Top 2125 Senior customer Jobs in Etna, Oh

Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
- $54,000 - $70,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Field Service Manager Columbus, OH (Heath)
BearCom —Worthington, OH
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Senior Robotic Metrology Specialist
Path Robotics —Columbus, OH
- Extended hours
- Ability to walk for extended periods
- Data analysis skills
- Travel
- Paid parental leave
- Dental insurance
Quick Apply
Micro Specialist
BrewDog USA Inc —Canal Winchester, OH
- $22 - $24 an hour
- Full-time
- Mentoring
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Automation Mechatronics Technician (must be a US citizen or Permanent Resident)
Autotool Inc —Dublin, OH
- $27.50 - $30.30 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Senior Estimator - Pipeline Natural Gas
Integrity Kokosing Pipeline Services, LLC —Westerville, OH
- Full-time
- Microsoft Excel
- Construction site
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Senior Sales Manager
Nuvo Packaging —Columbus, OH
- From $115,000 a year
- Full-time
- Background check
- Analysis skills
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Sr. Maintenance Technician
Niagara Bottling —Gahanna, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Senior Automotive Painter - 2nd Shift - $6,000 Bonus
Carvana —Reynoldsburg, OH
- Overtime
- Background check
- 18 years or older
- English
- Loan repayment program
- Tuition reimbursement
2d
Director, Engineering - USRM Property & Specialty
Liberty Mutual —Columbus, OH
- $156,000 - $281,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Office
Brewer - II
BrewDog USA Inc —Canal Winchester, OH
- $20 - $22 an hour
- Full-time
- Computer literacy
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Full-Time Night Shift LPN Nurse (6p-6:30a) (SNF)
Wexner Heritage Village —Columbus, OH
- $28 - $31 an hour
- Full-time
- Background check
- CPR Certification
- Skilled nursing facility
- Paid holidays
- Disability insurance
Quick Apply
9d
Participant Relations & Operations Manager
Columbus Metropolitan Housing Authority. —Columbus, OH
- $83,000 - $87,000 a year
- 5 years
- English
- Office
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
- Weekends as needed
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Senior Project Engineer- Water/Wastewater Treatment
ms consultants, inc. —Columbus, OH
- Full-time
- Hybrid work
- Background check
- Civil engineering
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Full-Time Day Shift (6a-6:30p) LPN Nurse (SNF)
Wexner Heritage Village —Columbus, OH
- $28 - $31 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Sales Development Associate (SDA)
Evolve Benefits, LLC. —Columbus, OH
- From $17 an hour
- Part-time
- Sales
- Business development
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Purchasing Assistant
Bonded Chemicals Inc. A ChemGroup Company —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Word processing
- Health savings account
- Health insurance
Quick Apply
13d
Leasing Specialist / Senior Leasing Specialist
Tenle, LLC —Columbus, OH
- $20 - $30 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Carroll, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k) matching
Quick Apply
12d

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senior customer jobs near etna, oh

Senior Customer Service Representative

Packaging Corporation of America -
Newark, OH

Apply Now

Job Details

Full-time
$54,000 - $70,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED
Managing clients in a customer support role

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders.

PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end.

May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed.

BASIC REQUIREMENTS:
Education equivalent to high school diploma required.

Five (5) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook

PREFERRED REQUIREMENTS:
Associates degree or college accounting coursework.

Two (2) years’ previous work experience in the manufacturing sector, containerboard and corrugated packaging industry.

Previous experience using an automated order entry system.

KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS:

Starting salary range for position: $54,000-$70,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

senior customer jobs in etna, oh

Senior Customer Service Representative

Field Service Manager Columbus, OH (Heath)

Senior Robotic Metrology Specialist

Micro Specialist

Senior Automation Mechatronics Technician (must be a US citizen or Permanent Resident)

Senior Estimator - Pipeline Natural Gas

Senior Sales Manager

Sr. Maintenance Technician

Senior Automotive Painter - 2nd Shift - $6,000 Bonus

Director, Engineering - USRM Property & Specialty

Brewer - II

Full-Time Night Shift LPN Nurse (6p-6:30a) (SNF)

Participant Relations & Operations Manager

Technical Service Analyst

Senior Project Engineer- Water/Wastewater Treatment

Full-Time Day Shift (6a-6:30p) LPN Nurse (SNF)

Sales Development Associate (SDA)

Purchasing Assistant

Leasing Specialist / Senior Leasing Specialist

Customer Service Representative (Self Storage)

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