Top 316 Patient services representative Jobs in Encinitas, Ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee
Cadence Health —Carlsbad, CA
- $28 - $38 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Dental Front Desk Admin - *North County*
Mauseth DDS Inc —Encinitas, CA
- $20 - $28 an hour
- Full-time
- Background check
- Dental office
- In-person
- Paid holidays
- Health insurance
Quick Apply
10d
Registration/Intake Referral Coordinator
The Neurology Center of Southern California —Carlsbad, CA
- $23 an hour
- Full-time
- Customer service
- Medical office experience
- Neurology
- Paid holidays
- Health insurance
Quick Apply
Scheduling Coordinator
North County Cosmetic and Implant Dentistry —Vista, CA
- $22 - $25 an hour
- Full-time
- Dental office
- Conflict management
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Office Assistant
MK Integrative Wellness —Encinitas, CA
- From $19 an hour
- Part-time
- Private practice
- In-person
- Associate's degree
- Employee discount
Quick Apply
1d
Patient Services Representative
Balance Health —Encinitas, CA
- $21 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Coordinator - Full Time
RestorixHealth —Encinitas, CA
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health savings account
- AD&D insurance
Quick Apply
11d
Front Desk Wellness Coordinator (Medical Receptionist) - Chiropractic Office
California Oaks Chiropractic & Wellness —Carlsbad, CA
- $23 - $25 an hour
- Part-time
- Background check
- Patient care
- In-person
- Employee assistance program
- Employee discount
Quick Apply
Patient Service Representative Oceanside
Family Health Centers of San Diego —Oceanside, CA
- $25.00 - $29.12 an hour
- Full-time
- Spanish
- Clean driving record
- Computer literacy
- Vision insurance
Quick Apply
MEDICAL SCHEDULER
The Neurology Center of Southern California —Carlsbad, CA
- $23 - $24 an hour
- Full-time
- Bilingual
- Customer service
- Medical office experience
- Disability insurance
- Health insurance
Quick Apply
Patient Services Representative
San Ysidro Health —Escondido, CA
- $27.93 - $35.32 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
Quick Apply
1d
Front Desk Associate
NVISION Eye Centers —Encinitas, CA
- $20 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
Patient Placement Rep
Palomar Health —Escondido, CA
- $23.00 - $31.58 an hour
- 12 hour shift
- Hospital
- Computer literacy
- English
Quick Apply
8d
Patient Services Representative (Temporary)
Neighborhood Healthcare —Escondido, CA
- $22.88 - $32.03 an hour
- Temporary
- Spanish
- English
- High school diploma or GED
Quick Apply
Patient Services Representative
Family Health Centers of San Diego —San Diego, CA
- $26.00 - $30.12 an hour
- Full-time
- Spanish
- Clean driving record
- English
- Paid holidays
- Health insurance
Quick Apply
15h
Patient Services Representative Float (East Region)
San Ysidro Health —Escondido, CA
- $27.93 - $35.32 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
Quick Apply
1d
Patient Services Representative
Seaport Scripps Home Health —San Diego, CA
- $23 - $29 an hour
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
10d
Patient Access Specialist
Neighborhood Healthcare —Escondido, CA
- $24.95 - $34.93 an hour
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
23h
Patient Service Representative
Family Health Centers of San Diego —Escondido, CA
- $25.00 - $29.12 an hour
- Full-time
- Spanish
- Clean driving record
- Computer literacy
- Vision insurance
Quick Apply
Admin Partner
Palomar Health —Escondido, CA
- $23.00 - $31.58 an hour
- 8 hour shift
- Spanish
- Hospital
- Computer literacy
Quick Apply
8d

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Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Cadence Health -
Carlsbad, CA

Quick Apply

Job Details

Part-time
$28 - $38 an hour

Benefits

Flexible schedule

Qualifications

Computer operation
Written communication
Order management system
Interpersonal skills
Customer support experience within healthcare industry
HIPAA
High school diploma or GED
Records management
Computer skills
CRM system proficiency

Full Job Description

Role Summary

In this part-time, hybrid role, you'll be the friendly, knowledgeable voice our patients and customers reach by phone and email. You'll answer product and order questions, troubleshoot basic issues, and coordinate with internal teams to resolve requests. Because you'll also serve as our licensed HMDR Exemptee, you'll be on-site to oversee the proper handling and dispensing of prescription devices in compliance with California Department of Public Health (CDPH) requirements.

Key Responsibilities

Respond to inbound customer and patient inquiries by phone and email in a timely, professional, and empathetic manner.
Assist with orders, product questions, returns, basic troubleshooting, and follow-up.
Document interactions accurately in the company's CRM/order systems.
Serve as the on-site licensed Exemptee, ensuring prescription devices are stored, handled, and dispensed in accordance with CDPH Food and Drug Branch regulations.
Be physically present during the business hours in which prescription devices are furnished, sold, or dispensed, as required by California law.
Maintain required records and support CDPH inspections and internal compliance audits.
Coordinate with fulfillment, clinical, and management teams to resolve customer issues.
Uphold patient privacy and applicable HIPAA and regulatory standards.

Required Qualifications

Eligibility to serve as a licensed Exemptee for a California HMDR, meaning you can obtain and maintain a current, valid CDPH Home Medical Device Retailer Exemptee license. Per CDPH requirements, this generally includes:
High school diploma or GED equivalent.
At least one (1) year of paid work experience supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent (or comparable qualifying experience per CDPH).
Completion of a CDPH-approved Exemptee training program covering state and federal laws on the distribution of dangerous drugs and devices, safe storage and handling of home medical devices, and prescription terminology, abbreviations, and format.
Strong verbal and written communication skills.
Reliable, organized, and comfortable working independently on-site.
Ability to work a part-time schedule that includes evening shifts.
Proficiency with standard computer applications, email, and CRM or order-management systems.

Qualifying Experience for Exemptee Licensure

To be eligible for the CDPH Exemptee license, candidates must have at least one year of paid work experience related to the distribution or dispensing of prescription drugs or prescription (“dangerous”) devices, supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent. Backgrounds that commonly meet this requirement include:

Pharmacy Technician
Pharmacy Clerk / Pharmacy Aide (with dispensing-related duties)
Home Medical Device Retailer (HMDR) or Durable Medical Equipment (DME) specialist
Respiratory Equipment or Home-Oxygen Delivery Technician
Respiratory Therapist / Respiratory Care Practitioner
Designated Representative or staff at a licensed wholesale drug or device distributor

Preferred Qualifications

Prior experience working directly with patients (e.g., home medical equipment, DME, pharmacy, clinical, or healthcare customer service settings).
Existing valid California HMDR Exemptee license.
Familiarity with prescription home medical devices.
Experience in a regulated healthcare or medical device environment.

Schedule & Location

This is a part-time, hybrid position based in Carlsbad, CA. Some duties may be performed remotely, but the Exemptee responsibilities require regular on-site presence during hours when prescription devices are dispensed. Evening shift availability may be required. Specific hours will be set in coordination with the manager.

About Cadence Health Capital

Cadence Health Capital is a healthcare investor and operator focused on advancing healthcare through patient-centric value creation. We acquire and operate profitable healthcare businesses, applying our expertise in finance, healthcare, and innovation to drive better health outcomes — grounded in the conviction that better patient care creates stronger business performance. This role supports our California Home Medical Device Retailer (HMDR) operation, helping patients access and use home medical devices safely and confidently. We're looking for a customer-focused, detail-oriented team member who can support our patients and customers while also serving as our licensed Exemptee.

Pay: $28.00 - $38.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Are you eligible to serve as a licensed Exemptee for a California HMDR? (See explanation in job post)

Work Location: Hybrid remote in Carlsbad, CA 92008

Quick Apply

Refine Your Search

patient services representative jobs in encinitas, ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Dental Front Desk Admin - North County

Registration/Intake Referral Coordinator

Scheduling Coordinator

Receptionist/Office Assistant

Patient Services Representative

Front Desk Coordinator - Full Time

Front Desk Wellness Coordinator (Medical Receptionist) - Chiropractic Office

Patient Service Representative Oceanside

MEDICAL SCHEDULER

Patient Services Representative

Front Desk Associate

Patient Placement Rep

Patient Services Representative (Temporary)

Patient Services Representative

Patient Services Representative Float (East Region)

Patient Services Representative

Patient Access Specialist

Patient Service Representative

Admin Partner

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