Top 3 It service technician – digital monitoring technologies Jobs in Estes Park, Co

IT Service Technician – Digital Monitoring Technologies
VOESTALPINE SIGNALING USA INC —Loveland, CO
- $25.00 - $32.50 an hour
- Full-time
- Spanish
- Computer science
- Computer Science
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IT Service Technician – Digital Monitoring Technologies
VOESTALPINE SIGNALING USA INC —Loveland, CO
The Remote Monitoring & IT Systems Technician is responsible for supporting voestalpine Signaling's digital monitoring and railroad signaling technologies…
$25.00 - $32.50 an hour
Quick Apply
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IT Service Technician – Digital Monitoring Technologies

VOESTALPINE SIGNALING USA INC
Loveland, CO

Quick Apply

Job Details

Full-time
$25.00 - $32.50 an hour

Qualifications

Jira
Mechanical blueprint interpretation
Customer communication
Linux support
Electrical work
Electronic systems troubleshooting
Electrical schematic reading and interpretation
Windows
Network infrastructure
Mechanical drawings
Driver's License
Confluence
Remote access management
Remote access software
VPN management
Defect tracking tools
Electrical fault repair

Full Job Description

Description:

About voestalpine Signaling USA

voestalpine Signaling USA is part of the globally leading voestalpine Group, a technology and capital goods company renowned for its expertise in steel and metal processing. As a innovator in signaling and diagnostic systems for railway rolling stock monitoring, voestalpine Signaling delivers intelligent, tailor-made solutions worldwide.

Our Loveland, Colorado facility serves the North American region, providing comprehensive support across the full lifecycle—from sales and system integration to ongoing service and technical support.

Position Overview

The Remote Monitoring & IT Systems Technician is responsible for supporting voestalpine Signaling's digital monitoring and railroad signaling technologies through a combination of remote system monitoring, technical support, IT administration, data analysis, and field service activities. This role serves as the primary point of contact for customer technical support and plays a key role in ensuring the reliability, performance, and availability of safety-critical monitoring systems deployed across North America.

The successful candidate will monitor system health, perform first-level diagnostics and troubleshooting, manage customer-facing backend infrastructure, and support the installation, commissioning, and maintenance of digital monitoring solutions. Working closely with customers, Field Services, Engineering, Operations, and IT teams, the technician will help identify and resolve system issues, analyze performance data, maintain accurate documentation, and contribute to continuous improvement initiatives.

This position is ideal for a technically curious and customer-focused professional who enjoys combining IT, networking, data analysis, industrial technology, and hands-on troubleshooting in a dynamic environment. The role offers opportunities to develop expertise in railroad infrastructure, remote condition monitoring, industrial IoT technologies, networking, Linux systems, and advanced diagnostic solutions.

Responsibilities / Essential Job Functions

Remote monitoring of railroad and infrastructure monitoring systems
Customer technical support and incident management
Linux, Windows, networking, VPN, and database administration
Data analysis and performance reporting
Error analysis and troubleshooting of electrical, electromechanical, and mechanical systems.
Maintain accurate documentation of incidents, service activities, and corrective actions in ticketing and reporting systems.
Conduct systems level review of data delivery and quality ensuring to ensure maximum system performance.
Installation, commissioning, and field support of monitoring technologies
Cross-functional collaboration with Engineering, Operations, and Field Services
Support of internal IT systems and customer backend infrastructure
Some on-call support may be required
Other duties as assigned.

Travel Requirement: Up to 25% of domestic and occasional international travel for customer support, commissioning, troubleshooting, and training activities.

Requirements:

Required skills

Associate degree in Information Technology, Computer Science, Networking, Electronics Technology, or a related field; equivalent experience may be considered.
Must be able to read schematics, and mechanical drawings
Must have a high level of self-initiative and able to work independently.
Great communication skills and ability to work effectively in a team
Professionalism
Attention to detail
Ability to document one’s own work
Competence to self-prioritize jobs as needed
High aptitude for electrical and mechanical systems
Electrical and/or electronics troubleshooting skills
ability to read and understand wiring diagrams and blueprints
Valid driver license and the ability to travel domestically and internationally
Ability to comply with FRA drug and alcohol regulations

Working knowledge of:

Linux and Windows operating systems
Computer networking fundamentals
VPN connectivity and remote access technologies
Atlassian software suite experience (Jira, Confluence, ETC)

Preferred skills

2+ years of experience in technical support, IT systems administration, remote monitoring, field service, or a related technical role, or equivalent experience
Linux server administration
Firewall configuration and network security
Cybersecurity best practices
Sophos security products
Previous experience with electrical wiring and troubleshooting
Railroad Experience
Sensor knowledge
Some technical writing
Basic railroad infrastructure knowledge and/or experience
Second language (e.g. German, Spanish)

Quick Apply

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it service technician – digital monitoring technologies jobs in estes park, co

IT Service Technician – Digital Monitoring Technologies

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