Top 185 Front desk agent Jobs in Escondido, Ca

Spa Concierge
Rancho Valencia Resort & Spa —Rancho Santa Fe, CA
- $22 an hour
- Part-time
- Writing skills
- Merchandising
- English
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Front Desk Agent
Hyatt Vacation Club at The Welk —Escondido, CA
- $21.25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
Front Desk Sales Associate
European Wax Center —Escondido, CA
- $16.89 - $17.50 an hour
- Part-time
- Sales
- High school diploma or GED
- In-person
- Paid training
- Health insurance
Quick Apply
Front Desk Agent | Full Time
Omni Hotels & Resorts —Carlsbad, CA
- $26.75 an hour
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
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Front Desk Agent | Part Time
Omni Hotels & Resorts —Carlsbad, CA
- $26.75 an hour
- Part-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
Front Desk Agent/Concierge
The Inn at Rancho Santa Fe —Rancho Santa Fe, CA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Free parking
- AD&D insurance
Quick Apply
10d
Front Desk & Patient Engagement Coordinator
BFF Medical Wellness Clinic —San Marcos, CA
- $21 - $26 an hour
- Clinic
- Entry level
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Chiropractic Assistant / Front Desk
Corrective Spinal Care of California —Escondido, CA
- $20 - $24 an hour
- Part-time
- In person
- Private practice
- No experience needed
- In-person
- Health insurance
- Paid time off
Quick Apply
2d
Front Desk Agent
Courtyard San Diego Rancho Bernardo —San Diego, CA
- $18 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent
RAR Hotel Management Inc —San Marcos, CA
- $19.41 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
Quick Apply
Front Desk Receptionist
Legendary Dogs (Dogtopia) —San Marcos, CA
- $16.50 an hour
- Part-time
- Cash register
- Organizational skills
- Entry level
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Front Desk Associate
Floaties Swim School —Poway, CA
- $17.00 - $18.50 an hour
- Part-time
- Background check
- 18 years or older
- Experience working with children
- Paid time off
- Employee discount
Lead Front Desk Associate
Massage Envy —Escondido, CA
- $18 - $20 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
Quick Apply
Front Desk Receptionist
Santa Fe Post Acute —Vista, CA
- $19 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Agent
Estancia La Jolla, A Noble House Hotel —La Jolla, CA
- $24.16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer skills
- Ability to stand for extended periods
- Health insurance
- Paid time off
5d
Hotel Front Desk Supervisor
The Westin/Sheraton Carlsbad Resort & Spa —Carlsbad, CA
- $24 - $26 an hour
- Full-time
- OSHA
- Computer literacy
- Writing skills
Quick Apply
Front Desk Sales Associate
Massage Envy Spa —Oceanside, CA
- $16.50 - $18.00 an hour
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Front Office Dental Hygiene Coordinator
Classic Dental Smiles —Rancho Bernardo, CA
- $28 - $32 an hour
- Full-time
- Private practice
- Hospitality
- Dental office
- Dental insurance
- 401(k)
Quick Apply
Dental Front Office (Oral Surgery) Patient Coordinator
Gold Oral Surgery —Carlsbad, CA
- From $29 an hour
- Part-time
- Bilingual
- Background check
- Private practice
- Health insurance
- 401(k)
Quick Apply
Dental Front Desk/Billing
Sprouting Smiles —San Diego, CA
- $18 - $28 an hour
- Full-time
- Dental office
- Customer service
- English
- Dental insurance
- Paid time off
Quick Apply

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Spa Concierge

Rancho Valencia Resort & Spa -
Rancho Santa Fe, CA

Quick Apply

Job Details

Part-time
$22 an hour

Qualifications

Retail sales transactions
Communication with suppliers
Financial transaction processing
Spreadsheets
Writing skills
Word embeddings
Processing cash transactions
Employee relationship building
English
High school diploma or GED
Math
Vendor communication
Productivity software

Full Job Description

Description:

Position Title: Spa Concierge

Location: Rancho Santa Fe

Department: Spa

FLSA Status: Non-Exempt

Reports To: Assistant Spa Manager, Spa Director

Revised Date: October 2019

SUMMARY

The Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.

ESSENTIAL FUNCTIONS

Schedules spa services using Spa Soft booking software and follows all procedures as outlined in the Spa Concierge training manual.
Explain and promote all spa and fitness facilities, services and activities in a positive manner
Follow all resort procedures as dictated by Rancho Valencia Spa and Rancho Valencia Resort and Spa.
Detect and prevent any problems with spa scheduling. Review following day’s appointment schedule.
Confirm spa services for following business day with confirmation calls and/or email confirmations.
Consistently check and follow up with email inquiries on Spa Reservations email
Complete online, phone, or walk-in retail purchase orders via UPS or Fed Ex.
Must be able to demonstrate initiative and make decisions in the best interest of our guests and overall operation
Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times
Proactively working to increase revenues and booking Spa potentials by increasing room utilization and shift coverage to maximize revenues per room
Daily walk-through of the spa to ensure a clean, organized, safe, and well-maintained facility, paying special attention to cleanliness, service delivery, and member interaction
Reconcile treatments, billing discrepancies, gift card inquires and purchases accurately and timely which occur during shift
Follow-up with Director of the Spa and/or the Spa Manager on all comments, concerns and suggestions made by Rancho Valencia guests, members and staff members.
Able to address complaints and resolve guest problems in the absence of the Director of the Spa and/or the Spa Manager.
Supports all aspects of retail including guest assistance, product education, suggestive up-selling, monthly inventory, receiving, pricing and display of merchandise as needed.
Continually strives to improve the procedures at the spa reception desk.
Maintains helpful, cooperative relationships with co-workers.
Maintains standards of excellence in a professional image and service.
Monitors all front desk supplies and equipment and advises appropriate personnel if stock is low.
Attend all spa meetings and training sessions as scheduled
Able to work holidays, weekends, mornings and evenings as needed.
Actively participates in safety programs and abides by all injury reporting and safety behavior requirements.
Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives
Performs other duties as directed, developed or assigned

Requirements:

QUALIFICATIONS

One to two years experience in a customer service-related field.
High School Diploma or GED equivalent
Intermediate level skills with Microsoft Office including Word and Excel.
Excellent eye for detail, ability to multi-task and work in a fast-paced environment.
Experience in retail preferred
Able to work holidays, weekends, mornings and evenings as needed.
Ability to communicate in English with vendors, guests and staff to their understanding

Essential:

Maintain a professional appearance & demeanor
Ability to maintain discretion and confidentiality of all guests and hotel information
Good in math and able to process cash and bill for transactions.
Able to make decisions and is solution oriented
Strong client/guest service skills
Excellent writing, speaking, and organizational skills
Ability to remain calm under pressure.
Ability to work as a team or work independently.

Desirable:

Knowledge of Spa Soft
Previous spa or hotel experience
Previous experience in a 5-star environment

PHYSICAL DEMANDS

Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
Constant need to perform the following physical activities: grasping, turning, finger dexterity.
Frequently needs to stand for long periods of time.
Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor.

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Refine Your Search

front desk agent jobs in escondido, ca

Spa Concierge

Front Desk Agent

Front Desk Sales Associate

Front Desk Agent | Full Time

Front Desk Agent | Part Time

Front Desk Agent/Concierge

Front Desk & Patient Engagement Coordinator

Chiropractic Assistant / Front Desk

Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Associate

Lead Front Desk Associate

Front Desk Receptionist

Front Desk Agent

Hotel Front Desk Supervisor

Front Desk Sales Associate

Front Office Dental Hygiene Coordinator

Dental Front Office (Oral Surgery) Patient Coordinator

Dental Front Desk/Billing

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