Top 3611 Member services representative Jobs in Embassy Park Dc

Clinic Operations Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
Member Services Representative
BANK FUND STAFF FEDERAL CREDIT UNION —Washington, DC
- $50,000 - $62,000 a year
- Full-time
- Computer literacy
- Office
- No degree
- Paid parental leave
- Health insurance
Member Services Representative
SECU —College Park, MD
- $18.56 - $27.88 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)
Children's National Hospital —Silver Spring, MD
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Red Kettle Partners Director
The Salvation Army National Headquarters —Alexandria, VA
- Full-time
- 5 years
- Driver's License
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Home Health Occupational Therapist OT
Pathwell Health —Alexandria, VA
- $90,000 - $120,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Spanish
- Mileage reimbursement
- Health insurance
Quick Apply
Mental Health Professional II
Dominion Hospital —Falls Church, VA
- $31.10 - $43.54 an hour
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d
Sales Representative
Armor Fence —Manassas, VA
- $55,000 - $150,000 a year
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
Full-Time Instructor Automotive Welding (Alexandria, VA)
Inter-Industry Conference on Auto Collision Repair —Alexandria, VA
- $90,000 - $115,000 a year
- Full-time
- ASE Certification
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
X-ray Supervisor
Patient First —Annandale, VA
- $39.50 - $44.00 an hour
- Full-time
- 18 years or older
- Management
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Service Desk Agents – Tier 2, Washington DC (GT26071413)
GTSC —Washington, DC
- $50,000 - $65,000 a year
- Online Application
- Background check
- Windows
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
6d
Chief Building Engineer
Lincoln Property Company —Rockville, MD
- $45 - $52 an hour
- Weekends as needed
- Background check
- 5 years
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
9d
Sales Representative - $2000 sign on bonus
HomeStar Remodeling —Bowie, MD
- $80,000 - $150,000 a year
- Full-time
- Mentoring
- Reliable transportation
- Entry level
- Paid training
- Paid parental leave
Quick Apply
Bridge Inspection Team Leader
SuYash Consulting, LLC —Columbia, MD
- $90,000 - $135,000 a year
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Excel
- Relocation assistance
- Health insurance
Quick Apply
Full Cycle Sales Representative
Nexa Exteriors Roofing and Siding —Sterling, VA
- $1,000 - $3,000 a month
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
7d
Licensed Practical Nurse (LPN) +$1,500 Sign on bonus
Kensington Senior Living, LLC —Reston, VA
- $32 - $35 an hour
- Weekends as needed
- English
- Mid-level
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor
Ourisman Ford of Alexandria —Alexandria, VA
- $65,000 - $150,000 a year
- Full-time
- Sales
- Dealership
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Program Support Specialist - Mid
Cherokee Federal —Washington, DC
- $82,000 - $89,000 a year
- Full-time
- 5 years
- Research
- Office
- AD&D insurance
- Disability insurance
Medical Laboratory Technician II - Day Shift Full Time
MedStar Health —Olney, MD
- $25.86 - $46.12 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
Sr. Auto Glass Installation Technician - Remote - Alexandria, VA
Auto Glass Now —Alexandria, VA
- $22.50 - $38.60 an hour
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
- Health savings account
- Paid holidays

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Clinic Operations Representative

Children's National Hospital -
Washington, DC

Apply Now

Job Details

Full-time
$20.75 - $40.99 an hour

Qualifications

In-person patient registration
Customer communication
High school diploma or GED
Insurance medical billing
Typing

Full Job Description

Kids Are Our Everything.

Department

10054 Neurology/PM R/PT-OT Clinic

Pay Range

$20.75 - $40.99

This position reports to the Clinic Operations Supervisor or Clinic Operations/Practice Manager. Provide patient services and administrative support in clinic operations. Interacts with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy . May provide required notification of scheduled services according to managed care requirements. May be responsible for scheduling patients for specialty appointments. Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position.

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
1 year Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening. (Required)

Required Skills/Knowledge
Broad clinic knowledge, customer service skills. Computer knowledge necessary. Microsoft Office experience preferred (Word & Excel). Complete Ambulatory Services training curriculum and pass all competency assessments, including a mock clinic. The ability to type minimum of 35 words per minute required.

Functional Accountabilities
Patient Services

Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department.

Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner.

Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy .

Reschedule appointment for patients who did not show or for the ancillary services cancellations by providers/technologist. Schedule follow up appointments at check out if applicable.

Greet patients and parents courteously. Arrive patient in appropriate system based on department policy .

Obtain required consents for department & ensure distribution of compliance related materials (i.e. HIPPA Privacy Notice, Patient Rights).

Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required). Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms/documentation. Complete all documentation in accordance with department policy and procedure.

Respond to patient portal work lists (i.e. appointment requests, fax queues, email requests, etc. May include messaging center work lists in the future).

Information Verification

Verify insurance eligibility using applicable eligibility system. Ensure managed care carve outs (lab and radiology carve outs) are adhered to.

Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.

Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner.

Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment.

Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service.

Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.) to verify that systems are in sync

Cash Collection

Collect and record co-payments, deposits and payments in full and provide payer with receipt. Responsible for helping department meet 85% of the collection target for the department.

Maintain departmental requirements regarding cash controls and collections.

Billing Preparation

Reconcile schedules for upcoming clinic session to include ensuring that accounts are set up for billing and services requiring authorization are flagged: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days.

Appropriately clear all walk-in and ensure scheduled/unscheduled appointments are linked to scheduling system.

Office Support

Answer telephone and address caller needs appropriately. Avoid transferring calls for better service to families. Meet department standards relative to ACD policies if applicable. Manage voice mail messages within same business day .

Distribute mail. May work returned mail as needed.

All staff are responsible for information distributed via e-mail. Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day).

Maintain office files and office supplies at P AR levels.

Maintain clean reception area and work space.

Other support as needed.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.

Apply Now

Refine Your Search

member services representative jobs in embassy park dc

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Member Services Representative

Member Services Representative

Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)

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Home Health Occupational Therapist OT

Mental Health Professional II

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X-ray Supervisor

Service Desk Agents – Tier 2, Washington DC (GT26071413)

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Full Cycle Sales Representative

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Program Support Specialist - Mid

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Sr. Auto Glass Installation Technician - Remote - Alexandria, VA

I want to receive the latest job alert for member services representative in embassy park dc

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