Top 277 Helpdesk support Jobs in Elmwood Park Il

Level 3 - System Administrator Help Desk Support Agent
EXCALTECH —Rolling Meadows, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
Addison Group —Chicago, IL
- $50 an hour
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
Account Manager II
PAYLOCITY CORPORATION —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Onboarding Support Specialist
Spotter —Lemont, IL
- Remote
- English
- Organizational skills
- Communication skills
Quick Apply
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Helpdesk Analyst
EAPPS TECH LLC dba Magicforce —Chicago, IL
- $30 - $40 an hour
- Mid-level
- Associate's degree
- 2 years
Quick Apply
4d
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Helpdesk Support Specialist
New World Van Lines —Chicago, IL
- Full-time
- Entry level
Quick Apply
Manager, Customer Support
Intercom —Chicago, IL
- $109,000 - $130,000 a year
- Hybrid work
- Writing skills
- Office
- 3 years
- Work from home
System Support Specialist
Triton College —River Grove, IL
- $42,274 a year
- Call employer
- Microsoft Access
- Windows
- University
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
IT HELP DESK TECHNICIAN
F.E. Moran Group of Companies —Chicago, IL
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
HelpDesk Analyst
Clarity Partners LLC —Chicago, IL
- $50,000 - $60,000 a year
- Mid-level
- Office
- Experience equivalent to degree accepted
2d
Helpdesk Analyst
Trilogy Inc —Chicago, IL
- $24.38 - $28.04 an hour
- Weekends as needed
- Azure
- Urgent Care
- Research
- 403(b) matching
- Paid parental leave
Quick Apply
IT Program Assistant
Ravinia Festival Association —Chicago, IL
- $45,760 a year
- Full-time
- Google Workspace
- Research
- Office
Quick Apply
10d
Desktop Support Specialist - Entry Level
SDI Presence —Chicago, IL
- $21.15 - $24.04 an hour
- Weekends as needed
- Background check
- Data analysis skills
- In-person
- Wellness program
- Disability insurance
Quick Apply
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technician I
SATO America —Chicago, IL
- $50,000 - $55,000 a year
- High school diploma or GED
- Analysis skills
- Organizational skills
Quick Apply
IT Specialist / Helpdesk Technician - Remote
Connection —Schaumburg, IL
- Full-time
- Remote
- Azure
- Mid-level
- Windows
10d

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helpdesk support jobs near elmwood park il

Level 3 - System Administrator Help Desk Support Agent

EXCALTECH -
Rolling Meadows, IL

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Company car
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Cloud identity and access management (IAM)
Defect resolution root cause analysis
IT user and group management
IT system monitoring
Data recovery
Equipment troubleshooting
Server backup and recovery
Operating system updates
Public Cloud
Windows
Company vehicle operation
Cisco routers/switches implementation
Patch management
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Computer management
Data access controls implementation
Server virtualization
Operating system security
Data backup
IP networking
VMware
Problem management
Microsoft 365 support
Access control management
Network infrastructure management
Desktop administration
Cross-functional communication
Failure analysis

Full Job Description

ExcalTech is a rapidly expanding, award-winning managed IT services provider. Our mission and core values drive our culture, growth, and focus on cybersecurity.

We have a successful 31-year track record providing best-in-class service to our mid-market clients throughout Illinois, Wisconsin, and Florida. Due to rapid growth, we are seeking a System Administrator to join our team.

The successful candidate will have a strong knowledge of servers, desktops, and networking and be comfortable working across a variety of client environments. System Administration responsibilities include installing, configuring, and troubleshooting technology infrastructure devices, including servers, routers, switches, firewalls, storage devices, PCs, and printers.

Work Location & Travel: This role is based a hybrid position based at our corporate headquarters in Rolling Meadows, IL and requires approximately 20% travel to client sites as needed. A company car is provided for client travel.

On-Call Rotation: This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

Own escalations through resolution, communicating clearly with internal teams and clients.
Perform root-cause analysis and implement permanent fixes, including documentation and knowledge transfer.

Responsibilities:

Monitor, triage, and resolve incoming service requests and escalations.
Provide advanced support for infrastructure, systems, and applications.
Install, configure, and maintain servers, endpoints, and infrastructure equipment.
Perform patching, upgrades, and troubleshooting (firmware/OS/application as applicable).
Support LAN/WAN connectivity and network/security devices (routing, switching, firewalls).
Administer user accounts, access, and permissions (AD/Entra ID) and maintain security controls.
Create and maintain technical documentation, standards, and procedures.
Lead assigned projects and recommend upgrades/improvements.

Required Skills:

Bachelor’s degree in a related field or equivalent experience/training/certifications.
3+ years of system administration experience in a professional environment.
Strong Windows administration skills (patching, monitoring/alerting, remote tools, backup & recovery).
Experience with Active Directory and/or Microsoft Entra ID (Azure AD) administration.
Virtualization experience (VMware, Hyper-V, Verge.io, etc.) and storage concepts (SAN/NAS).
Working knowledge of Layer 3 TCP/IP networking and common hardware (Cisco, Meraki, WatchGuard, Fortinet).
Understanding security best practices, permissions (share/NTFS), and system hardening.
Familiarity with Microsoft Azure and Microsoft 365 configuration/administration.
Strong troubleshooting and root-cause analysis skills.
Clear communication skills and ability to work independently and as part of a team.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in elmwood park il

Level 3 - System Administrator Help Desk Support Agent

IT Technician

Systems Administrator

Account Manager II

Remote Customer Onboarding Support Specialist

Enrollment Specialist (Remote - Work From Home)

Helpdesk Analyst

Helpdesk Analyst

IT Helpdesk Support Specialist

Manager, Customer Support

System Support Specialist

Call Center Specialist- R&W (Remote)

IT HELP DESK TECHNICIAN

HelpDesk Analyst

Helpdesk Analyst

IT Program Assistant

Desktop Support Specialist - Entry Level

IT Assistant / Help Desk (Entry Level)

Help Desk Technician I

IT Specialist / Helpdesk Technician - Remote

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