The Manager, HR Transformation and Optimization owns the ONE HR transformation portfolio and translates Beacon’s Great Workplace strategy into disciplined, manager-level execution. This role advances Level 1 HR Scorecard priorities, enterprise HR initiatives, and transformation work through structured portfolio governance, prioritization, delivery discipline, and executive-ready reporting.
This position is accountable for coordinating and delivering cross-functional HR initiatives across workforce optimization, digital transformation, talent strategy, associate experience, and operational excellence. Key deliverables include the HR transformation roadmap, implementation plans, milestone and dependency tracking, risk escalation, decision logs, stakeholder communications, adoption plans, scorecard reporting, and sustainment measures.
Aligned to the Great Workplace strategy, this role improves the associate and leader experience by reducing HR service friction, strengthening workforce planning, increasing adoption of HR programs and technology, and supporting engagement, retention, and operational outcomes.
Grounded in change leadership, implementation discipline, and continuous improvement, this role aligns stakeholders, processes, priorities, and decisions to accelerate execution and deliver measurable results within defined scope, timelines, and governance expectations.
KEY RESPONSIBILITIES
Leads ONE HR Portfolio Management by
Manage the ONE HR transformation portfolio, ensuring initiatives are defined, prioritized, resourced, governed, and aligned to Level 1 HR Scorecard and Great Workplace priorities.
Maintain the HR transformation roadmap, project plans, milestones, risk and dependency trackers, decision logs, and implementation plans to drive timely delivery and leadership visibility.
Analyze portfolio performance, capacity, dependencies, and execution risks to recommend prioritization, sequencing, resource allocation, and escalation actions.
Coordinate governance, planning sessions, implementation cadences, accountability routines, and executive updates that improve visibility, decision-making, and execution across HR priorities.
Strengthen Workforce Intelligence and Strategic Decision Support by
Apply systems thinking to identify interdependencies across people, processes, technology, operations, and organizational priorities, ensuring solutions address root causes and support sustainable outcomes.
Develop Level 1 HR Scorecards, dashboards, executive updates, and outcome reporting that show progress, risks, decisions needed, adoption, and organizational impact.
Advance HR Transformation and Change Management By
Lead action planning and cross-functional response efforts to resolve execution gaps, operational challenges, adoption barriers, and risks affecting Great Workplace, HR delivery, or Scorecard outcomes.
Establish feedback mechanisms that surface implementation barriers, stakeholder concerns, workforce needs, and operational opportunities, ensuring continuous improvement, effective adoption, and sustained performance improvement.
Develop stakeholder communications, change plans, readiness tools, adoption strategies, and sustainment approaches that improve transparency, reinforce ONE HR priorities, and enable successful implementation.
Partner with Organizational Development and HR leaders to deliver training, tools, knowledge transfer, and leader enablement resources that support adoption and sustainment.
Stay informed on emerging trends and leading practices in organizational change, workforce strategy, and operational effectiveness, applying insights to strengthen portfolio delivery.
Enables HR Technology and Digital Transformation by
Serve as a consulting partner on HRIS and technology optimization initiatives, connecting HR Operations, Centers of Excellence, and technical teams to support system implementation, process automation, and effective use of HR technology to improve data integrity, reporting, and workflow efficiency.
Serves as HR's strategic liaison to enterprise partners for AI-enabled workforce transformation, including identifying opportunities for human-machine collaboration, supporting workforce and process redesign, coordinating change adoption, and ensuring workforce considerations remain integrated into enterprise AI initiatives.
Optimizes Workforce Operations & Integration by
Drive continuous improvement of HR service delivery, Scorecard strategies, and transformation priorities by identifying workflow, process, and operating model opportunities and implementing sustainable solutions.
Lead or support workforce transition and integration efforts, including planning and execution for acquisitions, mergers, and insourcing initiatives, ensuring alignment of people, processes, structures, and operational practices while minimizing disruption and enabling effective integration into Beacon’s HR service delivery model.
Leadership Competencies
QUALIFICATIONS
Education and Experience
Bachelor’s degree in Business, Healthcare, Organizational Leadership, Human Resources, Social Sciences, or related field required. Master’s degree preferred.
Five or more years of progressive experience leading enterprise initiatives, operational transformation, project implementation, change management, workforce strategy, portfolio governance, or cross-functional execution preferred.
Demonstrated ability to lead complex initiatives across multiple stakeholder groups, operational functions, and workstreams without direct reporting authority.
Experience leading or supporting strategic planning, implementation, and enterprise priorities within complex, matrixed, or mission-driven organizations.
Experience engaging executive leaders, cross-functional stakeholders, and governance forums to support alignment, decision-making, and strategic execution.
Preferred certifications: PMP, CAPM, Lean Six Sigma Green Belt or higher, Prosci Change Management certification, or equivalent project management, continuous improvement, or change leadership credential.
Knowledge & Skills
Experience leading organizational change, implementation, portfolio management, and operational improvement in complex environments.
Demonstrated systems thinking with the ability to understand interdependencies across people, processes, technology, operations, and organizational priorities.
Strong ability to coordinate cross-functional initiatives across multiple teams, stakeholders, and operational priorities.
Strong analytical and problem-solving skills with the ability to identify risks, gaps, trends, and improvement opportunities.
Ability to translate workforce, operational, and stakeholder information into actionable recommendations, implementation strategies, executive updates, and measurable deliverables.
Ability to prioritize and manage multiple assignments, initiatives, and operational demands in fast-paced environments.
Strong facilitation, collaboration, interpersonal, and communication skills with the ability to support alignment across leaders, teams, and stakeholders.
Emotional intelligence and professional judgment necessary to navigate multiple stakeholder groups and support cross-functional team success.
Experience developing dashboards, scorecards, executive updates, roadmaps, risk trackers, decision logs, and implementation materials that communicate progress and insights clearly.
Working knowledge of Lean, Six Sigma, A3 thinking, project management, change management, or related continuous improvement methods.
Adaptable, resilient, and able to achieve results in fast-paced, evolving, team-oriented environments.
Experience designing and facilitating executive presentations
Working Conditions
Physical Demands
