Cohutta Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
- Compensation: $14-18 per hour, for each hour worked
- This is a Flexible, full-time 4/10 schedule, with availability Monday through Friday. No weekends required!
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k - with company match beginning 2027
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience required
- Proficiency in the following skills:
- Ability to manage high call volumes, schedule appointments, and multitask in a fast-paced environment
- Strong communication and client service skills with a compassionate, professional approach
- Experience with veterinary practice management software, medical records, and payment processing preferred
- Excellent organization, attention to detail, and time management skills
- Positive, team-oriented attitude with the ability to remain calm and solution-focused during busy periods
Why choose Cohutta Animal Clinic?
Cohutta Animal Clinic is a well-established, full-service veterinary hospital proudly serving the Blue Ridge community. We are a 6-doctor practice with a collaborative, team-focused culture where our Receptionists play an important role in creating an exceptional client experience and helping the front desk run smoothly.
Our hospital is equipped with modern technology, including Digital X-Ray, Digital Dental Radiographs, Laser Therapy, and an in-house IDEXX laboratory, allowing our team to provide efficient, thorough, and advanced veterinary care.
This is an excellent opportunity for an experienced veterinary receptionist who enjoys building relationships with clients, providing outstanding customer service, staying organized in a fast-paced environment, and working closely with a supportive veterinary team—all while enjoying a schedule with no weekend shifts.
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Cohutta AC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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