Top 168 Director of front Jobs in Escondido, Ca

Director of Front Office
Hyatt Vacation Club at The Welk —Escondido, CA
- $102,000 - $110,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Driving
- Relocation assistance
4d
Adjunct Surgical Technology Theory / Lab Instructor
North-West College —San Diego, CA
- $32.00 - $39.90 an hour
- Part-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Dental insurance
- Vision insurance
Quick Apply
Production Planner
Flotron, Inc. —Vista, CA
- $30 - $37 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
9d
General Manager
Barry's —Carlsbad, CA
- $80,000 - $85,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Mentoring
Quick Apply
Senior Sales Manager - Audio Visual, Event Technology
Pinnacle Live —Carlsbad, CA
- $75,168 - $93,000 a year
- Writing skills
- Bachelor's degree
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
Physical Therapist - Clinic Director
Spine & Sport Physical Therapy —Encinitas, CA
- $95,000 - $130,000 a year
- Full-time
- CPR Certification
- Doctoral degree
- BLS Certification
- Loan repayment program
- Health insurance
Quick Apply
Director of Dining Operations
UC San Diego —San Diego, CA
- $53.30 - $101.10 an hour
- Monday to Friday
- Background check
- Residential
- University
- Retirement plan
8d
Swim Instructor
Lawrence Family Jewish Community Center —La Jolla, CA
- $40 an hour
- Part-time
- Background check
- CPR Certification
- Writing skills
- Employee assistance program
Quick Apply
Membership Clerk
Boys & Girls Club Of San Marcos —San Marcos, CA
- $19 an hour
- Part-time
- Background check
- 18 years or older
- Spanish
1d
Associate Director of Construction & Maintenance - San Diego Zoo Safari Park
San Diego Zoo —Escondido, CA
- $130,421 - $146,724 a year
- Email
- Carpentry
- Hospitality
- Research
- Free parking
- Wellness program
4d
Intake Academic Advisor, Office of Academic Advising (2 Positions)
California State University —San Marcos, CA
- Multiple hires
- Background check
- Mid-level
- University
- Paid holidays
- Health insurance
Assistant Director of Food & Beverage
Rancho Santa Fe Association —Rancho Santa Fe, CA
- $115,000 - $125,000 a year
- Background check
- Pass drug screening
- Mid-level
Quick Apply
GUCCI Store Director - San Diego
Gucci —San Diego, CA
- $130,000 - $140,000 a year
- Weekends as needed
- Hospitality
- 7 years
- Microsoft Excel
- Health insurance
- Dental insurance
Regional Manager of Operations
Snooze Restaurant Support Center —San Diego, CA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Travel reimbursement
- Paid holidays
Quick Apply
REGIONAL MARINE CORPS TOTAL FITNESS INTEGRATOR / NF5
Marine Corps Community Services —Oceanside, CA
- $143,700 - $153,700 a year
- Full-time
- 18 years or older
- 5 years
- Military
10d
Senior Administrative Assistant
City of Poway, CA —Poway, CA
- $67,431.73 - $81,963.65 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Disability insurance
8d
Membership Clerk
Boys & Girls Clubs of Greater San Diego —Escondido, CA
- $21 an hour
- Full-time
- Background check
- 18 years or older
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Human Resources Operations Specialist (Temp)
Neighborhood Healthcare —Escondido, CA
- $27.21 - $38.09 an hour
- Temporary
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
8d
Assistant Director of Administration-Preschool & Infant Center
Children's Paradise Inc —Escondido, CA
- $25 - $30 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Preschool
- Paid holidays
- Health insurance
Quick Apply
HEAD OF HOTELS (HOTEL GENERAL MANAGER)
Merlin Entertainments —Carlsbad, CA
- $100,000 - $125,000 a year
- Full-time
- Mentoring
- Business Administration
- Senior level
- Health insurance
- Dental insurance

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director of front jobs near escondido, ca

Director of Front Office

Hyatt Vacation Club at The Welk -
Escondido, CA

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Job Details

Full-time
$102,000 - $110,000 a year
4 days ago

Benefits

Relocation assistance

Qualifications

Driving

Full Job Description

Pay Range: $102,000-$110,000 + Bonus Eligible

This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

Relocation Assistance is Available.

Driving is required for this position; screening will be required.

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures recognition of employees is taking place across areas of responsibility.
Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

Ensures compliance with all Front Office policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations.
Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
Strives to improve service performance.
Empowers employees to provide excellent customer service.
Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Responds to and handles guest problems and complaints.
Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Establishes challenging, realistic and obtainable goals to guide operation and performance.
Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures employees are treated fairly and equitably.
Manages employee progressive discipline procedures for Front Office Staff.
Administers the performance appraisal process for direct report managers.
Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

#LI-CW1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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Refine Your Search

director of front jobs in escondido, ca

Director of Front Office

Adjunct Surgical Technology Theory / Lab Instructor

Production Planner

General Manager

Senior Sales Manager - Audio Visual, Event Technology

Physical Therapist - Clinic Director

Director of Dining Operations

Swim Instructor

Membership Clerk

Associate Director of Construction & Maintenance - San Diego Zoo Safari Park

Intake Academic Advisor, Office of Academic Advising (2 Positions)

Assistant Director of Food & Beverage

GUCCI Store Director - San Diego

Regional Manager of Operations

REGIONAL MARINE CORPS TOTAL FITNESS INTEGRATOR / NF5

Senior Administrative Assistant

Membership Clerk

Human Resources Operations Specialist (Temp)

Assistant Director of Administration-Preschool & Infant Center

HEAD OF HOTELS (HOTEL GENERAL MANAGER)

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