About the role:
We are searching for an experienced Senior Product Manager who thrives in a fast-paced, innovative environment looking to solve complex problems with sophisticated and innovative solutions. Within the Global Sales & Services Technology (GSST) teams, we are transforming how the Account Team associates engage clients, drive productivity, and accelerate growth. We build and evolve technology products that enable critical sales workflows and empower associates to achieve greater impact through data, automation, and AI-driven innovation.
This individual will combine strong business acumen, customer empathy, technology expertise, and strategic thinking to define product vision, prioritize investments, and deliver measurable business outcomes.
What You’ll Do:
- Product Strategy & Vision: Define and drive the product roadmap, ensure priorities align with Gartner business goals and deliver meaningful value to sales associates.
- Customer-Centered Product Management: Develop a deep understanding of user needs and workflows to create solutions that simplify work and improve productivity.
- Product Ownership & Delivery: Own the product backlog and partner with cross-functional teams to deliver high-impact features from concept through launch.
- Data-Driven Decision Making : Use data, feedback, and business outcomes to prioritize investments, measure success, and continuously improve products.
- Change Leadership & Adoption: Lead product adoption efforts by partnering on communications, training, and change management to maximize business impact.
- Cross-Functional Leadership: Influence and align stakeholders across business and technology teams to drive decisions and deliver successful outcomes.
What you’ll be responsible for:
- Understanding user workflows, simplifying complex processes, leveraging emerging technologies, and leading cross-functional teams to deliver scalable solutions that create meaningful value for Gartner associates and clients.
- Ensuring the visibility and evolution of licensed user products, entitlements and more across the Account Team.
- Prioritizing projects and features based on impact and alignment with the team’s long-term goals and strategy.
- Collaborating with the scrum team to design, build, launch, and assess features.
What you’ll need:
- Bachelor’s Degree required. Strong written and verbal communication skills.
- 5-7 years of Product Management, Product Ownership, Business Technology, Consulting, Operations, or related experience.
- Experience owning business-critical technology products from concept through implementation and ongoing optimization.
- Experience supporting business processes on enterprise CRM platforms such as Salesforce, Microsoft Dynamics 365, or similar ecosystems.
- Demonstrated success leading cross-functional initiatives in complex, matrixed organizations.
- Experience working within Agile delivery environments and partnering closely with Scrum teams.
- Experience driving organizational change, stakeholder engagement, and product adoption efforts.
- Experience using AI features is beneficial.
What You Will Get:
- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 94,000 USD - 134,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .
Job Requisition ID:110987
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