Top 9 Information systems technician Jobs in Erie, Pa

Student Information System Support Technician (Student Affairs)
Lake Erie College of Osteopathic Medicine —Erie, PA
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Dental insurance
- Opportunities for advancement
Medical Laboratory Technician II
Quest Diagnostics —Erie, PA
- From $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Employee stock purchase plan
- Disability insurance
Quick Apply
Pharmacy Technician, Senior
UPMC —Erie, PA
- $19.39 - $29.69 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Opportunities for advancement
4d
Patient Care Technician, NS (7 South), NURSING STUDENTS PREFERRED
UPMC —Erie, PA
- $18.99 - $28.11 an hour
- CPR Certification
- Nursing
- Hospital
8d
Environmental / GIS Technician I
Moody and Associates, Inc. —Erie, PA
- Extended hours
- Bachelor of Science
- Office
- Assembly
Quick Apply
Lead Patient Care Technician, 8 East
UPMC —Erie, PA
- $19.39 - $29.69 an hour
- Full-time
- CPR Certification
- Vital signs
- Hospital
Patient Care Technician - MICU
UPMC —Erie, PA
- $16.94 - $25.87 an hour
- Full-time
- CPR Certification
- Writing skills
- BLS Certification
Patient Care Technician, 4IU (Medical Respiratory Intermediate Unit)
UPMC —Erie, PA
- $19.19 - $28.18 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification

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Student Information System Support Technician (Student Affairs)

Lake Erie College of Osteopathic Medicine -
Erie, PA

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Opportunities for advancement

Qualifications

Computer operation
Family Educational Rights and Privacy Act (FERPA)
SQL
Customer support
Productivity software
Associate's degree
Customer service problem-solving

Full Job Description

7/13/2026

Erie

1858 West Grandview Boulevard

Erie

United States of America

Information Technology

Full-time

Description

JOB SUMMARY: The Student Information System Support Technician works with the Information Systems Manager/ SIS Coordinator to resolve daily issues and work to improve service to students and staff who use Salesforce, Banner, and The LECOM Experience in all programs at all LECOM campuses.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

Promotes and preserves the mission of LECOM;
Maintains confidentiality, professional appearance, and pleasant demeanor;
Acquires knowledge in the Banner Self-Service user interface – both the base software modules and the customizations used by LECOM Admissions, Registration, Financial Aid, Clinical Education and Accounting. Provides help desk support for all users;
Acquires knowledge in the interaction of The LECOM Experience and use of standard and custom packages. Troubleshoots problems with the creation of course pages and other functions controlled in Banner/Canvas. Creates admission applications and online data collection forms;
Acquires knowledge in the use of SQL to query Banner and Salesforce for reporting and troubleshooting;
Responds to support requests for Banner and Salesforce in a timely manner and keeps end users informed of how and when problems are resolved;
Sets up and troubleshoots Salesforce/Banner automatic mail-merge correspondence;
Creates new reports, maintains and updates existing ones;
Runs weekly data quality reports and corrects inconsistencies;
Provides individual training to new Salesforce users;
Provides support and troubleshooting to medical, pharmacy, dental, masters and doctorate applicants for the Student Self-Service and Banner Admissions pages;
After proficiency in the Admissions module is acquired, begin learning and sharing responsibility in the Registration, Financial Aid, Clinical Education and Accounting modules;
Assists the Information Systems Manger/SIS Coordinator in other duties as assigned;
Contribute and be responsible for overall student success;
Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
Participate in scholarly activity so to enrich and broaden the student learning experience;
Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
Accept other duties needed/assigned for the departmental needs.

EEO/AA/M/F/Vets/Disabled

Minimum Requirements

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Candidate for this position must have an interest in customer support, good troubleshooting skills, some exposure to database management, beginning SQL programming and above average experience in Microsoft Office. Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed:

Good analytical and problem-solving skills.
Must be a self-starter, highly organized and be able to communicate effectively with faculty, staff and students.
Must be able to handle deadline pressures and fluid situations.
Teamwork and the ability to get along with others is an essential function of this job.
Maintain confidentiality of work-related information and materials and comply with Family Educational Rights and Privacy Act (FERPA).
Sit and use a computer for long periods of time.
Manual and physical dexterity needed to operate a computer keyboard and handle paper documents.
Maintain an established work schedule.
Effectively use organizational and planning skills, including, but not limited to, attention to detail and follow-through.
Assess and prioritize multiple tasks, projects, and demands.
Establish and maintain effective working relationships.
Accept work requests from other managers and supervisors in a respectful and cooperative manner; discuss with coworkers and plan a resolution.
Work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations.
Devote full attention and energy to the important work of LECOM in a timely fashion.
Be flexible to accept other duties needed/assigned for the Institution’s needs.

MINIMUM QUALIFICATIONS: Education and experience equivalent to a Minimum Associate’s Degree in Computer Science, Information Systems, Database Systems and/or another related field with one to two (1-2) years’ of workplace experience.

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida.

Each employee contributes directly to LECOM’s growth and success and takes pride in being a member of the LECOM family. Employees embrace the osteopathic principles of compassionate and caring primary health care and serve as professional role models for LECOM students.

We are very excited to welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents. We look forward to your personal contribution to LECOM’s mission of excellence in education, research, clinical care, and community service. You will find that we provide a highly productive and energetic workplace, with unlimited opportunities for personal satisfaction and career advancement. We are confident that you will agree that LECOM is a great place to work!

LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled

Apply Now

Refine Your Search

information systems technician jobs in erie, pa

Student Information System Support Technician (Student Affairs)

Medical Laboratory Technician II

Pharmacy Technician, Senior

Patient Care Technician, NS (7 South), NURSING STUDENTS PREFERRED

Environmental / GIS Technician I

Lead Patient Care Technician, 8 East

Patient Care Technician - MICU

Patient Care Technician, 4IU (Medical Respiratory Intermediate Unit)

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