Working Title: Student Services Specialist - Allied Health
Job Class: Office and Administrative Specialist, Intermediate
Agency: Minnesota State
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Job ID: 96165
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Location: Pipestone, MN
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Telework Eligible: No. Remote work or hybrid work arrangements are not available for this position.
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Full/Part Time: Full-Time
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Regular/Temporary: Unlimited
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Who May Apply: Open to all qualified job seekers
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Date Posted: 08/13/2026
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Closing Date: 09/03/2026
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Hiring Agency/Seniority Unit: MN St Colleges & Universities / Southwest TC-Pipestone-AFSCME
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Division/Unit: MnSCU MnWest Pipestone TC / MnSCU MnWest Pipestone TC Clas
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Appointment Type: Unlimited
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Work Shift/Work Hours: Day Shift
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Days of Work: Monday - Friday
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Travel Required: No
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Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually
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Classified Status: Classified
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Bargaining Unit/Union: 206 - Clerical/AFSCME
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Work Area: Student Services/Allied Health
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FLSA Status: Nonexempt
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Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Student Services Specialist - Allied Health supports Minnesota West’s mission of preparing learners for a lifetime of success by providing accurate, timely, and student-centered administrative and operational support for Allied Health programs. With emphasis on Nursing Assistant programming and test-out related processes, the position helps students, challenges, faculty, staff, and community partners navigate required steps efficiently and consistently, supporting student success, community engagement, and integrity in college processes.
Nursing Assistant Test-Out Registration, Payment Setup, and Administrative Readiness
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Coordinate the front-end administrative process for Nursing Assistant test-out requests for Minnesota West students, external testers and challenges.
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Receive, track, and respond to inquiries and requests from students, challenges, facilities, high schools, internal departments, and community partners in collaboration with the Nursing Assistant Program Coordinator, faculty, and other college staff as appropriate.
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Support registration, payment-source identification, testing system setup, and related documentation for Nursing Assistant test-out participants.
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Create and maintain accurate records in college and testing systems, including R School Today (RST) and Test Master Universe (TMU), consistent with established procedures.
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Communicate routine process information, timelines, next steps, and missing requirements to students, challenges, faculty, staff, and partners.
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Provide administrative support and documentation to assist with test-out scheduling, skills-observation coordination, completion tracking, and required reporting.
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Support proctoring or other testing-related needs when appropriate and within the scope of the position.
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Identify and refer academic, competency, testing-integrity, observer, eligibility, or compliance-related questions to the Nursing Assistant Program Coordinator, dean, or appropriate academic administrator.
Allied Health Student Registration Support
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Process student registrations for specialized program areas, including collecting, recording, verifying, reconciling, maintaining, and reporting student data.
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Maintain accurate records so registration, payment, and reporting information is available when needed and regulatory or institutional reporting requirements can be supported.
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Verify, document, and coordinate payment sources, including third-party payers, high schools, facilities, students, Customized Training, or other approved sources of payment as appropriate.
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Coordinate with the Business Office, Customized Training, Student Services, faculty, and academic leadership to resolve routine registration or payment-source issues.
Administrative Support for Nursing Assistant Department
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Provide, evaluate, and continually improve administrative support to the Nursing Assistant department and other assigned Allied Health/Customized Training areas.
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Prepare and process routine communication, course information letters, testing information, correspondence, and related materials accurately and in a timely manner.
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Maintain student, candidate, customer, and partner databases so information is accurate, current, and retrievable.
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Order, track, and maintain supplies, textbooks, and materials needed for assigned program areas.
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Run and track background studies for Allied Health programs, submit payment with individual studies as appropriate, organize results, and provide results to faculty or program leadership.
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Complete student, candidate, and partner follow-up communication as needed.
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Provide administrative documentation and support to the Nursing Assistant Program Coordinator for program reporting, testing records, and other program-support needs.
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Refer academic, curriculum, competency, observer, skills-evaluation, compliance-interpretation, or program-authority questions to the Nursing Assistant Program Coordinator, dean, or appropriate academic administrator.
Other Duties
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Perform other duties as assigned, including support for Lamb and Wool team, backup receipting, participate in committees or special projects, to ensure the smooth functioning of the department, and maintain the reputation of the college department as a viable business partner.
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Ability to communicate in a variety of formats to gather and relay information with tact and diplomacy.
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Skill in customer service sufficient to answer questions and advise customers of program policies, procedures, and regulations.
- Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files.
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Knowledge of databases sufficient to use non-standard or advanced software features as research tools and generate a variety of reports.
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Ability to analyze and make recommendations to management for new or revised administrative and program practices and procedures for smooth and efficient office operation.
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Knowledge of admissions, registration and financial aid procedures and services sufficient to answer student, staff and the public's questions.
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Knowledge of Minnesota West programs, policies, services and procedures sufficient to answer questions asked and refer other questions appropriately.
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Skilled in using MS Office (Outlook, Word, Excel, Teams and Access), customer relationship management software, and Minnesota State’s ISRS database.
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Organizational skills sufficient to ensure records are accurate, filed appropriately and retrievable when needed.
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Time management skills sufficient to prioritize work and meet deadlines.
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Knowledge of FERPA and Minnesota Government Data Practices Act and the ability to maintain the confidentiality of private information in compliance with laws, policies and procedures.
.Additional Requirements
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You must apply online and attach an electronic cover letter and resume to your online application in order to be considered for this position.
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All applicants must be able to lawfully accept employment in the United States at the time of employment.
- In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check
To view the full job posting and to apply please go to: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers/job/MWST-Pipestone-Campus/Student-Services-Specialist-Allied-Health_JR0000005465-1
If you have questions about this position, contact Tricia Bueltel at [email protected] or 507-223-1352 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Tricia Bueltel at [email protected].
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email
[email protected]. Please indicate what assistance is needed.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
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Connection with their coworkers and communities
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Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
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Diabetes care
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Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
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Pension plan that provides income when you retire (after working at least three years)
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Employer paid life insurance to provide support for your family in the event of death
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Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
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Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
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Training, classes, and professional development
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Tuition reimbursement
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Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
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A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
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Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
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Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
