Top 8 Patient representative Jobs in Erie, Pa

Patient Services Representative - Vascular Surgery
UPMC —Erie, PA
- $18.79 - $28.03 an hour
- Full-time
- Surgery
- HIPAA
- Mid-level
Patient Access Coordinator II - Neurosurgery - Erie - FT
Allegheny Health Network —Erie, PA
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
9d
Customer Service Representative - Erie, Pa
Blackburn's Physicians Pharmacy, Inc. —Erie, PA
- Full-time
- Anatomy knowledge
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Dental Office Patient Reception (full time)
Lake Erie College of Osteopathic Medicine —Erie, PA
- Full-time
- Bilingual
- Dental office
- Computer literacy
- Opportunities for advancement
Practice Assistant - Check In/Check Out
UWH of Pennsylvania —Erie, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
Quick Apply
Front Desk Receptionist
Orthopaedic Solutions LLC. —Erie, PA
- From $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
5d
Receptionist - State Farm Agent Team Member
Brandon Fresch - State Farm Agent —McKean, PA
- Full-time
- Office
- Organizational skills
- Computer skills
- Dental insurance
- Paid time off
Quick Apply

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Patient Access Coordinator II - Neurosurgery - Erie - FT
Allegheny Health Network —Erie, PA
Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system.
9d

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patient representative jobs near erie, pa

Patient Services Representative - Vascular Surgery

UPMC -
Erie, PA

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Job Details

Full-time
$18.79 - $28.03 an hour

Qualifications

High school diploma or GED

Full Job Description

Patient Services Representative – Vascular Surgery
UPMC Hamot | Full-Time | Monday–Friday, 8:00 AM – 4:30 PM

UPMC Hamot is seeking a dedicated Patient Services Representative (PSR) to join our Vascular Surgery team. This position plays a vital role in delivering an exceptional patient experience while supporting the daily operations of a fast-paced specialty practice. Prior Epic experience is highly preferred.

The Patient Services Representative serves as the first point of contact for patients and families, providing excellent customer service and ensuring a seamless experience throughout the continuum of care. Responsibilities include patient registration, scheduling, insurance verification, collection of copayments, updating demographic and insurance information, and promoting the use of innovative patient-facing technologies and resources.

In the Vascular Surgery office, the PSR plays a critical role in coordinating follow-up appointments, diagnostic testing, and procedural scheduling to ensure timely and accurate patient care. This position is responsible for maintaining registration accuracy, supporting efficient patient flow, and helping providers deliver high-quality care.

Why Join Our Team?

Monday–Friday schedule with no weekends
Supportive and collaborative team environment
Excellent workplace culture focused on patient-centered care
Frequent educational and professional development opportunities
Exposure to innovative technologies and equipment used in cardiovascular surgery, wound care, and vein procedures
Opportunity to work closely with providers and clinical staff in a specialized surgical practice

Responsibilities:

Provide a warm greeting for all patients
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
Collect copayments and any other applicable patient payments at the point of service
Confirm and/or update patient registration information at checkout
Schedule follow-up appointments within the practice at checkout
Schedule or connect patient to resources to schedule for ancillary services at checkout
Help patients navigate the healthcare system by providing clear and understandable instructions.
Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Register patients in Biometrics (fingerprint recognition) program and explain benefits
Promote MyUPMC patient portal and assist patients in registration when applicable
Assist patients in education of financial responsibility and connect them to advocacy resources as needed
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
Appropriately distribute / triage phone calls to other areas and / or clinical providers
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.

Completion of high school graduate or equivalent is required.
Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.
Knowledge of medical terminology is preferred.
Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting
Act 33
Act 34
Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Refine Your Search

patient representative jobs in erie, pa

Patient Services Representative - Vascular Surgery

Patient Access Coordinator II - Neurosurgery - Erie - FT

Customer Service Representative - Erie, Pa

Dental Office Patient Reception (full time)

Practice Assistant - Check In/Check Out

Front Desk Receptionist

Receptionist - State Farm Agent Team Member

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