Top 327 Customer relations representative Jobs in Englewood, Co

Scheduling Customer Service Representative
National Jewish Health —Denver, CO
- $20.69 - $27.36 an hour
- Part-time
- Spanish
- High school diploma or GED
- 1 year
- Wellness program
- Health savings account
Property Manager
Rocky Mountain Mutual Housing Association Inc —Denver, CO
- $65,000 - $70,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Service Technician
Loram Maintenance of Way —Denver, CO
- Background check
- Mid-level
- High school diploma or GED
Service Technician-CDL
Loram Maintenance of Way —Denver, CO
- Background check
- Mid-level
- High school diploma or GED
Supervisor - Denver FA
Fresquez Concessions Inc —Denver, CO
- $19.50 - $20.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Heavy lifting
- Opportunities for advancement
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Jennifer Tinsley - State Farm Agent —Parker, CO
- $55,000 - $150,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Maintenance Technician - Aspire
Sherman Associates —Westminster, CO
- $23 - $26 an hour
- Weekends as needed
- Clean driving record
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service - Photofinishing (IPS)
Mike's Camera, Inc. —Denver, CO
- From $19.29 an hour
- 8 hour shift
- Bilingual
- Background check
- Sales
- Paid training
- Health insurance
Quick Apply
Branch HR Generalist - English/Spanish Bilingual
Orepac Holding Company —Denver, CO
- $65,000 - $80,000 a year
- Overtime
- Background check
- Spanish
- Bachelor of Science
- Health savings account
- Paid holidays
Quick Apply
Assistant Property Manager, Multifamily
Harbor Group Management Company —Aurora, CO
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
2d
Leasing and Marketing Expert
Zocalo Community Development —Denver, CO
- $22 - $23 an hour
- Full-time
- Background check
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Southwest District Sales Manager, Pest Management Division
Liphatech —Colorado
- $80,000 - $115,000 a year
- Full-time
- Remote
- Background check
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician , Lakewood *1,000 Sign On Bonus*
Zocalo Community Development —Golden, CO
- $22 - $24 an hour
- Weekends as needed
- Background check
- Hospitality
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Scott Underwood - State Farm Agent —Aurora, CO
- $48,000 - $65,000 a year
- Full-time
- Spanish
- English
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
Sales Manager
Lodging Dynamics —Lakewood, CO
- $66,000 - $72,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Computer literacy
Quick Apply
8d
Class A Truck Driver
Veritiv —Denver, CO
- $65,000 - $76,000 a year
- Full-time
- Clean driving record
- Hazmat Endorsement
- Local
- Profit sharing
- Health savings account
Quick Apply
15h
Service Technician
Loram Maintenance of Way —Denver, CO
- Background check
- Mid-level
- High school diploma or GED
Dispatcher- Denver
VIA MOBILITY SERVICES —Denver, CO
- $21.61 - $28.05 an hour
- Spanish
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
14d
Patient Access Acute Coordinator
Intermountain Healthcare —Brighton, CO
- $24.60 - $37.46 an hour
- Full-time
- Hybrid work
- Acute care
- Computer literacy
- HIPAA
Member Solutions Specialist
Colorado Credit Union —Littleton, CO
- $26.50 - $28.50 an hour
- Full-time
- Hybrid work
- Spanish
- Writing skills
- English
- Profit sharing
- Wellness program
6d

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Scheduling Customer Service Representative

National Jewish Health -
Denver, CO

Apply Now

Job Details

Part-time
$20.69 - $27.36 an hour

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
403(b)
Loan forgiveness
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Some call it a career. For us, it's a calling.

National Jewish Health is currently seeking Scheduling Customer Service Representatives to join our dedicated team of qualified Patient Access professionals. Non-sectarian National Jewish Health is the leading respiratory hospital in the United States. It is known worldwide for the treatment of patients with respiratory, cardiac, immune and related disorders, and for groundbreaking medical research.

This position will have a high level of impact on the institution as the first point of contact on each patient's journey to the world-class health care experience that only National Jewish Health can provide. Our Scheduling Customer Service Representatives collaborate with clinic staff and other health professionals to provide outstanding patient-centered care.

The candidate selected for this role will thrive working in a fast-paced, fun environment with a focus on detail and quality, and will be passionate about customer service with kindness and compassion. The ideal candidate will bring a strong customer focus, adaptability, quality orientation, and ability to independently problem solve.

If helping kids and adults to have the best possible patient access experience is your calling, apply to join our fantastic team of Scheduling Customer Service Representatives now!

Position Summary

The Scheduling Customer Service Representative is responsible for answering incoming calls and making outbound calls to schedule appointments for physician and ancillary services. Maintains communication with both patients and clinical staff to ensure a successful patient experience.

Essential Duties

Provides excellent customer service to patients, co-workers, physicians and clinical staff.

Schedules new patient appointments for both physicians and ancillary departments appropriately and accurately.

Collects and updates all necessary patient demographic, insurance, and clinical information.

Accurately updates computer systems with patient demographic, insurance, and appointment information.

Ensures appropriate clinic has accurate patient information as to the nature, severity and duration of concern.

Communicates with patients to keep them apprised of the status of their appointments. Monitors all aspects of individual patient schedules for continuity of appointments and appropriate prerequisite appointments.

Communicates with Admissions, Financial Counseling and Utilization Management when necessary to ensure a successful patient visit.

Communicates with clinicians to ensure that patient appointments are accurately scheduled.

Maintains knowledge of NJH clinical operations, insurance procedures, and clinical terminology. Maintains appropriate level of expertise with the Registration systems, Scheduling system, Passport and Electronic Medical Record system.

Competencies

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.

Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Attention to detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Peer Relations: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.

Supervisory or Managerial Responsibility

None

Travel

None

Core Values

Be available to work as scheduled and report to work on time.

Be willing to accept supervision and work well with others.

Be well groomed, appropriately for your role and wear ID Badge visibly.

Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.

Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.

Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.

Wears appropriate PPE as outlined by the infection control policies and procedures.

Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

Education: High School Diploma or equivalent required.

Work Experience: One year customer service experience required. One year patient scheduling or health care call center experience preferred.

Special Training, Certification or Licensure: Candidates who are bilingual speaking Spanish are highly desired.

Salary Range: $20.69 - $27.36

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
Dental & Vision Plans: Coverage effective the first of the month after hire.
Retirement Savings: 403(b) plan with employer contributions after two years.
Wellness Incentives: Earn up to $200 annually for preventive health activities.
Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.

Location: National Jewish Health · Patient Admission Call Center
Schedule: Part Time, Day Shift, 8:00 am - 5:00 pm

Apply Now

Refine Your Search

customer relations representative jobs in englewood, co

Scheduling Customer Service Representative

Property Manager

Service Technician

Service Technician-CDL

Supervisor - Denver FA

Insurance Account Representative - State Farm Agent Team Member

Maintenance Technician - Aspire

Customer Service - Photofinishing (IPS)

Branch HR Generalist - English/Spanish Bilingual

Assistant Property Manager, Multifamily

Leasing and Marketing Expert

Southwest District Sales Manager, Pest Management Division

Maintenance Technician , Lakewood 1,000 Sign On Bonus

Insurance Account Representative - State Farm Agent Team Member

Sales Manager

Class A Truck Driver

Service Technician

Dispatcher- Denver

Patient Access Acute Coordinator

Member Solutions Specialist

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