Top 8 Desktop field technician Jobs in Enfield, Ct

Desktop Field Technician
GS Lab —Springfield, MA
- $70,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Office
- Driving
- Health insurance
- Dental insurance
Quick Apply
3d
Desktop Support Technician
Ovation Workplace Services Inc —Hartford, CT
- $47,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
13d
Field Engineer Technician - Associate
Unisys —East Hartford, CT
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Printer/Copier Field Service Technician
Aztec —Hartford, CT
- $55,000 - $65,000 a year
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Advanced Manufacturing Lab Technician (Full-Time)
Goodwin College —East Hartford, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school
- Health insurance
- Dental insurance

More jobs to discover

Find similar jobs that you might be interested in.

Desktop Support Technician
Ovation Workplace Services —Berlin, CT
Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site…
$35,000 - $49,000 a year
Quick Apply
Level 1 Help Desk Support Technician
Custom Computer Specialists —Plainfield, CT
Ability to communicate technical information clearly and concisely to both technical and non-technical users. Technical certification gift card rewards program.
$40,000 - $48,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
12d
IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
Participate in ongoing training to develop technical and compliance-related skills. Certification in Information Technology, Computer Science, or related field;…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for desktop field technician in enfield, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop field technician jobs near enfield, ct

Desktop Support Technician jobs in Hartford, CT

Field Service Technician jobs in Hartford, CT

Field Technician jobs in East Hartford, CT

Sterile Processing Technician jobs in Los Angeles, CA

Sterile Processing Technician Training jobs in Waterbury, CT

Desktop Technician jobs in Chandler, AZ

Desktop Technician jobs in Chicago, IL

Ekg Technician jobs in Murrieta, CA

Desktop Technician jobs in Melrose, MA

Dental Technician jobs in San Antonio, TX

Desktop Technician jobs in Waverly, IA

It Support jobs in Rochester, NY

Ekg Technician jobs in Homestead, FL

Desktop Support Technician jobs in Gaithersburg, MD

Sterile Processing Technician jobs in Virginia Beach, VA

Desktop Support Technician jobs in League City, TX

Er Patient Care Technician jobs in New Jersey

Desktop Support Technician jobs in Pensacola, FL

Desktop Support Technician jobs in Hillsboro, OR

Field Service Technician jobs in Richland, WA

Desktop Field Technician

GS Lab
Springfield, MA

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)

Qualifications

Endpoint Security
Desktop support
Incident management
IT user and group management
GPO
Incident report management
Automation software
Incident management software
Vulnerability Remediation
Computer hardware
Desktop (troubleshooting support)
Computer management
Incident management operations support
Customer support ticket management
Mobile device management
Microsoft Teams
Desktop administration
Intune
Ticketing system technical support
IT security monitoring

Full Job Description

Location: 332 Birnie AveSpringfield, MA 01107

Scope

This role will handle daily tasks and ticket assignment. They will collaborate with Helpdesk team, Network Team, Telecom Technician and Server Team to provide support for all aspects of daily IT Desktop field support including hardware (PC/printer/camera/time clocks/cellphones etc), software installation. They will alert about IT hardware inventory stock replenishment related to PC, camera, monitor, printer,timeclocks etc and disposal of PC/printer/camera/time clocks/cellphones etc and will work with IT Asset Management Analyst to order and logging of devices.

Essential functions of this role include, but are not limited to:

Providehardware support and desktop team schedule: Installing, configuring, and maintaining end-user devices like laptops, desktops, tablets, and printers, monitors, docking stations, scanners and cell phones. Oversee aassignments that will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsible for asset inventory lifecycle with procurement and disposal and correct logging of Assest Tracking forms, updating Teams Inventory Sheets, AD, Ninjaone and Sophos for all CHD Devices.
Responsible for accurate cell phone inventory in Ninjaone, MDM portal and Verizon portal.
Responsible for monitoring Sophos Endpoint alerts and resolving them. Open tickets with Sophos support for resolving endpoint alerts.
Lead Printer support: Install configure printers at CHD branches and on end points.
Desktop and Hardware Upgrades: Collaborate with Infrastructure team if necessary for Patch Management, vulnerability management and Install security patches/create group policies to remediate vulnerabilities on endpoints. Knowledge of AD security groups and policies.
Service Management: Good knowledge of ticketing tool to track, monitor and update the tickets assigned to Desktop Team. Complete weekly monitoring of desktop team tickets and ensure 5 days resolution for tickets
Perform root cause analysis for recurring issues and implement permanent fixes and document resolutions and create knowledge base articles to improve future support processes.
Required to travel different branches of the CHD locations scattered across MA and CT to support the end users with IT related issues. Should drive.
Required to be on-call for IT support on a rotating basis.
May require occasional evening or weekend work to perform maintenance or resolve critical issues
Implement projects for CHD’s information technology needs as directed by leadership.
Advise programs on the purchase of I.T. equipment and systems and help in creating PO for purchase.

REQUIRMENTS:

Ensures specific 5 day Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system for all Desktop Team tickets.
Responsible for resolving all Sophos Endpoint alerts within 5 days and updating Sophos portal and sending email to IT leadership.
Responsible for Ninjaone and or RMM policy creation and maintaining integrity and accuracy for all CHD Devices in AD Workstations, Ninjaone , Sophos , Intune, Teams Inventory and tracking forms.
Ability to maintain the Service Desk/Ticketing application.
Proficiency with Active Directory, Group Policy, and network configurations.
Experience with endpoint security solutions.
Experience with scripting and automation (e.g., PowerShell).

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Experience:

Desktop support: 5 years (Required)
Windows: 4 years (Required)
Active Directory: 2 years (Preferred)
Printers: 3 years (Preferred)

Ability to Commute:

Springfield, MA 01107 (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop field technician jobs in enfield, ct

Desktop Field Technician

Desktop Support Technician

Field Engineer Technician - Associate

Printer/Copier Field Service Technician

Advanced Manufacturing Lab Technician (Full-Time)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desktop field technician in enfield, ct

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected