Top 50 Service representative Jobs in Elkins Wv

Patient Services Representative III
VALLEY HEALTH CARE INC —Elkins, WV
- Full-time
- Microsoft Outlook
- Sales
- Inventory management
- Vision insurance
Quick Apply
3d
WEST VIRGINIA only - Work at Home Call Center Representative
InfoCision Management Corp. —West Virginia
- $9 an hour
- 8 hour shift
- Remote
- Background check
- Computer literacy
- Computer skills
- Paid training
- Health insurance
B2B Sales Representative
Slice Merchant Services —West Virginia
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
4d
Customer Service Representative
A F WENDLING INC —Buckhannon, WV
- $15 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
13d
Service and Dispatch Representative
Micrologic —Buckhannon, WV
- Weekends as needed
- Mid-level
- High school diploma or GED
- 1 year
- Paid holidays
- Dental insurance
Customer Experience Representative
Micrologic —Buckhannon, WV
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Paid holidays
Sales Representative
A F WENDLING INC —Buckhannon, WV
- $45,000 - $112,000 a year
- Full-time
- Clean driving record
- Research
- Mid-level
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Shentel Retail Sales Representative
Shentel —Buckhannon, WV
- $40,000 - $60,000 a year
- Overtime
- High school diploma or GED
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
12d
T-Mobile Retail Sales Representative
Exclusive Wireless T- Mobile —Buckhannon, WV
- $12.00 - $15.05 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
Customer Service Representative - State Farm Agent Team Member
Jen Kesling - State Farm Agent —Buckhannon, WV
- $30,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
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Seasonal Sales Representative for Premier Pest Control
Premier Pest Control LLC —Buckhannon, WV
- $3,000 - $100,000 a year
- Part-time
- Internship
- Entry level
- Referral program
Quick Apply
Fiber to the Premise (FTTP) Direct Sales Representative
Micrologic —Buckhannon, WV
- Weekends as needed
- Residential
- High school diploma or GED
- Travel
- Travel reimbursement
- Paid holidays
SVP/Regional Manager Commercial Banking
First Community Bank —Buckhannon, WV
- $77.33 - $128.88 an hour
- 5 years
- Office
- Finance
- Paid holidays
- Health insurance
B2B Outside Sales Representative
Paynada —United States
- Up to $100 a day
- Full-time
- Mid-level
- Business development
- Commercial
- Fuel card
Quick Apply
9d
Sales Representative, Die Cast (Southeast Territory)
Chem-Trend Limited Partnership —United States
- Marketing
- 5 years
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Independent Sales Representative
KALLATI —United States
- From $80,000 a year
- Contract
- Background check
- Merchandising
- Mid-level
- Mileage reimbursement
- Flexible schedule
Quick Apply
4d
Outside Trade Sales Representative - Multi State
Outova —United States
- From $150,000 a year
- Contract
- Mid-level
- Business development
- Communication skills
Sales Representative
SPR PACKAGING LLC —United States
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
Quick Apply
Remote Licensed Insurance Sales Representative
Ruzena Christiansen Allstate Insurance —United States
- $50,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Business development
- 2 years
- Paid training
- Paid holidays
Quick Apply
5d

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Pharmacy Customer Service Associate
Walgreens —Elkins, WV
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. With a 30-hour work week.
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12d
Customer Service Associate - Temporary
Walgreens —Elkins, WV
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and…
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Patient Services Representative III

VALLEY HEALTH CARE INC -
Elkins, WV

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Vision insurance

Qualifications

Computer operation
Microsoft Outlook
Electronic health records (EHR) management
Computer literacy
Professional ethics
HIPAA
High school diploma or GED
Healthcare privacy protection
Health information regulatory compliance
Working with individuals from diverse cultural backgrounds

Full Job Description

Job Summary

The Patient Services Representative III serves as the first point of contact for patients while also supporting optical services. This role is responsible for delivering exceptional customer service, coordinating appointments, managing patient records, verifying insurance, and assisting patients with eyewear selection and optical needs. The position plays a vital role in ensuring smooth clinic operations and a positive patient experience from check-in to checkout.

Essential Duties and Responsibilities

Patient Services Representative

Greet patients promptly and professionally in person and by phone
Schedule, confirm, and manage optometry appointments
Serve as the primary contact for patient inquiries related to eye exams, medical eye care, glasses, and contact lenses
Verify patient demographics, vision, and medical insurance eligibility, and benefits
Collect co-pays, payments, and assist patients with billing questions
Maintain accurate patient records using Electronic Medical Records (EMR) systems
Scan, file, and manage medical and optical documentation
Maintain patient confidentiality and comply with HIPAA regulations
Communicate effectively with optometrists, technicians, and optical staff to ensure seamless patient care

Optical Services

Assist patients with frame selection, lenses, and eyewear options based on prescriptions and lifestyle needs
Explain lens types, coatings, and vision correction options in a clear and patient-friendly manner
Process optical orders, including frames, lenses, and contact lenses
Adjust, fit, and troubleshoot eyeglasses as needed
Ensure accuracy of prescriptions and optical measurements (training provided if needed)
Maintain cleanliness and organization of the optical area and displays
Assist with inventory management and restocking of frames and optical supplies

Customer Service & Team Support

Demonstrate empathy, patience, and professionalism when assisting patients
Support clinic flows during high-volume periods by assisting in both the front desk and optical areas
Participate in staff meetings, training sessions, and performance evaluations
Uphold the organization’s mission, values, and Code of Ethics
Perform other duties as assigned

Education and Experience

High school diploma or equivalent required
Experience in an optometry, optical, medical office, or customer service setting preferred
Previous optical sales or eyewear experience is a plus, but not required

Minimum Qualifications

Strong verbal and written communication skills
Excellent customer service and interpersonal abilities
Ability to multitask in a fast-paced clinical environment
Basic understanding of medical and optical terminology preferred
Knowledge of vision insurance plans (VSP, EyeMed, Medicaid, Medicare, etc.) is beneficial
Proficient computer skills, including MS Word, Excel, Outlook, and EMR systems
Ability to maintain professionalism during challenging patient interactions
Commitment to ethical standards and patient confidentiality
Willingness to learn optical systems, measurements, and eyewear products
Ability to work flexible hours based on clinic needs

Professional Standards

Leadership
- Team building mentality is exemplified in all work done.
- Positively influence and uplift members and other affiliates.
Employee Expectations
- Follow all policies and procedures, including the Code of Conduct, which can be found in the Employee Handbook.
- Follow the direction given by the supervisor to ensure site expectations are met.
Communication
- Must be able to provide important and relevant site information in staff meetings and to members, co-workers, and supervisors.
- Must be able to listen to co-workers and team members.
- Must be able to present important and relevant site information to supervisors.
- Must be able to write and compose clear, concise, accurate written documentation and data reports, as necessary.

Values

Upholds the Code of Ethics and mission of Valley Health Care, Inc. by conducting professional activities with Valley Health Care’s values of integrity, teamwork, compassion, excellence, and Here for Good.

Integrity

We act openly and truthfully in everything we do.

Teamwork

We work together to serve our patients.

Excellence

We create better ways of doing the things we do and provide the highest quality of care for each patient every time.

Compassion

We treat each other and our patients with concern, kindness, and respect.

Here for Good

We make decisions that will best serve our patients now and in the future.

Understanding of Health Care Laws and Regulations

Must have the ability to follow HIPAA guidelines as well as an understanding of policies and procedures regarding medical records put in place by the Federal Government, Medicaid, Medicare, and WV Behavioral Health Laws put forth by the WV Department of Health and Human Resources.

Customer Service

Must listen to the customer, understand the customer, do what needs to be done to meet the customer’s expectations, and take ownership of the customer experience.

Computer Literacy

Knowledge of basic computer software (MS Office – Word, Excel, and Outlook) and the willingness and ability to learn electronic medical records software.

Reasoning Ability

Must demonstrate the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.

Teamwork

An essential element is the ability to work and interact effectively and positively with other staff members to build and enhance teamwork in the VHC organization; team engagement is necessary to be successful in this position.

Work Record

A demonstrated work record showing good attendance, punctuality, dependability, and the ability to collaborate well with supervisors and coworkers as part of a team effort is essential. A medical office setting is an environment that requires the ability to relate to all types of people while always maintaining a professional demeanor.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to speak effectively to patients or employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Additional Skills

Must be able to read and interpret medical and work environment-related documents involving patient care, program descriptions, government regulations, and VHC policy and procedures.

Sensitivity to Needs of Special Populations

Must be able to demonstrate an understanding and sensitivity to cultural differences and needs of VHC patients and be able to respond appropriately to all people regardless of race, ethnicity, language, age, sex or sexual orientation, religion, disability, economic standing, etc.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to drive, sit and stand for extended periods of time; handle papers, type and operate computer equipment; reach with hands and arms; talk in-person, on the telephone, and by electronic means; see and hear, and lift up to twenty-five pounds.

Work Environment

Work is performed in a typical outpatient clinic environment and at locations outside the office. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Quick Apply

Refine Your Search

service representative jobs in elkins wv

Patient Services Representative III

WEST VIRGINIA only - Work at Home Call Center Representative

B2B Sales Representative

Customer Service Representative

Service and Dispatch Representative

Customer Experience Representative

Sales Representative

Shentel Retail Sales Representative

T-Mobile Retail Sales Representative

Customer Service Representative - State Farm Agent Team Member

Seasonal Sales Representative for Premier Pest Control

Fiber to the Premise (FTTP) Direct Sales Representative

SVP/Regional Manager Commercial Banking

B2B Outside Sales Representative

Sales Representative, Die Cast (Southeast Territory)

Independent Sales Representative

Outside Trade Sales Representative - Multi State

Sales Representative

Remote Licensed Insurance Sales Representative

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