North Penn Comprehensive Health Services Job Description
Dental Assistant
Role Objective:
Assist dentists with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction.
Responsibilities:
- Send/receive patient medical records in accordance with Health Insurance.
Portability and Accountability Act (HIPAA) and other state and federal regulations.
- Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
- Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Relay instructions to patients/families.
- Answering calls and providing pertinent information including patient education as directed.
- Perform clinic procedures according to policy and procedure. Assist dentists with procedures. Document patient information into the medical record.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA,
PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all North Penn Comprehensive Health
Services policies and procedures.
Standard Responsibilities:
- Performs in accordance with system-wide competencies/behaviors.
- Performs other duties as assigned.
- *Indicates a non-essential job responsibility.
Educational/Knowledge Requirements:
- High school diploma or equivalent is required.
- Successful completion of Dental Assistant program preferred or equivalent dental program or minimum of one year of direct patient care experience.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Licensure/Certification:
- CardioPulmonary Resuscitation OR Basic Life Support
- CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
- Driver’s License
- Act 33 Child Clearance
- Act 34 Criminal Clearance
- Act 73 FBI Clearance
The Office Assistant II Job Description is below for Dental:
Role Objective:
Provide physician support and customer services including secretarial, clerical and reception duties in the front office area.
Responsibilities:
× Know and follow all organizational/departmental policies/procedures.
× Assume responsibility for personal development and education.
× Incorporate leading/evidence-based practice in quality/safety into everyday work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
× Receives and directs office communications (telephone, in person, electronic, or written).
× Processes correspondence.
× Maintains physician's schedule.
× Schedules patient appointments and diagnostic tests and manage referrals.
× Manages efficient filing and record maintenance systems.
× Maintains general office supply inventory.
× Assists with financial billing responsibilities of specific clinical area such as posting charges and payments.
× Ensures accurate insurance billing via registration process and properly preparing daily deposits.
× Maintains an orderly and welcoming practice environment for staff and patients.
Standard Responsibilities:
× Performs in accordance with system-wide competencies/behaviors.
× Performs other duties as assigned.
× *Indicates a non-essential job responsibility.
Educational/Knowledge Requirements:
× High School Diploma or equivalent required.
× 2 years of progressively responsible clerical/secretarial experience required.
× Associates degree in lieu of required experience.
× Medical office experience preferred.
Licensure/Certification:
× Driver’s License
× BLS/CPR Certification
× Act 33
× Act 34
× Act 73
North Penn is an Equal Opportunity Employer/Disability/Veteran
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- direct patient care: 1 year (Preferred)
License/Certification:
- EFDA Certification (Preferred)
Willingness to travel:
Work Location: In person
