Top 129 Customer service manager Jobs in Englewood, Co

Senior Client Service Associate
R. Kent Harris & Associates, LTD —Englewood, CO
- $69,798 - $90,614 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
Quality Assurance Manager
Colorado 811 —Golden, CO
- $95,000 - $110,000 a year
- Full-time
- Hybrid work
- Management
- 3 years
- Analysis skills
- Health savings account
- Paid holidays
6d
Call Center Supervisor
Colorado 811 —Golden, CO
- $76,000 - $88,000 a year
- Full-time
- Hybrid work
- Senior level
- Health savings account
- Paid holidays
Director of Client Strategy
Revenue Enterprises, LLC —Aurora, CO
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Associate Director, PBM Client Services
Healthcare Support —Denver, CO
- $150,000 - $187,000 a year
- Monday to Friday
- Hybrid work
- 6 years
- Office
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Manager, Customer Support
Mesa Laboratories Inc. —Lakewood, CO
- $101,500 - $127,000 a year
- Hybrid work
- Bachelor's degree
- Criminal background check
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Manager
CFS —Denver, CO
- $100,000 - $120,000 a year
- Monday to Friday
- 5 years
- Office
- Mentoring
- Disability insurance
- Vision insurance
8d
Customer Care Support Supervisor 2
Johnson Controls —Aurora, CO
- $75,000 - $122,000 a year
- Weekends as needed
- Background check
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
2d
Manager, Onboarding
Housecall Pro —Denver, CO
- $70,000 - $82,500 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Solutions Team Manager
Scout Motors —Denver, CO
- $110,000 - $148,500 a year
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Paid jury duty
- Paid parental leave
Quick Apply
10d
Manager, Care Operations
Angi —Denver, CO
- $80,000 - $125,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Plastic Molding Technology LLC —Centennial, CO
- $83,000 - $117,000 a year
- Full-time
- 7 years
- ERP systems
- Mentoring
Customer Success People Lead
Xero —Denver, CO
- $89,100 - $111,400 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
National Customer Relations Manager
Century Communities, Inc. —Greenwood Village, CO
- $100,000 - $125,000 a year
- On call
- OSHA
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Senior Director, Customer Success
Housecall Pro —Denver, CO
- $135,000 - $150,000 a year
- Remote
- Bachelor's degree
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
System Customer Service Manager
Frontier Airlines, Inc —Denver, CO
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Customer Care Manager
Charlotte's Web —Louisville, CO
- $85,000 - $92,500 a year
- Microsoft Excel
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Manager
Integrated Power Services —Denver, CO
- $90,000 - $110,000 a year
- Overtime
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
10d
Manager, Product Success
Zocks —Denver, CO
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
12d
Account Manager
Allied Universal —Denver, CO
- $82,492 a year
- Full-time
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply

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customer service manager jobs near englewood, co

Senior Client Service Associate

R. Kent Harris & Associates, LTD -
Englewood, CO

Quick Apply

Job Details

Full-time
$69,798 - $90,614 a year

Benefits

Health insurance

Qualifications

Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Customer service
Research
Bachelor's degree
Financial product expertise
Financial services
Time management

Full Job Description

Senior Client Service Associate

Summary

The Senior Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner. The Senior Client Service Associate is also responsible for directing and managing Client Service support staff.

Essential Duties and Responsibilities

Manage firm operations and supervise tasks/responsibilities of support staff
Coach and develop team members; establish clear expectations, emphasizing accountability, conduct regular performance evaluations, and provide quality and timely feedback
Manage client needs regarding service, trading, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards
Research products, pricing, and complex issue resolution
Deepen client relationships and establish credibility and rapport both in-person and via phone identify potential benefits and services to enhance customers’ financial relationships
Has regular contact with clients regarding their accounts, allocations, and servicing; can clearly articulate potentially complex processes and/or concepts to customers
Maintain CRM database; define and ensure adherence to appropriate client service models
Manage multiple and competing priorities on a daily basis in pursuit of business objectives
Other responsibilities as assigned by the Financial Advisor

Supervisory Responsibilities: Supervise Client Service Associate and Client Relationship Administrator

Knowledge, Skills, and/or Abilities

Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
Experience with financial planning/reporting software preferred
Excellent communication skills, both verbally and in writing
Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once
Ability to build relationships with clients and internal partners and influence others with or without direct control

Education and/or Experience

Bachelor’s degree in a business-related field preferred
The ideal candidate will have 5+ years of experience in the financial services industry allowing for a good understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
Previous experience in the independent financial services culture preferred
Management experience a plus

Salary

Competitive Compensation Package

Job Type: Full-time

Pay: $69,798.00 - $90,614.00 per year

Benefits:

Health insurance

Education:

Bachelor's (Preferred)

Experience:

Financial services: 3 years (Required)
Customer service: 3 years (Required)
Good understanding of Financial Services Products: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in englewood, co

Senior Client Service Associate

Quality Assurance Manager

Call Center Supervisor

Director of Client Strategy

Associate Director, PBM Client Services

Manager, Customer Support

Customer Service Manager

Customer Care Support Supervisor 2

Manager, Onboarding

Customer Solutions Team Manager

Manager, Care Operations

Customer Success Manager

Customer Success People Lead

National Customer Relations Manager

Senior Director, Customer Success

System Customer Service Manager

Customer Care Manager

Customer Service Manager

Manager, Product Success

Account Manager

I want to receive the latest job alert for customer service manager in englewood, co

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