Top 71 Customer service representative Jobs in Elkin Nc

Resident Connection Concierge - Parkwood Place Independent Living-Elkin - PRN
Atrium Health —Elkin, NC
- $17.40 - $26.10 an hour
- 8 hour shift
- Medical office experience
- Databases
- High school diploma or GED
- Paid parental leave
- Disability insurance
10d
Customer Service Associate
Big Lots —Elkin, NC
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Care Management (customer service) Specialized Associate - In Office Elkin, NC
Prism Medical Products, LLC —Elkin, NC
- Full-time
- Sales
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
19h
Exec Cust Relations Case Mgr 1
Lowe's —Wilkesboro, NC
- $19.15 - $31.98 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Experience equivalent to degree accepted
3d
Customer Service Representative
Circle K —Elkin, NC
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
13d
Customer Service Associate I
Dollar Tree —Elkin, NC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —North Wilkesboro, NC
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Service Representative Foam - Mt. Airy, NC
Barnhardt Manufacturing Company —Mount Airy, NC
- Word processing
- Computer literacy
- Writing skills
Quick Apply
Customer Service
Taco Bell —Elkin, NC
- From $12 an hour
- Part-time
- No education required
- No experience needed
- Ability to lift 50 pounds
- Paid training
- Employee discount
Quick Apply
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC —Wilkesboro, NC
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
6d
Client Success Manager (CSM)
Zirrus —Yadkinville, NC
- Azure
- 5 years
- Mid-level
Quick Apply
8d
FT Assistant Manager Customer Service
Food Lion —Dobson, NC
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
5d
Lead Customer Service Representative
Couche-Tard —Mount Airy, NC
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Supervisor, Donor Response
Samaritan's Purse —North Wilkesboro, NC
- $16 an hour
- Full-time
- 5 years
- Computer literacy
- English
- Paid holidays
- Disability insurance
Customer Service Associate I
Family Dollar —Yadkinville, NC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Resident Connection Concierge - Parkwood Place Independent Living-Elkin - PRN

Atrium Health -
Elkin, NC

Apply Now

Job Details

Part-time
$17.40 - $26.10 an hour
10 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Retirement plan

Qualifications

Phone communication
Medical office experience
Working with geriatric patients
Working with seniors
High school diploma or GED
Patient scheduling via phone

Full Job Description

Department:

39303 HC Parkwood Independent Living - Independent Living

Status:

Part time

Benefits Eligible:

Hours Per Week:

Schedule Details/Additional Information:

PRN position, 8hr shift. Need availability to help fill any shift (1st, 2nd, or 3rd) as needed. Must be comfortable working with seniors and making decisions.

Pay Range:

$17.40 - $26.10

Parkwood Place Independent Living Facility provides convenience, 24/7 security, and amenities to a senior retired population in Elkin, NC. This facility is unique to other independent living facilities in that they are not owned by a chain but partnered with Hugh Chatham Health, and now Atrium Health. Come join the family and find your work home at Parkwood Place!

Learn more at: About Us - Parkwood Place

Essential Functions

Work with clinicians and third parties to reach resolution of complex and escalated issues and resident needs.
Assists with education and training needs of teammates.
Exemplifies concierge level customer service.
Utilizes a telephone answering platform to answer calls for multiple areas as indicated in efficient and effective manner using standard greetings for opening of call, content/protocols related to call and closing of the call.
Maintains expert working knowledge of database applications while ensuring resident privacy.
Works as a team player, while consistently achieving departmental goals and metrics.
Facilitate resident requests in a safe manner.
Engages active listening and critical thinking skills to identify caller needs and effectively processes all calls per appropriate service line guidelines.

Physical Requirements

Work consistently requires long periods of sitting, computer, and phone use. Work requires some walking, standing, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds. Must have intact senses of sight, hearing, and touch. Must be able to speak and articulate clearly. Works in a fast-paced environment.

Education, Experience and Certifications

High School Diploma or GED required. Associates degree in healthcare related field

preferred. Medical, secretarial, and customer service experience required. 1 year in a

medical office or healthcare setting with experience in appointment scheduling and

managing patient phone calls required. Experience as CMA/RMA, MOA or in a call

center environment preferred. Demonstrates adherence to minimum position quality metric goals for 6 consecutive months prior to consideration. Completion of Patient Concierge training as nominated by manager required. One year in a Patient Connection Specialist position with meeting all quality and patient experience targets required.

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the resident population served.

Protected Health Information

Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.
Will share information only on a need-to-know basis for work purposes.
Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.

Machines, Tools, and Equipment

All related office equipment and supplies.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Masters in exemplifying the importance of resident care connections through attributes of exceptional customer service, effective communication, and efficient navigation of the enterprise resources. Required to fulfill resident requests, according to specific service line and/or department directives. Extensive knowledge of service deliverables is continuously promoted to drive efficiencies in achieving one call resolution while ensuring resident satisfaction.

Apply Now

Refine Your Search

customer service representative jobs in elkin nc

Resident Connection Concierge - Parkwood Place Independent Living-Elkin - PRN

Customer Service Associate

Care Management (customer service) Specialized Associate - In Office Elkin, NC

Exec Cust Relations Case Mgr 1

Customer Service Representative

Customer Service Associate I

Customer Service Associate

Customer Service Representative Foam - Mt. Airy, NC

Customer Service

Customer Service Representative (Loan Consultant I)

Client Success Manager (CSM)

FT Assistant Manager Customer Service

Lead Customer Service Representative

Supervisor, Donor Response

Customer Service Associate I

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