Top 216 Customer service/sales representative Jobs in Erie, Pa

Guest Service & Retail Supervisor
Splash Lagoon Indoor Water Park —Erie, PA
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
HP PC Sales Representative
2020 Companies, Inc. —Erie, PA
- $19 an hour
- Part-time
- High school diploma or GED
- Training & development
- Communication skills
- Paid training
- Paid holidays
Quick Apply
7d
Customer Experience Representative
Velocity Network, Inc. —Erie, PA
- Full-time
- Entry level
- Free parking
- Paid holidays
Customer Sales & Service Representative
1115 Applied Industrial Technologies - PA LLC —Erie, PA
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Medical Sales Representative
Paragon 28, Inc. —Erie, PA
- Weekends as needed
- Inventory control
- Mid-level
- Driver's License
Customer Service Representative
ADMAR PA LLC —Erie, PA
- $18 - $22 an hour
- Full-time
- ERP systems
- Mid-level
- Office
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Inside Sales Representative
FRC —Erie, PA
- $60,000 - $150,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Tony Demichele - State Farm Agent —Erie, PA
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Sales Representative - Facility Services
Cintas —Erie, PA
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Profit sharing
- AD&D insurance
Lead Store Associate
Curaleaf —Erie, PA
- $18.50 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Disability insurance
- 401(k)
Quick Apply
Retail Sales Associate
Skechers USA Retail, LLC —Erie, PA
- $15.00 - $15.91 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
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Office Representative
Matt Barczyk Agency - Allstate —Erie, PA
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Dental insurance
- Paid time off
Quick Apply
Parts Counter Sales
New Motors —Erie, PA
- $60,000 - $90,000 a year
- Email
- In person
- Dealership
- Computer literacy
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Sales Representative
Denver Mattress —Erie, PA
- $45,000 - $55,000 a year
- Weekends as needed
- Leadership
- Entry level
- Paid training
- Health insurance
Quick Apply
1d
Sales Representative
Matt Barczyk Agency - Allstate —Erie, PA
- $50,000 - $75,000 a year
- Full-time
- Office
- Organizational skills
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Apartment Leasing - Property Management Assistant
Altair Real Estate Services —Erie, PA
- Full-time
- Mid-level
- Real Estate License
- 2 years
- AD&D insurance
- Paid holidays
Quick Apply
Sales Associate
Boot Barn —Erie, PA
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
Account Development Representative / Inside Sales
Ford Office Technologies —Erie, PA
- Mid-level
- Office
- Business development
- Disability insurance
- Health insurance
CSR/Inside Sales
Leader Graphics —Erie, PA
- $15 - $19 an hour
- Urgently hiring
- Customer service
- Office
- Organizational skills
- Paid time off
Quick Apply
Business Development Representative
C & J Professional Lawn Care Inc —Fairview, PA
- $15 - $65 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- English
- Employee discount
- Flexible schedule
Quick Apply
5d

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Guest Service & Retail Supervisor

Splash Lagoon Indoor Water Park
Erie, PA

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Customer communication
Staff supervision
High school diploma or GED
Guest services

Full Job Description

SUMMARY

The Guest Services and Retail Supervisor has the knowledge of principles and processes for providing guest and personal service. This includes guests’ needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Supervise guest services/ retail staff which includes front desk, parties/activities, surf shop and sales office.

ESSENTIAL DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks:

Must be able to perform the duties of a Front Desk Attendant, Cash Control Attendant, Parties/Activities Attendant and Sales Coordinator.
Supervise daily labor of guest services staff including parties/activities, front desk associates; including making sure that all check lists are complete.
Complete the weekly schedule for guest services staff, ensure the correct amount of people are scheduled to handle the amount of people in the park.
Inspect serving, parties, and activities area to ensure cleanliness and proper set up.
Speak with patrons to ensure satisfaction with food and service as well as respond to complaints.
Maintain contact with kitchen staff, management, guest services, and customers to ensure that party details are handled properly and customers concerns are addressed.
Inform patrons of establishment amenities and features.
Operate POS system.
Assist guest services staff members to increase guest satisfactions whenever necessary, included but not limited to assisting with party check-ins, serving parties, paperwork, balloon requests, front desk and cash control.
Ensure that proper party preparation is taken care of, including but not limited to paperwork, cake pulling, coupons and party set up.
Book Splash birthday parties
Other tasks as assigned including but not limited to; Thank you letters, filing, final count calls, mailing contracts and making packets, returning voice mails.
Must be able to operate a personal computer and related software systems.
Must have a diplomatic demeanor and maintain an unbiased view of guest relations.
Supervises, coordinates, and implements all aspects of Guest Services by performing the following:
Monitor daily operations of guest services staff in the above departments.
Coordinate and implement policies and procedures that are consistent with publicized information.
Communicate policy changes to staff members.
Ensuring all guest services staff follow Splash Lagoon Policies and Procedures;

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and or ability required.

Communication with others to convey information effectively.
Service orientation is top priority by actively looking for ways to help people.
Active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate.
Social Perceptiveness by being aware of others reactions and understanding why they react as they do.
Instructing others on how to accomplish tasks.
Time Management and supervisory skills are extremely important.
Managing ones own time as well as others.
Maintain a high level of professionalism and Aloha Spirit.

ADDITIONAL RESPONSIBILITIES

Maintaining a high level of customer service (Aloha Spirit).
Administrative office work including contracts, receipt of payment, filing and reporting.

EDUCATION and/or EXPERIENCE

Minimum high school diploma or GED equivalent.
1-2 years customer service supervisory experience.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Guest services: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service/sales representative jobs in erie, pa

Guest Service & Retail Supervisor

HP PC Sales Representative

Customer Experience Representative

Customer Sales & Service Representative

Medical Sales Representative

Customer Service Representative

Inside Sales Representative

Customer Service Representative - State Farm Agent Team Member

Sales Representative - Facility Services

Lead Store Associate

Retail Sales Associate

Office Representative

Parts Counter Sales

Sales Representative

Sales Representative

Apartment Leasing - Property Management Assistant

Sales Associate

Account Development Representative / Inside Sales

CSR/Inside Sales

Business Development Representative

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