Description:
SHINE Technologies is seeking an Associate Director of Accounting Operations to lead SHINE’s accounting operations, with direct operational responsibility for Payroll, Equity Administration, Treasury Operations, and the Order-to-Cash process. This position is accountable for the accuracy, timeliness, and control environment of these functions, and for building the scalable processes, systems, and staffing model required to support the company as it grows.
Serving as a key member of the Controller’s leadership team, the Associate Director of Accounting Operations, sets priorities across the team develops and mentors team members, and partners cross-functionally with HR, Legal, FP&A, and business operations to deliver reliable, efficient, and well-controlled operations.
The base salary range for this position is $165,000 - $180,000 per year plus a comprehensive compensation package. Our salary ranges are determined by role, level, and location.
Duties and Responsibilities of the Associate Director of Account Operations:
Team Leadership and Organizational Management
- Lead and develop the team members responsible for Payroll, Equity Administration, Treasury Operations, and Order-to-Cash, setting clear priorities and performance expectations.
- Build and scale the organizational structure, staffing model, systems, and processes to support company growth and increasing operational complexity.
- Establish performance metrics and service-level standards, and hold teams accountable to them.
- Foster a culture of accountability, continuous improvement, and customer service across all shared services functions.
Payroll Operations
- Oversee accurate, compliant, and timely processing of payroll.
- Ensure payroll internal controls, approval workflows, and reconciliations are designed and operating effectively.
- Partner with HR and Legal on compensation changes, benefits deductions, leave administration, and regulatory compliance affecting payroll.
- Oversee payroll tax filings, year-end reporting (e.g., W-2s), and audits related to payroll.
Equity Administration
- Oversee administration of all equity program activities, including grants, vesting, exercises, releases, cancellations, and forfeitures.
- Ensure the equity administration system, data integrity, and participant records are accurately maintained and reconciled.
- Partner with Accounting on stock-based compensation accounting (ASC 718), including expense recognition, forecasting, and disclosures.
- Serve as an escalation point for complex equity matters and ensure compliance with applicable securities, tax, and reporting requirements.
Treasury Operations
- Oversee daily cash management, bank account administration, and cash positioning across the organization.
- Manage banking relationships and treasury systems, including user access, controls, and reporting.
- Oversee cash forecasting processes in partnership with FP&A and monitor liquidity to support operational needs.
- Ensure treasury internal controls, including payment approvals and account reconciliations, are properly designed and followed.
Order-to-Cash Operations
- Oversee the end-to-end order-to-cash process, including invoicing, accounts receivable, cash application, and collections.
- Monitor accounts receivable aging and collections performance and drive resolution of past-due and disputed balances.
- Ensure billing accuracy and timeliness, partnering with Sales, Legal, and Operations on contract and invoicing terms.
- Establish and maintain internal controls over revenue-cycle transactions and customer credit processes.
- Partner with Accounting on revenue recognition.
Process Improvement and Internal Controls
- Design, document, and continuously improve policies, procedures, and internal controls across all shared services functions.
- Lead or support implementation of systems and automation that improve accuracy, efficiency, and scalability of shared services processes.
- Support internal and external audits, including SOX compliance activities, for areas of responsibility.
- Identify and remediate control gaps and process risks across payroll, equity, treasury, and order-to-cash.
Stakeholder Management
- Serve as the primary point of contact for shared services matters with employees, leadership, and external partners (banks, equity plan providers, payroll vendors).
- Partner cross-functionally with Finance, HR, Legal, and business leaders to align shared services processes with company needs.
- Communicate shared services performance, risks, and improvement initiatives to the Controller and finance leadership.
- Represent shared services in cross-functional projects, system implementations, and process redesign initiatives.
Requirements:
- Bachelor’s degree in Accounting, Finance, Business, or related field; CPA or MBA preferred.
- 8+ years of progressive experience in finance operations, shared services, or a combination of payroll, treasury, equity administration, or order-to-cash, including 3+ years of people leadership experience.
- Demonstrated experience leading multiple finance operational functions and building scalable processes, systems, and controls in a growing organization.
- Working knowledge of payroll regulations, treasury and cash management practices, equity compensation administration (including ASC 718), and order-to-cash/accounts receivable processes.
- Experience designing and maintaining internal controls, including SOX compliance, across finance operations.
- Strong Microsoft Excel skills; experience with payroll, treasury, equity administration, or ERP systems preferred.
- Excellent leadership, communication, and organizational skills, with the ability to manage multiple teams and priorities simultaneously.
- Ability to work independently and collaboratively across Finance, HR, Legal, and business operations, and to handle confidential information with discretion.
Working Conditions and Physical Effort:
- Ability to use a computer, telephone and standard office equipment.
- Ability to comply with safety and security requirements, including access-controlled areas.
- Exposure to standard office noise and lighting conditions.
- Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
- Moderate physical activity. Requires handling of average weight objects up to 40 pounds or standing and/or walking for more than four (4) hours per day.
Eligibility for employment is conditioned on the applicant’s ability to qualify for access to information subject to U.S. Export Controls. Additionally, applicant’s eligibility may be conditioned based upon meeting the Nuclear Regulatory Commission requirements for access to Safeguards Information, which typically requires a pre-employment drug screen, fingerprinting and criminal background check.
SHINE values diversity in all its forms as a critical component of innovation, which is fundamental to our success. Every member of the SHINE community benefits from the talents and experiences of our peers, from the mutual respect we exercise, and from the responsibility we take for our actions.
SHINE Technologies, LLC maintains affirmative action plans for individuals with disabilities and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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