Top 18 Desktop support analyst Jobs in Englewood, Co

Desktop Support Analyst
Colorado Access —Denver, CO
- $61,200 - $75,900 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
10d
Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
IT Support Analyst
True Anomaly —Denver, CO
- $70,000 - $95,000 a year
- On call
- Azure
- Mid-level
- Office
- Health savings account
- Paid holidays
Senior Analyst, IT Client Support
Cardinal Health —Englewood, CO
- $30.70 - $44.00 an hour
- Weekends as needed
- Mid-level
- Windows
- Bachelor's degree
- Paid parental leave
- Health savings account
11d
Helpdesk Support Analyst
Amazing Care Home Health Services —Aurora, CO
- $50,000 - $52,000 a year
- Full-time
- Hybrid work
- Home Health
- Organizational skills
- 1 year
- Dental insurance
- Paid time off
Quick Apply
Service Desk Support Analyst
National Jewish Health —Denver, CO
- $58,656.00 - $77,572.56 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- Health savings account
4d
IT Support Analyst
Exclusive Resorts LLC —Denver, CO
- $65,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
IT Help Desk Analyst I (Part-Time)
ServiceSource Inc. —Denver, CO
- $25 an hour
- Part-time
- Research
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
2d
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
Analyst: IT Support
Vail Resorts Corporate —Broomfield, CO
- $61,534 - $87,906 a year
- Weekends as needed
- Hybrid work
- 18 years or older
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
3d
Senior IT Service Desk Analyst (IT)
Infleqtion —Louisville, CO
- $75,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Laboratory experience
- Office
- Paid parental leave
- Health savings account
Quick Apply
Systems Analyst II
Datalab USA —Westminster, CO
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Business Systems Analyst, Distribution & Logistics
Alfred Kärcher SE & Co. KG —Aurora, CO
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- SQL
- Travel
- Health savings account
- Paid holidays

Discover related jobs

Based on your search for desktop support analyst jobs.

HelpDesk / IT Support Technician (Entry Level)
ARC Colorado, Inc. —Firestone, CO
Ability to communicate clearly with both technical and non-technical users. This entry-level role is ideal for someone starting their IT career who wants hands-…
$20 - $25 an hour
Quick Apply
9d
IT Help Desk Specialist
McDonald Automotive —Littleton, CO
Valid driver's license, clean driving record, and reliable transportation for travel between stores. CompTIA A+, Network+ or similar certification.
$21 - $26 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support analyst in englewood, co

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Desktop Support Analyst

Colorado Access -
Denver, CO

Apply Now

Job Details

Full-time
$61,200 - $75,900 a year
10 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Customer follow-ups
ITIL Foundation
Knowledge management
Mobile device support
ITIL Certification
Bachelor's degree in information technology
GPO
Phone communication
IT asset management
MCSE
Software deployment
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
HIPAA
Configuration management
Mid-level
Incident Escalation
Software installation
Microsoft System Center
3 years
Driver's License
Bachelor's degree
IT experience within healthcare
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Software asset management
HDI Certification

Full Job Description

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

Why should you consider a career with Colorado Access?
We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.
1. Find work/life balance: We offer PTO, floating holidays, nine company paid holidays, a hybrid work environment, an Employee Assistance Program and a 401K.
2. Be a part of something bigger and make an impact: We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.
3. Sharpen your skills, learn, and grow: We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

What you will do:
We are looking for a DESKTOP SUPPORT ANALYST who can help shape our vision and support our mission. Here is what the position will look like.

Diagnoses and resolves software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
Assists users with any logged IT related incidents via phone, in person or remote sessions.
Builds, configures, deploys, maintains, troubleshoots and supports computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.
Diagnoses and resolves unique, nonrecurring problems associated with application software and operating systems; determines the source of problems and classifies their level, priority and nature.
Installs and supports PC, laptop, tablet and mobile hardware and software.
Creates alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.
Participates in hardware and software reviews and recommends purchases.
Maintains inventory of installed software, manages software licensing and creates policies and procedures for upgrades.
Works with hardware and software vendors to verify timely product delivery and ensures that new equipment is installed and ready to operate on schedule.
Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, printers, and administrative systems.
Documents procedures, standards, best practices configurations, settings, installation sequences and back-out instructions.
Takes ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Accurately records, updates and documents requests using the IT service management system.
Creates, maintains and publishes relevant support documentation or knowledge articles in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.
Follows up with clients to ensure their systems are functional and tickets are resolved to their satisfaction.
Provides on call after business hours support as part of a rotating schedule.

What you will bring:
Education: Bachelor’s degree in an IT field or an equivalent combination of education and experience.

Experience: Minimum of three years’ experience as a Desktop support professional or other related experience. Healthcare IT with experience or knowledge of HIPAA preferred.
Knowledge, Skills, and Abilities: Demonstrates support for the company’s mission, vision and values with excellent verbal, written and interpersonal communication skills. Excellent customer service skills with ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. Knowledge of active directory and GPO (Group Policy Objects). Solid understanding of Microsoft Office 365. Familiar with Microsoft System Center Configuration Manager (SCCM). Experience in designing and deploying desktop and laptop endpoints. Knowledge of Windows 7 and Windows 10. Hands on experience in Desktop OS & applications. Excellent problem-solving and multitasking skills with ability to manage changing priorities. Microsoft certification preferred. ITIL Foundation certification preferred. May be required to manage multiple priorities and projects with tight deadlines.

Licenses/Certifications: One or more of the following certifications are preferred: A+ Certification, Microsoft Certified Solution Expert (MCSE), HDI Desktop Support Technician (HDI), Information Technology Infrastructure Library (ITIL). A valid driver's license and proof of current auto insurance will be required for any position requiring driving.

Together we will be: an innovative and collaborative team who supports each other, the employees and vision of the company to reach our goals individually, together and as an organization.

Pay, Perks and Benefits at Colorado Access:
The compensation for this position is $61,200.00 - $75,900.00 annually. Colorado Access has provided a compensation range that represents its good faith estimate of what Colorado Access may pay for the position at the time of posting. Colorado Access may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

In addition to being part of a mission driven organization serving our community, as an eligible Colorado Access employee, you’ll receive a generous benefits package, that includes:

Medical, dental, vision insurance that starts the first day of the month following start date.
Supplemental insurance such as critical illness and accidental injury.
Health care and dependent care flexible spending account options.
Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
Short-term and long-term disability coverage.
Voluntary life insurance (employee, spouse, dependent).
Paid time off
Retirement plan
Tuition reimbursement (based on eligibility).
Annual bonus program (based on eligibility, requirements and performance).

Where you will work:
This position will be an onsite model work environment.

We are not able to support out of state employees at this time as we continue to serve our members and community in the metro Denver area and across the beautiful state of Colorado.
.

Colorado Access is committed to providing equal opportunities to all people regardless of race, color, national origin, age, sex, genetic information, religion, pregnancy, disability, sexual orientation, veteran status or any other status protected by applicable law. We strive to maintain a work environment that is free from unlawful harassment and discrimination.

Apply Now

Refine Your Search

desktop support analyst jobs in englewood, co

Desktop Support Analyst

Help Desk Analyst

IT Support Analyst

Senior Analyst, IT Client Support

Helpdesk Support Analyst

Service Desk Support Analyst

IT Support Analyst

IT Help Desk Analyst I (Part-Time)

A313-two Help Desk Analysts, 12312422 and 12209532

Analyst: IT Support

Senior IT Service Desk Analyst (IT)

Systems Analyst II

IT Business Systems Analyst, Distribution & Logistics

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support analyst in englewood, co

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected