN

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Job Details

Full-time

Qualifications

Field service equipment repair
On-site technical support
Microsoft Outlook
In-person customer service
Word embeddings
Customer engagement
Field engineering equipment installation
Cross-functional collaboration
Technical Proficiency
Field engineering
Cross-functional communication
Production troubleshooting

Full Job Description

Overview:

We are seeking a full-time Marine/RV Field Service Engineer 2 In this role, you will be responsible for providing technical support and training on specifications, capabilities, and operation of Garmin marine/RV products to external customers, Garmin associates, boat OEMs (Original Equipment Manufacturers), RV (Recreational Vehicle) OEMs, OEM dealers and installation dealers.

Responsibilities:

Essential Functions

Resolve internal, external, and commercial marine/RV Product Support inquiries
Become highly knowledgeable in specifications, capabilities, and operation of Marine/RV segment products
Manage product issue cases encompassing all of the marine/RV segment
Analyze, monitor, document, communicate and report marine/RV product quality trends
Partner with Quality and Engineering departments to convey impact of field and customer reported issues while documenting and communicating resolution to the Product Support organization
Use strong written and verbal communication skills to summarize and explain complex hardware and software issues to engineering and other relevant product groups locally and globally
Develop and own marine/RV support training related to installation, calibration, set-up and operation
Travel to customers facilities to provide regular on-site support of Marine/RV Installations
Mentor and train new/developing Field Service Engineers
Review owner’s manuals, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted
Identify and recommend improvements in Garmin marine/RV products, documentation, and procedures
Create regular monthly reports for on-site support
Accompany Sales on OEM and dealer sales calls and assist in the specification of Garmin or Fusion Entertainment products for sales quotes
Act as embedded Garmin technical representative to ensure installations meet Garmin standards for quality and functionality
Maintain professional and courteous demeanor with all OEM personnel
Respect and observe the rules and policies of the OEM while onsite
On-site support of Marine/RV OEM Installations and troubleshooting in manufacturing environment
Verify reported defective products at Customer’s facility
Train customer’s associates in the installation and operation of Garmin Marine/RV, Fusion Entertainment equipment and other related items
Meet all of productions needs related to Garmin including:
Coordinate schedule with the production line and sea trials
Resolve problems that arise
Adjust priorities at a moment’s notice
Maintain communication with Garmin headquarters including:
Document and complete reports on the work performed.
Reporting failures and tracking trends

Qualifications:

Basic Qualifications

Associate's Degree or equivalent military/trade school, or NMEA certification AND a minimum of 4 years of experience, performing a role substantially similar to the essential functions of this role, including 4 years installation and troubleshooting OR an equivalent combination of education and relevant experience
Ability to travel to customer, OEM, manufacturing locations or other Garmin needed events
Strong ability to troubleshoot, install and resolve issues with Garmin Marine/RV products in office and field
Must demonstrate a high level of interpersonal and verbal and written communication skills to work effectively across functional and organizational lines
Must demonstrate a superior customer-oriented attitude
Must possess a demonstrated proficiency using personal computers and software applications, including Microsoft Word & Outlook
Must demonstrate an ability to prioritize and manage multiple tasks simultaneously
Must be team-oriented, possess a positive attitude and work well with others
Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision
Ability to prioritize and multi-task in a flexible, fast paced and challenging environment
Driven problem solver with proven success in solving difficult problems
Excellent time management and follow-up skills
Superior organizational and analytical skills with keen attention to detail and quality

Desired Qualifications

Bachelor's Degree
4+ years of Garmin Marine/RV product installation experience
Previous experience in a Marine/RV OEM or installing dealer facility
NMEA Basic/NMEA Advanced Certification

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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marine engineer jobs in elkhart in

Marine/RV Field Service Engineer 2

Godfrey Marine - Engine Install - Plant 14

Senior Mechanical Engineer

Plastics Engineer

Sr. Design Engineer

Engineer - Marine

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