Top 178 Patient experience manager Jobs in Erie, Pa

Front desk/Billing Receptionist/Office manager
Mobility Ideal Health —Erie, PA
- $17 - $40 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Erie County, PA
- $47,453 - $61,689 a year
- Online Application
- Background check
- High school
- Writing skills
Lead Medical Support Assistant
US Veterans Health Administration —Erie, PA
- $52,732 - $68,553 a year
- Online Application
- Background check
- High school
- Pass drug screening
1d
Scheduling Specialist, Associate
UPMC —Erie, PA
- $18.99 - $28.11 an hour
- High school diploma or GED
- Mentoring
- 1 year
- Work from home
Practice Manager - AHN Primary Care - Erie - FT
Allegheny Health Network —Erie, PA
- Full-time
- Primary Care
- Mid-level
- Bachelor's degree
2d
Perioperative Coordinator, Supply Chain Ops
UPMC —Erie, PA
- $20.00 - $30.55 an hour
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Tuition reimbursement
4d
Administrative Assistant to Provost's Office
Lake Erie College of Osteopathic Medicine —Erie, PA
- $24.04 an hour
- Full-time
- Microsoft Excel
- OSHA
- Computer literacy
- Paid holidays
- Health insurance
Sensitive Patient Exam Curriculum Participant (SPEC Patient) - College of Medicine
Lake Erie College of Osteopathic Medicine —Erie, PA
- $36 an hour
- Per diem
- HIPAA
- English
- High school diploma or GED
Quick Apply
Radiologic Technologist
UPMC | GoHealth Urgent Care —Erie, PA
- $26 - $35 an hour
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Radiologic Technologist
UPMC | GoHealth Urgent Care —Erie, PA
- $26 - $35 an hour
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Licensed Psychology Manager
Centurion Health —Albion, PA
- Part-time
- Background check
- CPR Certification
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply
Licensed Psychology Manager
Centurion Health —Cambridge Springs, PA
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse, LTACH, PCU, MedSurg, ICU
TruForm Staffing Services —Erie, PA
- $63 an hour
- Temporary
- Nursing
- Management
- RN License
- Flexible schedule
Quick Apply
1d
Nurse Practitioner (PRN) - In-Home Health Assessments
Matrix Medical Network —Girard, PA
- $90 - $115 a month
- Weekends as needed
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- 401(k)
Quick Apply
Nurse Practitioner (PRN) - In-Home Health Assessments
Matrix Medical Network —Cambridge Springs, PA
- $90 - $115 a month
- Weekends as needed
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- 401(k)
Quick Apply
Medical Assistant
LECOM Parkside Regency at South Shore —Erie, PA
- Full-time
- CPR Certification
- Vital signs
- Bachelor of Science
- Free parking
- Paid training
Quick Apply
Case Manager / PRN ( RN / RT / SW / LPN )
Select Specialty Hospital - Erie —Erie, PA
- Part-time
- Master of Social Work
- RN License
- Inpatient
- Employee assistance program
- Opportunities for advancement
Quick Apply
Medical Billing Specialist
LECOM Medical Center and Behavioral Health Pavilion —Erie, PA
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Social Worker / MSW
Visiting Nurse Association —Erie, PA
- Full-time
- Master of Social Work
- Bachelor of Science
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
4d
Medical Insurance Biller
LECOM Institute for Successful Living —Erie County, PA
- Extended hours
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Dental insurance
Quick Apply

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patient experience manager jobs near erie, pa

Front desk/Billing Receptionist/Office manager

Mobility Ideal Health
Erie, PA

Quick Apply

Job Details

$17 - $40 an hour

Qualifications

Microsoft Outlook
Electronic health records (EHR) management
Administrative experience
High school diploma or GED
Clinical confidentiality policies

Full Job Description

We are looking for a versatile and detail-oriented individual to join our team as a Medical Receptionist, Front Desk Coordinator, Office Manager, and Billing Specialist. In this role, you will play a crucial part in managing various aspects of our medical office, including front desk operations, office management, and medical billing. Your ability to multitask, communicate effectively, and prioritize tasks will contribute significantly to our team's success in providing excellent patient care.

Responsibilities:

Front Desk and Patient Care:
Welcome patients and visitors with a friendly and professional demeanor.
Check-in patients, verify insurance information, and update patient records accurately.
Schedule appointments and manage appointment calendars for healthcare providers.
Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel.
Coordinate patient referrals and medical records requests as needed.
Maintain a clean and organized front desk area and waiting room for a positive patient experience.
Office Management:
Oversee day-to-day office operations and ensure smooth workflow.
Manage office supplies, equipment maintenance, and vendor relationships.
Train and supervise administrative staff members to ensure efficient front desk operations.
Coordinate staff schedules and manage time-off requests.
Assist with administrative tasks such as filing, data entry, and correspondence.
Billing and Financial Management:
Process patient billing statements, claims, and payments accurately and efficiently.
Verify insurance coverage, submit claims, and follow up on outstanding accounts receivable.
Address billing inquiries from patients, insurance companies, and third-party payers.
Monitor billing reports, identify billing errors, and reconcile discrepancies.
Ensure compliance with billing regulations, including HIPAA and insurance guidelines.
Patient Relations and Communication:
Handle patient inquiries, concerns, and complaints professionally and promptly.
Maintain patient confidentiality and privacy in accordance with HIPAA regulations.
Communicate effectively with healthcare providers, staff members, and external stakeholders.
Reporting and Documentation:
Prepare and maintain reports related to front desk activities, office management, and billing.
Update and maintain electronic health records (EHR) and patient databases accurately.
Assist with documenting office policies, procedures, and training materials.

Qualifications:

High school diploma or equivalent; associate or bachelor's degree preferred.
Proven experience in medical reception, front desk coordination, office management, and medical billing.
Strong knowledge of medical terminology, insurance billing procedures, and electronic health records (EHR) systems.
Proficient in computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and billing software.
Excellent communication, interpersonal, and customer service skills.
Detail-oriented with strong organizational and multitasking abilities.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Knowledge of HIPAA regulations and patient privacy laws.
Experience in supervising or training staff members is a plus.
Flexibility to work occasional evenings or weekends as needed.

If you are looking for a challenging and rewarding opportunity to contribute to a healthcare team dedicated to patient care excellence, we invite you to apply for this position. We offer competitive compensation, benefits, and opportunities for professional development. Join us in making a difference in the lives of our patients and community. Apply today!

Quick Apply

Refine Your Search

patient experience manager jobs in erie, pa

Front desk/Billing Receptionist/Office manager

Medical Support Assistant (Advanced)

Lead Medical Support Assistant

Scheduling Specialist, Associate

Practice Manager - AHN Primary Care - Erie - FT

Perioperative Coordinator, Supply Chain Ops

Administrative Assistant to Provost's Office

Sensitive Patient Exam Curriculum Participant (SPEC Patient) - College of Medicine

Radiologic Technologist

Radiologic Technologist

Licensed Psychology Manager

Licensed Psychology Manager

Registered Nurse, LTACH, PCU, MedSurg, ICU

Nurse Practitioner (PRN) - In-Home Health Assessments

Nurse Practitioner (PRN) - In-Home Health Assessments

Medical Assistant

Case Manager / PRN ( RN / RT / SW / LPN )

Medical Billing Specialist

Social Worker / MSW

Medical Insurance Biller

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