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Dual Rate Security Supervisor

Tioga Downs -
Nichols, NY

Apply Now

Job Details

Full-time
$17 - $18 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Life insurance
Childcare

Qualifications

High school diploma or GED
Guard Card

Full Job Description

Dual Rate Security Supervisor – Lead with Confidence and Keep Our Property Safe!

Are you a natural leader with a strong sense of responsibility and a passion for safety and security? Join our team as a Dual Rate Security Supervisor, where you'll play a critical role in protecting our guests, team members, and property while leading and supporting Security Associates during your shift.

In this dynamic role, you'll oversee daily security operations, respond to incidents, coordinate emergency situations, and help maintain a safe and secure environment across the property. If you're observant, dependable, and ready to take the lead, we want to hear from you.

What You'll Do

Supervise and support Security Associates during assigned shifts
Generate detailed reports regarding security-related incidents involving guests, team members, and property
Escort and observe guests and employees to ensure their safety and protection
Identify and report potential safety and security hazards for proper resolution
Maintain knowledge of hazardous materials used on property and applicable regulations
Serve as a Dispatcher during emergency situations and coordinate appropriate responses
Communicate with outside agencies regarding unusual or suspicious incidents when necessary
Safely operate company vehicles as assigned
Maintain familiarity with property facilities, events, and activities to assist guests and team members
Ensure the secure transportation of company funds, chips, and other valuables
Activate and deactivate employee and vendor access badges based on Human Resources directives
Review Daily Activity Reports and prepare Shift Reports for Security leadership
Coordinate with the Surveillance Department on incidents requiring additional investigation
Attend departmental meetings and facilitate communication within the Security team
Observe, document, videotape, and report unusual or suspicious activities
Conduct routine property inspections to identify safety and security concerns
Review surveillance footage and provide information to company leadership and outside agencies as needed
Maintain accurate departmental records, reports, key inventories, and key logs
Access secured areas and maintain accountability for critical keys through Key Watcher systems
Recommend improvements to policies and procedures that support asset protection and operational security
Perform additional duties as assigned by leadership

What We're Looking For

High School Diploma or GED required
Valid New York State Security Officer License required
Excellent observation, communication, and report-writing skills
Strong attention to detail and the ability to remain calm under pressure
Ability to recognize suspicious behavior, fraud attempts, or security risks
Previous casino security experience strongly preferred
Previous supervisory or leadership experience strongly preferred
Ability to work independently while leading a team effectively
Strong judgment and decision-making skills in fast-paced environments

Physical Requirements

This position requires regular movement throughout the property and the ability to respond quickly to security situations.

Duties include:

Standing, walking, and sitting for extended periods
Using hands to handle equipment, controls, and security tools
Reaching, climbing, balancing, stooping, kneeling, crouching, and crawling as needed
Maintaining awareness of surroundings while monitoring property activity

Ability to lift/move:

Up to 50 lbs regularly
Up to 100 lbs occasionally

Must have:

Close, distance, color, peripheral, and depth vision
Ability to adjust focus quickly in varying environments

Work Environment

Fast-paced casino and hospitality environment
Frequent interaction with guests, team members, and outside agencies
Exposure to emergency situations requiring quick decision-making and response
Both indoor and outdoor duties may be required depending on operational needs
Property operates 24 hours a day, 7 days a week, including weekends and holidays

Why You'll Love Working With Us

On-site daycare for employees with extended hours and affordable rates (subsidy may be available)
401(k) plan with immediate vesting
Medical, Dental, Vision & Life Insurance (Full-Time employees)
Paid Time Off, Sick Time & Holiday Pay
Tuition Reimbursement (for eligible employees)
Employee discounts on hotel stays, dining, spa services, and more

Help Protect What Matters Most

Join a team where leadership, vigilance, and professionalism make a difference every day. Apply today and build your career in a role dedicated to safety, security, and exceptional guest service.

Apply Now

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