Top 7 Customer support & client services managers Jobs in Erie, Pa

Office Manager
Lawn Doctor of Erie-Edinboro-Hermitage —Erie, PA
- Full-time
- Microsoft Excel
- Office
- Organizational skills
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Customer Care Manager
Zurn Elkay Water Solutions —Erie, PA
- Full-time
- Inventory management
- 5 years
- Analysis skills
- Health savings account
- AD&D insurance
Director of Remote Services
Erie Federal Credit Union —Erie, PA
- Hybrid work
- 18 years or older
- Basic math
- Office
Quick Apply
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Erie, PA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply

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customer support & client services managers jobs near erie, pa

Office Manager

Lawn Doctor of Erie-Edinboro-Hermitage
Erie, PA

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Job Details

Full-time

Qualifications

Customer records maintenance
Record keeping
Managing customer accounts
Microsoft Excel
Account maintenance
Managing teams in a customer support role
Phone communication
Customer order taking
Managing clients in a customer support role
Sales quoting
Phone canvassing
Organizational skills
Post-sales relationship building
Productivity software
Office management
Telemarketing
Customer interaction during outreach
Communication skills
Sales follow-up
Conducting sales calls
Entry level
Office phone management
Customer data entry

Full Job Description

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager is desirable.

The following is a representative list of duties and responsibilities associated with this position:

Takes inbound call from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manage daily activities of Customer Service Representatives

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.

All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

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customer support & client services managers jobs in erie, pa

Office Manager

Customer Care Manager

Director of Remote Services

Branch Operations Supervisor - Commercial Insurance

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