Top 2149 Customer service supervisor Jobs in Ellicott City Md

Apartment Maintenance Assistant Service Manager (M1)
Southern Management Companies —Pikesville, MD
- $28.25 - $40.62 an hour
- Full-time
- Background check
- Employment & labor law
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
Production Supervisor
AGAM Group Ltd. —Elkridge, MD
- Full-time
- Spanish
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
Case Manager (Service Coordinator)
Service Coordination, Inc —Columbia, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
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Contact Center Supervisor
Long Home Products —Savage, MD
- $48,000 - $55,000 a year
- Writing skills
- Mid-level
- Analysis skills
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Customer Service Representative
Automated Health Systems —Elkridge, MD
- $17.17 - $18.00 an hour
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
Reception Supervisor - Amazon
Northwest Center —Columbia, MD
- $29.31 an hour
- 8 hour shift
- English
- Mid-level
- Office
- Free parking
- Wellness program
Customer Operations Manager
Hertz —Hanover, MD
- $55,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health insurance
Full-Time Store Merchandising Supervisor
KOHLS —Ellicott City, MD
- $22.25 - $34.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
Operations Supervisor
Zūm —Howard County, MD
- $85,000 - $97,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager, Customer Experience
WSSC Water —Laurel, MD
- $111,298 - $189,507 a year
- Full-time
- 5 years
- Office
- Residential
Front Desk & Guest Experience Manager
Merriweather Lakehouse —Columbia, MD
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
3d
(USA) Member Team Lead
Sam's Club —Catonsville, MD
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Guest Experience Manager - Maryland
Live! Casino and Hotel Maryland —Hanover, MD
- $73,003 - $100,694 a year
- Weekends as needed
- CRM software
- Bachelor's degree
- Team management
- Free parking
- Disability insurance
Customer Service Supervisor - BWI Airport
PrimeFlight Aviation Services Inc —Baltimore, MD
- $20 an hour
- Weekends as needed
- Background check
- 18 years or older
- 5 years
- Health insurance
- Dental insurance
Quick Apply
11d
Area Supervisor of Facilities - Catonsville, MD
F.N.B. Corp. —Catonsville, MD
- $70,746 - $117,884 a year
- Overtime
- Carpentry
- Heavy lifting
- Mid-level
- Health savings account
- Paid holidays
Production Supervisor
Cintas —Baltimore, MD
- $67,100 - $85,800 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
11d
Monitor Room Supervisor
Walters Art Museum —Baltimore, MD
- $50,000 - $54,000 a year
- Full-time
- CPR Certification
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
9d

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Apartment Maintenance Assistant Service Manager (M1)

Southern Management Companies -
Pikesville, MD

Quick Apply

Job Details

Full-time
$28.25 - $40.62 an hour

Benefits

Paid jury duty
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

WHAT WE ARE LOOKING FOR:

We're seeking an Assistant Service Manager with whatever it takes approach to join our team! In this full time role, you'll be responsible for ensuring the physical Asset of the community meet both the company standards and applicable laws. As an Assistant Service Manager, you'll be diagnosing problems and making repairs. You will provide hands-on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, Masonry and appliance.

WHAT WE EXPECT FROM YOU:

Accountability for performance of the service team
Assist with reviewing and monitoring the service team's required Yardi hours, Kronos time sheets, supplemental logs, punch-out sheets, service requests and on-call logs
Provide complete support to the property manager and Southern Management Companies in upholding community and corporation standards, policies and procedures
Keep up-to-date and accurate logs of vacancy schedule, preventive maintenance, inventory and material usage
Mentor, guide and assist with Service team's on-going training.
Self-seek and participate in on-going training/education.
Schedule, conduct and document regular meetings including safety meetings with service team members
Ensure that safety measures are enforced
Assist with team member discussions, warning notices, and performance appraisals with counseling and coaching goals, using the appropriate forms on documentation
Brief new service team members on procedures, goals, and the community
Instruct team members on maintenance etiquette
Check all service team members tools regularly for ownership and safe working condition, ensure uniform appearance is in accordance with SMC dress code policy, and provide documentation to the property manager
Schedule and manage appropriate contracts, i.e.: painting, cleaning company, trash pick-up, etc.
Schedule daily activities efficiently, monitoring for quality or quantity.
Assist in the preparation of long range planning and make budget recommendations
Ensure turnover process is completed in accordance with Southern Management policies, standards
Maintain shop, company equipment, ample supplies, inventory control, and ensure key security.
Read and interpret prints and specifications
Watch for unauthorized vehicles or suspicious persons on the property and report to proper authority
Perform hands-on maintenance as needed and to further team abilities and knowledge
Confirm that daily morning checks of the overall community appearance, to include a neat and clean appearance, cleaned and painted common areas, and clean and clear windows and balconies are conducted
Perform service technician responsibilities/tasks to include on-call coverage as necessary
Prepared to respond and act in emergency situation, following corporate/community emergency procedures
Perform other duties as assigned by Manager and/or Supervisor
Stay abreast of industry trends
Contribute to community/company engagement efforts
Proficient with MS office

JOB KNOWLEDGE & SKILLS:

Ability to effectively supervise and motivate a team of (5) or more team members
Good communication skills; interpersonal, verbal, written and required documentation
A thorough knowledge of each job description, as it pertains to self and service team members
A thorough knowledge of interviewing techniques as it pertains to Southern Management Companies
Ability to understand, demonstrate. and ensure team compliance of all necessary national and local building codes, safety codes, labor laws, to include but not limited to safe work practices, work place violence, Fair Housing, Sexual Harassment prevention, ADA, etc.
Thorough knowledge, understanding and compliance with Southern Management
Ability to maintain high productivity for effective cost control
Knowledge of contract requirements
Knowledgeable in boilers and chillers and/or individual HVAC System
Ability to review service related reports generated through Yardi
Ability to keep neat and accurate records of time and materials using tablet (Yardi); communicate in written form
Knowledge of mechanical math, and measurements
Thorough knowledge and understanding of preventive maintenance
Knowledge of the current occupational hazards, and an understanding of safety
Ability to lift 80 pounds to the shoulder and carry it

Requirements:

High school diploma or equivalent
Successfully completed all advanced maintenance classes and on-the-job training within a year of employment
Minimum of 3 years' experience in a in maintenance or related field
Minimum of M-II level hands on skills/training

Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost Company paid Group Term Life and AD&D Insurances Traditional and ROTH 401(k) with Company contribution Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Compensation: starting rannge $28.25 - 40.62/hr

#INDDD

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in ellicott city md

Apartment Maintenance Assistant Service Manager (M1)

Production Supervisor

Case Manager (Service Coordinator)

Contact Center Supervisor

Customer Service Representative

Customer Service Advocate I (Remote)

Reception Supervisor - Amazon

Customer Operations Manager

Full-Time Store Merchandising Supervisor

Customer Service Representative / Customer Support Associate

Operations Supervisor

Manager, Customer Experience

Front Desk & Guest Experience Manager

(USA) Member Team Lead

Guest Experience Manager - Maryland

Customer Service Supervisor - BWI Airport

Area Supervisor of Facilities - Catonsville, MD

Production Supervisor

Monitor Room Supervisor

Sr. Manager, Customer Care (Call Center)

I want to receive the latest job alert for customer service supervisor in ellicott city md

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