Top 44 It analyst Jobs in Elma, Ny

Technology Support Analyst II
Addison Group —Buffalo, NY
- $62,400 - $75,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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IT Analyst III
Kaleida Health —Buffalo, NY
- $99,469.50 - $136,763.25 a year
- Full-time
- Hybrid work
- Research
- Office
- 3 years
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IT Analyst II
Kaleida Health —Buffalo, NY
- $82,212 - $113,022 a year
- Full-time
- Research
- Office
- Training & development
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IT Support Analyst (Edwards Vacuum)
Atlas Copco Group —Buffalo, NY
- $33.78 - $42.23 an hour
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
Systems Analyst
New York Western District Court —Buffalo, NY
- $74,855 - $121,713 a year
- Full-time
- Mid-level
- Office
Digital Banking Systems Analyst
Five Star Bank —Buffalo, NY
- $65,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
IT VIP Support Analyst
Delaware North —Buffalo, NY
- $82,600 - $111,500 a year
- Evenings as needed
- Mid-level
- Residential
- 3 years
- Paid parental leave
- Paid holidays
Integration Analyst
HEALTHeLINK —Depew, NY
- $72,000 - $85,000 a year
- Full-time
- System design
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Dynamics 365 Finance & Operations Analyst
Astronics —East Aurora, NY
- $90,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Business Systems Analyst
M&T Bank —Buffalo, NY
- $71,600 - $119,300 a year
- Full-time
- Hybrid work
- Word processing
- Office
- Analysis skills
12d
Programmer/Systems Analyst
New York Western Bankruptcy Court —Buffalo, NY
- $62,462 - $78,091 a year
- Mid-level
- Training & development
AI Systems Analyst
Moog Inc. —Buffalo, NY
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Mid-level
- Health savings account
- Employee stock purchase plan
11d
Programmer/Systems Analyst
United States Bankruptcy Court for the Western District of New York —Buffalo, NY
- $62,462 - $78,091 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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Senior Integration Analyst
HEALTHeLINK —Depew, NY
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
6d
Command Center Analyst – Buffalo, NY
National Fuel Gas Company —Williamsville, NY
- $62,500 - $72,000 a year
- Email
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
13d
Sr. IT Business Analyst
Nissha Medical Technologies —Buffalo, NY
- $100,000 - $120,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Epic Research & Genomics Analyst
Deloitte —Williamsville, NY
- $125,000 - $143,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Security Analyst
Spectrum Health & Human Services —Orchard Park, NY
- $68,000 - $85,000 a year
- Computer science
- Computer Science
- HIPAA
Quick Apply
Support Analyst
Curbell, Inc. —Orchard Park, NY
- $18.66 - $27.98 an hour
- Rotating shift
- Mid-level
- Windows
- Continuous improvement
Quick Apply
Maintenance Technical Support Call Analyst
Linde —Tonawanda, NY
- $63,375 - $92,950 a year
- Maintenance
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance

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Technology Support Analyst II

Addison Group -
Buffalo, NY

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Job Details

Permanent
$62,400 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Computer operation
Customer communication
Windows
High school diploma or GED
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
IP networking
Productivity software
Desktop administration

Full Job Description

Role: Technology Support Analyst II

Location: Buffalo, NY

Pay Rate Range: $62,400 – $75,000 / year

Benefits: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Internal Job ID: 10077741

Are you looking for a growth opportunity for a reputable company with a positive work environment?

Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity!

Job Responsibilities:

Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions.
Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.
Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates.
Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams.
Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements.
End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems.
Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures.
Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience.

Requirements:

High school diploma or equivalent is required, and an associate's degree or technical certification is preferred
Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting
Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications
Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels
Basic understanding of networking concepts and protocols
Willingness to learn and adapt to new technologies and procedures
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable
Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner

Why choose Addison IT?

Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

Connections: You connect directly with hiring managers from renowned organizations

Options: You are presented multiple employment options near your home

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 005-009

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Refine Your Search

it analyst jobs in elma, ny

Technology Support Analyst II

IT Analyst III

IT Analyst II

IT Support Analyst (Edwards Vacuum)

Systems Analyst

Digital Banking Systems Analyst

IT VIP Support Analyst

Integration Analyst

Dynamics 365 Finance & Operations Analyst

Business Systems Analyst

Programmer/Systems Analyst

AI Systems Analyst

Programmer/Systems Analyst

Senior Integration Analyst

Command Center Analyst – Buffalo, NY

Sr. IT Business Analyst

Epic Research & Genomics Analyst

Security Analyst

Support Analyst

Maintenance Technical Support Call Analyst

I want to receive the latest job alert for it analyst in elma, ny

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