Top 80 Guest services manager Jobs in Enterprise, Al

Hotel General Manager
Fairfield Inn & Suites - Enterprise —Enterprise, AL
- Ability to walk for extended periods
- 3 years
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
12d
General Manager
Hampton Inn & Suites -- Enterprise —Enterprise, AL
- Ability to walk for extended periods
- 3 years
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Planet Fitness - Assistant General Manager - Enterprise
Vantage Rucker, LLC —Enterprise, AL
- $16.00 - $16.50 an hour
- Full-time
- 18 years or older
- CPR Certification
- Clean driving record
Quick Apply
Full Time Assistant Store Manager (Store 3506)
GameStop Inc —Enterprise, AL
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
General Manager
Bojangles —Enterprise, AL
- 18 years or older
- Sales
- ServSafe
- Paid holidays
- Disability insurance
Quick Apply
Team Manager
Panera Bread —Enterprise, AL
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
1d
Store Manager (Store 3506)
GameStop Inc —Enterprise, AL
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
GENERAL MANGER ENTERPRISE
ZAXBYS CARTER CHICKEN —Enterprise, AL
- $40,000 - $60,000 a year
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Manager in Training
Bojangles —Enterprise, AL
- 18 years or older
- Sales
- ServSafe
- Paid holidays
- Disability insurance
Quick Apply
Assistant Manager
Bojangles —Enterprise, AL
- Full-time
- 18 years or older
- Sales
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Store Manager
Tom Thumb C-Store —Enterprise, AL
- $40,000 - $46,000 a year
- Overtime
- ServSafe
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Assistant Manager
McAlister's Deli —Enterprise, AL
- Part-time
- Sales
- Mid-level
- High school diploma or GED
Quick Apply
Shift Manager
Buffalo Wild Wings —Enterprise, AL
- Part-time
- Bar
- Mid-level
- Restaurant
- Health insurance
- Dental insurance
8d
Restaurant General Manager
Burger King —Enterprise, AL
- $45,000 - $55,000 a year
- Weekends as needed
- 18 years or older
- Sales
- Mid-level
Quick Apply
Restaurant Managers
BIG DADDY RESTAURANT GROUP LLC - ENTERPRISE —Enterprise, AL
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Budgeting
Quick Apply
Assistant Manager
Burger King —Enterprise, AL
- $14 - $15 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
Quick Apply
Shift Manager
Bojangles —Enterprise, AL
- Part-time
- 18 years or older
- Sales
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Shift Manager
McDonald’s —Enterprise, AL
- Part-time
- Employment & labor law
- Mid-level
- Quick service & fast food restaurant
- Tuition reimbursement
- Paid time off
Hourly Shift Coordinator
Burger King —Enterprise, AL
- Part-time
- 18 years or older
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Sales Lead
1915 South / Ashley —Enterprise, AL
- Weekends as needed
- Inventory management
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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guest services manager jobs near enterprise, al

Hotel General Manager

Fairfield Inn & Suites - Enterprise -
Enterprise, AL

Quick Apply

Job Details

12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Passenger vehicle
In-person customer service
Managing hospitality teams
Driver's License
Process improvement planning
Business operations
Team motivation (leadership skill)
General management

Full Job Description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a General Manager!

The General Manager is responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading, directing and managing all hotel operations including, but not limited to hotel budgeting, forecasting, strategic planning, leading service initiatives, and leading and managing balanced scorecard performance; oversee service quality, operational efficiency, guest satisfaction, and standard compliance. The General Manager will serve as the primary liaison with hotel owners and corporate entities.

BENEFITS:

Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
Assist in the development and implementation of Sales and Marketing Program and Quarterly Sales Strategy Reports.
Actively participates in Sales discussions, meetings, plans and Sales calls. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff
Involved in community and/or government affairs.
Creates the hotel’s annual budget and monitors the performance of the hotel throughout the year.
Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
Ensure outstanding guest service and the adherence to all brand standards.
Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Comply with all corporate accounting procedures.
Inspects property daily and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
Conducts daily Huddle to include all employee
Holds weekly Leadership meetings with agenda
Selects, trains, and directs department managers and supervisors and other Employees as necessary keeping them well versed in all policies and procedures.
Monitors performance, develops and guides Employees in career paths
Conducts performance appraisal and personal development plans for management staff and takes action for disciplinary measures as needed; responsible for maintaining proper and confidential Human Resources files, i.e., personnel files, medical files, investigative files.
Aggressively reduce accidents, and minimize worker's compensation and unemployment claims
Remain highly visible and be readily available for guests at all times.
Take initiative to offer assistance or answer questions throughout the hotel.
Thoroughly understand and implement the Brand service culture.
Adheres to action plans and budget concepts (revenues, costs, etc.)
Safeguard the realization, tracing and adjustment of deviations
Develops actions for improvement and costs savings
Coordinate planning of Management team with regard to time-tables, work schedules, recruitment and training of employees
Available to work front desk shifts as needed (min 2 days) when running below 30%
Involvement and follow up on all guest complaints, incidents and accidents
Maintain contacts with public authorities in regards to licensing
Attend monthly department employee meetings whenever possible.
Perform other duties as required
Provides a professional image at all times through appearance and dress

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Must be responsible, reliable, ethical, employee centric, customer centric and radiate a positive and accommodating attitude while interacting with customers and employees.
Excellent written and verbal communication and interpersonal skills
Well organized and detail-oriented
Must be able to identify operational performance, productivity, and efficiency gaps and implement measures to correct.
Ability to multi-task
Must be able to effectively lead and motivate a team.
Proficiency in Microsoft Office applications
Previous Sales experience preferred
Must have a valid driver’s license and be able to operate a vehicle to meet with clients.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to routinely, stand and walk for long periods of time; may be required to sit for long periods of time; use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:

Proven experience as Hotel Manager or relevant role with an emphasis on sales
Must have 3-5 years’ prior experience as a General Manager.
College Education Preferred
Understanding of all hotel management best practices and relevant laws and guidelines
Demonstrable aptitude in decision-making and problem-solving
Reliable with an ability to multi-task and work well under pressure
Outstanding leadership skills and a great attention to detail

EEO Employer

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Refine Your Search

guest services manager jobs in enterprise, al

Hotel General Manager

General Manager

Planet Fitness - Assistant General Manager - Enterprise

Full Time Assistant Store Manager (Store 3506)

General Manager

Team Manager

Store Manager (Store 3506)

GENERAL MANGER ENTERPRISE

Manager in Training

Assistant Manager

Store Manager

Assistant Manager

Shift Manager

Restaurant General Manager

Restaurant Managers

Assistant Manager

Shift Manager

Shift Manager

Hourly Shift Coordinator

Sales Lead

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