Department
Drug & Alcohol
Location
Erie County Office of Drug & Alcohol Abuse
Status
Full Time
Starting Pay Rate
$25.78 Hourly
Hours Per Week
37.5
Exemption Status
Exempt
Posting Date
08/21/2026
Closing Date
09/07/2026
Pay Grade
NB16
Bargaining Unit
NON-BARGAINING
Posting Number
5842
Posting Notice: Erie County offers a generous fringe benefit package including low-cost medical, dental, and vision; fourteen paid holidays; up to eleven combined personal and vacation days in the first year of employment.
Definition of Class
The D&A Program Director reports directly to the Director of the Office of Drug and Alcohol Abuse, and in the Director’s absence, is responsible for the operation of the D&A Office. The Program Director will have the following leadership duties:
Duties & Responsibilities
General practice and Agency management:
- Serves as the principle program assistant to the Director and will be responsible for work in one or more of the following areas:
- Develops relationship with the community at large for program coordination and development insights, including but not limited to County residents and professional stakeholders.
- Monitors and evaluates quality of prevention, intervention, treatment and service delivery systems.
- Assures quality improvement measures are taken to improve system deficiencies.
- Tracks, reviews and analyzes client admissions, units of service and other caseload data submitted by service providers to make data informed recommendations and decisions.
- Assesses overall service providers’ performance against agreed upon goals and objectives under contract agreements with SCA and reports results to the Director.
- Provides technical assistance to service providers as needed.
- Conducts needs assessments; develops and writes plans, reports and grant applications as indicated by the Director.
- Identify, develop and implement single or ongoing training initiatives that are needed.
- Participate in managed care meetings specifically including quality improvement, and fraud, waste and abuse meetings.
- Assist the Director in representing the SCA at professional and public functions.
- Maintains working relationships with system partners, including the contracted behavioral health managed care organization.
- Responsible for oversite of the SCA’s prevention activities, to include ensuring the following activities are completed in collaboration with the Prevention Program Specialist.
- Ensure delivery of all service requirements according to the DDAP Prevention Manual.
- Conduct biannual prevention needs risk assessment for Erie County.
- Responsible for the completion of Erie County’s 5-year Prevention Plan.
- Monitor and assure quality of all prevention activities with contracted prevention providers.
- Submit quarterly and annual reports as required by DDAP.
- Conduct technical assistance with all prevention providers.
Personnel and staff development:
- Supervises day-to-day operations of the case management units including the following tasks:
- Directly supervises, coordinates and approves work assignments of program Case Management Supervisors, Program Specialists, and Fiscal Tech.
- Continually evaluate performance of case management staff and prepare annual evaluation reports;
- Assures quality of level of care assessments;
- Assures quality of intensive case management services;
- Assures supervision skill development in delivering quality level of care assessments;
- Reviews and address complaints and/or grievances received;
- Facilitates administrative meetings to review status of annual goals and objectives;
- Conducts and attends case management staff meetings;
- Interviews with Supervisors for vacant positions and selects candidate to recommend for hire;
- Establish policies and procedures in compliance with applicable Federal, State and local regulations;
- Assure case management practices are in compliance with all regulations, bulletins and mandates, and that sound supervision is being provided on a regular basis to case management staff by their Supervisors;
- Develop and implement operational procedures;
- Ensure that Case Managers and contracted providers are using PA WITS appropriately;
- Communicates any regulatory, department or training updates to the case management staff;
- Oversees relationships with contracted providers and referral sources;
- Communicates regularly with the Office casework staff, to include regulatory and Office updates and trainings via staff meetings for the entire direct service staff;
- Develops and implements an in-service training plan for Office staff;
- Interviews and makes hiring recommendations for Office Casework Supervisors when appropriate;
- Assures actions are taken to support or correct staff performance issues, including
Minimum Requirements
Minimum of a Master's Degree in Medicine, Chemical Dependency, Psychology, Social Work Counseling, Nursing (with a Specialty in Nursing or Health Administration, Counseling Education or Clinical Specialty), or other Behavioral Sciences, Public or Business Administration with a Minimum of 2 years of Supervisory Experience in Direct Service in a Human Service Agency or a Minimum of a Bachelor's Degree in Chemical Dependency, Psychology, Social Work Counseling, Nursing (with a Specialty in Nursing or Health Administration, Counseling Education or Clinical Specialty), or other Behavioral Sciences, Public or Business Administration and a Minimum of 4 years of Experience Providing Direct Service in a Human Service Agency including a Minimum of 2 years Supervisory Experience or a Minimum of an Associate's Degree in Chemical Dependency, Psychology, Social Work Counseling, Nursing (with a Specialty in Nursing or Health Administration, Counseling Education or Clinical Specialty), or other Behavioral Sciences, Public or Business Administration and a Minimum of 6 years Experience Providing Direct Service in a Human Service Agency including a Minimum of 2 years Supervisory Experience
Supervision Received
Individual supervision by D&A Director on an ongoing basis and as needed.
Conditions Of Employment
