Top 15 Director of operations Jobs in Erie Pa

Director of Growth & Operations
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director of operations jobs near erie pa

Director of Growth & Operations

Ideal Home Health Agency
Erie, PA

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Job Details

Full-time

Benefits

Profit sharing

Qualifications

Customer communication
Presentations for conferences or internal meetings
Employee relationship building
Driver's License
Decision making

Full Job Description

Job Title: Director of Growth & Operations – Erie Branch

Location: Erie, Pennsylvania
Company: Ideal Home Health Agency
Employment Type: Full-Time
Reports To: Executive Leadership Team
Compensation: Competitive Salary + Profit Sharing

Position Summary
Ideal Home Health Agency is seeking an ambitious, entrepreneurial, and results-driven Director of Growth & Operations to lead the growth and success of our Erie branch.
This is a unique opportunity for a motivated leader to build and expand a home health agency location with significant growth potential. The Director of Growth & Operations will be responsible for increasing client census, developing referral relationships, recruiting and retaining caregivers, overseeing daily operations, ensuring regulatory compliance, and driving branch profitability.
The ideal candidate will possess a strong healthcare, business development, or management background and be excited by the opportunity to directly influence the growth and success of the Erie market. This position includes a profit-sharing component, allowing the successful candidate to share in the branch's financial success.
Primary Duties & Responsibilities
1. Business Development & Growth

Referral Development
Develop and maintain relationships with physicians, hospitals, discharge planners, case managers, social workers, schools, rehabilitation facilities, and community organizations.
Conduct outreach activities to increase agency visibility throughout the Erie market.
Attend networking events, healthcare meetings, and community functions.
Identify and pursue new referral opportunities.
Client Census Growth
Develop and implement branch growth strategies.
Work collaboratively with Intake, Nursing, and Administrative teams to convert referrals into admissions.
Monitor referral sources and admission trends.
Establish and achieve branch census growth goals.
Market Expansion
Identify underserved populations and growth opportunities.
Analyze local market conditions and competitor activities.
Recommend strategies to expand services and market share.

2. Operations Management

Branch Oversight
Oversee day-to-day operations of the Erie office.
Ensure smooth coordination between clinical, administrative, scheduling, recruiting, and billing functions.
Maintain a positive, professional, and productive office environment.
Compliance & Quality Assurance
Ensure compliance with all federal, state, payer, and agency requirements.
Assist with preparation for audits, surveys, and regulatory reviews.
Monitor branch performance indicators and quality metrics.
Ensure timely completion of required documentation and reporting.
Performance Monitoring
Review branch productivity, staffing levels, census trends, and operational efficiency.
Develop corrective action plans when necessary.
Present branch performance reports to executive leadership.

3. Recruitment & Staffing

Caregiver Recruitment
Develop recruiting strategies to attract qualified caregivers.
Participate in interviewing and selection processes.
Build relationships with community organizations, schools, and workforce development programs.
Employee Retention
Promote employee engagement and positive workplace culture.
Support employee onboarding and orientation activities.
Assist with employee recognition and retention initiatives.
Staffing Coordination
Collaborate with Scheduling and HR departments to ensure adequate staffing levels.
Monitor workforce needs based on branch growth.

4. Community Outreach & Relationship Management

Community Engagement
Serve as the primary representative of Ideal Home Health Agency in the Erie market.
Develop relationships with community leaders and healthcare stakeholders.
Promote agency services throughout the region.
Customer Service
Address client and referral source concerns promptly and professionally.
Promote exceptional customer service for clients, families, and referral partners.

5. Financial Performance & Profitability

Financial Management
Monitor branch revenue, expenses, and profitability.
Assist with budgeting and financial planning activities.
Identify opportunities to improve operational efficiency and financial performance.
Profit Sharing Performance
Participate in branch profit-sharing incentives based on established performance goals.
Contribute directly to branch revenue growth and profitability initiatives.

Qualifications
Required

Bachelor’s degree in healthcare administration, Business Administration, Marketing, Management, or related field preferred.
Minimum of three (2) years of experience in healthcare, home health, business development, operations management, or related field.
Strong leadership and relationship-building skills.
Excellent communication and presentation abilities.
Valid driver's license and reliable transportation.

Preferred

Experience in home health, healthcare sales, healthcare operations, or community-based services.
Existing relationships within the Erie healthcare market.
Experience in managing staff and operational performance.
Knowledge of Medicaid-funded home health services.
Knowledge, Skills & Abilities
Strong business development and networking skills.
Ability to work independently and drive results.
Excellent organizational and time management abilities.
Strong problem-solving and decision-making skills.
Ability to analyze operational and financial data.
Proficiency with Microsoft Office, Google Workspace, and healthcare software platforms.
Ability to lead teams and foster a positive workplace culture.

Physical Requirements

Ability to travel throughout the Erie service area.
Ability to attend meetings, community events, and referral visits.
Ability to sit, stand, walk, and operate standard office equipment.

Why Join Ideal Home Health Agency?

Competitive salary.
Profit-sharing opportunity.
Significant growth potential.
Opportunity to build and lead a growing branch.
Supportive leadership team.
Meaningful work serving clients and families in the community.
Opportunity to make a direct impact on the success of the Erie market.

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Refine Your Search

director of operations jobs in erie pa

Director of Growth & Operations

Director, Transplant Center - Kidney Transplant Operation

Director ZEBS Commercial & Operations

Director, Foundry Operations

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