Top 231 Primary service manager Jobs in Erie, Pa

Customer Logistics Manager (Food Manufacturing)
Maple Donuts, LLC —Erie, PA
- $100,000 - $125,000 a year
- Extended hours
- Oracle
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
(USA) Personal Shopper Lead - Sam's
Sam's Club —Erie, PA
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
4d
Experienced Jewelry Sales Floor Manager
Dahlkemper's Jewelry Connection —Erie, PA
- $65,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Relocation assistance
- Health insurance
Quick Apply
6d
Lead Transmission Line Engineer
Leidos —Erie, PA
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Nurse Practitioner (PRN) - In-Home Health Assessments
Matrix Medical Network —Girard, PA
- $90 - $115 a month
- Weekends as needed
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- 401(k)
Quick Apply
Nurse Practitioner (PRN) - In-Home Health Assessments
Matrix Medical Network —Cambridge Springs, PA
- $90 - $115 a month
- Weekends as needed
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- 401(k)
Quick Apply
Team Leader
Family Farm and Home —Erie, PA
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Clinical Manager - Physician Assistant or Nurse Practitioner
Concentra —Erie, PA
- Full-time
- Nursing
- Certified Nurse Practitioner
- Clinic
- Paid holidays
- Disability insurance
Medical Insurance Biller
LECOM Institute for Successful Living —Erie County, PA
- Extended hours
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Dental insurance
Quick Apply
Client Services Manager
Expivia Interaction Marketing Group Inc. —Erie, PA
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
4d
Merchandise and Stocking Associate
Sam's Club —Erie, PA
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
External Communications Manager I
ModivCare Solutions, LLC —Erie, PA
- $80,400 - $90,000 a year
- Full-time
- 7 years
- Mid-level
- Office
- Paid parental leave
- AD&D insurance
Quick Apply
Practice Manager - AHN Primary Care - Erie - FT
Allegheny Health Network —Erie, PA
- Full-time
- Primary Care
- Mid-level
- Bachelor's degree
3d
Branch Manager
ADMAR PA LLC —Erie, PA
- Full-time
- Construction site
- Mid-level
- Office
Quick Apply
Rental Manager
ADMAR PA LLC —Erie, PA
- $70,000 - $80,000 a year
- Full-time
- Writing skills
- Basic math
- Mid-level
Quick Apply
Admissions Representative
Lake Erie College of Osteopathic Medicine —Erie, PA
- Full-time
- School experience
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Manager, Office of Clinical Education
Lake Erie College of Osteopathic Medicine —Erie, PA
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Opportunities for advancement
HR Business Partner II
Zurn Elkay Water Solutions —Erie, PA
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health savings account
- AD&D insurance
(USA) Club Enablement Lead
Sam's Club —Erie, PA
- $21 - $29 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
10d
COE Case Manager
Pyramid Healthcare —Erie, PA
- Full-time
- Nursing
- Addiction Medicine
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply

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primary service manager jobs near erie, pa

Customer Logistics Manager (Food Manufacturing)

Maple Donuts, LLC -
Erie, PA

Quick Apply

Job Details

$100,000 - $125,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer returns handling
Managing teams in a customer support role
Team leadership
Supervising experience
Conflict management

Full Job Description

Job Title: Customer Logistics Manager (Food Manufacturing)

Job Summary

The Customer Logistics Manager is responsible for overseeing all customer service operations within a food manufacturing environment, ensuring exceptional service delivery to customers, distributors, and retail partners. This role focuses on managing order fulfillment, resolving customer issues, and coordinating cross-functional communication between sales, production, logistics, and quality assurance to meet customer expectations and regulatory standards.

Key Responsibilities

Lead and manage the customer service team to ensure high levels of customer satisfaction
Oversee order processing, including order entry, tracking, fulfillment, and invoicing
Serve as the primary point of escalation for customer inquiries, complaints, and service issues
Coordinate with production, supply planning, quality assurance, and logistics teams to ensure timely and accurate order delivery
Maintain strong relationships with key customers, distributors, and retail partners
Monitor and improve customer service metrics such as order accuracy, response time, and on-time delivery
Ensure compliance with food safety regulations, labeling requirements, and customer-specific standards
Analyze customer feedback and service data to identify trends and implement improvements
Develop and implement customer service policies, procedures, and training programs
Support sales and supply chain teams with forecasts, product availability, and customer requirements
Manage returns, credits, and product recalls in collaboration with quality and regulatory teams

Qualifications & Skills

Bachelor’s degree in business administration, supply chain management, or a related field
5+ years of customer service experience, preferably in food manufacturing or consumer packaged goods (CPG)
2+ years of supervisory or team leadership experience
Strong knowledge of order management systems and ERP software (e.g., SAP, Oracle)
Excellent communication, leadership, and interpersonal skills
Strong problem-solving and conflict resolution abilities
Ability to work in a fast-paced, deadline-driven environment
High level of organization and attention to detail

Preferred Qualifications

Experience with food safety standards (e.g., FDA, USDA, HACCP, GFSI)
Familiarity with EDI (Electronic Data Interchange) systems
Experience managing large retail or distribution accounts
Data analysis and reporting skills (Excel, Power BI, or similar tools)

Work Environment

Office-based within a manufacturing or production facility setting
Regular interaction with production, warehouse, and quality teams
May require occasional extended hours to address urgent customer or production issues

Key Performance Indicators (KPIs)

Customer satisfaction scores (CSAT)
On-time and in-full (OTIF) delivery rates
Order accuracy and fulfillment efficiency
Response and resolution times for customer inquiries and complaints

Benefits

Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options (401k)
Performance-based bonuses
Career development and advancement opportunities

Quick Apply

Refine Your Search

primary service manager jobs in erie, pa

Customer Logistics Manager (Food Manufacturing)

(USA) Personal Shopper Lead - Sam's

Experienced Jewelry Sales Floor Manager

Lead Transmission Line Engineer

Nurse Practitioner (PRN) - In-Home Health Assessments

Nurse Practitioner (PRN) - In-Home Health Assessments

Team Leader

Clinical Manager - Physician Assistant or Nurse Practitioner

Medical Insurance Biller

Client Services Manager

Merchandise and Stocking Associate

External Communications Manager I

Practice Manager - AHN Primary Care - Erie - FT

Branch Manager

Rental Manager

Admissions Representative

Manager, Office of Clinical Education

HR Business Partner II

(USA) Club Enablement Lead

COE Case Manager

I want to receive the latest job alert for primary service manager in erie, pa

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