Top 5 Technical support analyst Jobs in Estero Fl

IT Support Analyst - Level 2
Robert Half —Naples, FL
- Contract
- Mid-level
- Windows
- US work authorization
- Disability insurance
- Dental insurance
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7d
Technical Support Analyst (Tier 2)
Rentvine —Estero, FL
- Weekends as needed
- Computer science
- Computer Science
- 3 years

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IT Support Analyst - Level 2

Robert Half -
Naples, FL

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Job Details

Temp-to-hire | Contract
7 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Authentication
Cloud identity and access management (IAM)
Knowledge management
Network troubleshooting
Mobile device support
Content creation for technical audiences
Authorization controls implementation
Defect resolution root cause analysis
IT user and group management
Linux support
Procedural guides
Enterprise software
Defect analysis
Laptop (troubleshooting support)
Server troubleshooting
Configuration management
Mid-level
Windows
Enterprise software support
Android
Multi-factor authentication (MFA) implementation
CompTIA Cloud+
Cloud-based systems
Cloud service support
Access control implementation
Desktop (troubleshooting support)
Hardware configuration
CompTIA Network+
Managing IT infrastructure
Mobile device management

Full Job Description

We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions.

Responsibilities:

Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments.
Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes.
Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms.
Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools.
Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks.
Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency.
Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities.
Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
At least 1 year of hands-on experience supporting a specialized technology area such as infrastructure, networking, storage, servers, security, Windows, or Linux across on-premises and cloud resources OR recently CompTIA certified
Experience working with networks and operating systems in an enterprise support setting.
Practical experience implementing or managing multi-factor authentication platforms and federation services in business environments.
Strong verbal and written communication skills with the ability to prepare clear documentation, correspondence, and procedural materials.
Demonstrated troubleshooting ability with a focus on root cause analysis and resolution of broader systemic issues.
Ability to apply logical and analytical thinking to a wide range of technical and operational challenges.
Experience working in Agile environments or supporting teams that use Agile methodologies.
Must hold at least three of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Cloud+, or Apple Certified Support Engineer

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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technical support analyst jobs in estero fl

IT Support Analyst - Level 2

Technical Support Analyst (Tier 2)

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