Top 9 Technical support specialist Jobs in Elkin, Nc

Applications Specialist : Hybrid 8a-5p EST Monday - Friday
Prism Medical Products, LLC —Elkin, NC
- Full-time
- Mid-level
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

IT Technical Support Administrator l
Atrium Health —Winston-Salem, NC
This team provides 24X7X365 support services for clinical and business applications, endpoint devices and implements approved technical solutions in…
$25.30 - $37.95 an hour
Applications Specialist : Hybrid 8a-5p EST Monday - Friday
Prism Medical Products, LLC —Elkin, NC
A - Access to industry-leading benefits: From 401(k) matching and tuition assistance to company-paid holidays and employee engagement events, we offer the tools…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support specialist in elkin, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near elkin, nc

Application Specialist jobs in Marietta, GA

Family Investment Specialist jobs in Maryland

Application Specialist jobs in Vermont

Application Specialist jobs in Washington State

Application Specialist jobs in Ocala, FL

Application Engineer jobs in Phoenix, AZ

Technical Specialist jobs in Evendale, OH

Technical Specialist jobs in Alexandria, VA

Qualified Behavioral Health Specialist jobs in Ohio

It Specialist jobs in Chicago, IL

Technical Specialist jobs in Plano, TX

Technical Specialist jobs in Remote

Clinical Specialist jobs in Austin, TX

Applications Specialist : Hybrid 8a-5p EST Monday - Friday

Prism Medical Products, LLC -
Elkin, NC

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

At Prism Medical Products, we're not just offering jobs, we're building careers!

As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the frontlines of patient care, operations, or support services, you'll play a vital role in delivering the innovative and patient-centered solutions that define Prism CARE Solutions.

We're searching for motivated individuals to elevate our expertise, support our mission, and help deliver outstanding results. Join us to thrive in a fast-paced, collaborative environment that values growth, collaboration, innovation, and delivering an exceptional client experience. If you're ready for a fulfilling, long-term career that makes a real difference, we'd love to hear from you!

Prism CARES for Our Employees!

We don't just say it, we show it. Prism CARES represents our commitment to combining access, resources, and expertise to support our employees while they support our patients and providers.

C - Cultivating growth and balance: We empower personal and professional development through comprehensive health benefits, generous paid time off, and a commitment to work-life harmony.

A - Access to industry-leading benefits: From 401(k) matching and tuition assistance to company-paid holidays and employee engagement events, we offer the tools and perks you need to succeed.

R - Resources for success: With tailored coaching, professional development programs, and training opportunities, we're committed to helping you achieve your goals.

E - Expertise and support: You'll benefit from unmatched onboarding, advanced learning resources, and insights developed from real-world experience.

A Day in the Life of an Application Support Specialist

Serves as the primary point of contact for users experiencing application-related issues, providing timely and professional support.
Troubleshoots software, system, and user-access issues, identifying root causes and implementing effective solutions.
Monitors support requests and manages tickets through resolution while maintaining established service level expectations.
Assists with application configuration, testing, upgrades, and implementations to ensure optimal system performance.
Collaborates with internal departments and third-party vendors to investigate and resolve technical issues.
Documents support activities, troubleshooting steps, system changes, and resolutions accurately within designated systems.
Provides end-user training and guidance on software functionality, best practices, and new system enhancements.
Maintains user accounts, security access, and permissions in accordance with company policies and compliance requirements.
Assists in identifying opportunities for process improvement and system optimization to enhance operational efficiency.
Creates and updates user guides, knowledge base articles, and support documentation.
Escalates complex issues as necessary while maintaining ownership and communication throughout the resolution process.
Supports software testing efforts for new releases, upgrades, and enhancements to ensure systems function as intended.
Demonstrates exceptional customer service by effectively communicating with employees, patients, providers, and business partners.
Promotes a positive team environment through collaboration, communication, and a commitment to continuous improvement.
Adheres to all company policies and procedures related to employment, safety, security, privacy, and compliance. Reports any concerns of non-compliance immediately to management.
Performs other duties and special projects as assigned by management.

Quick Apply

Refine Your Search

technical support specialist jobs in elkin, nc

Applications Specialist : Hybrid 8a-5p EST Monday - Friday

Construction Technical Specialist - Autodesk FORMA ( ACC )

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for technical support specialist in elkin, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected