Top 20 Patient continuity and needs advocate Jobs in Euclid Oh

Patient Continuity and Needs Advocate
Chen Medical Associates —Maple Heights, OH
- $17.00 - $24.26 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Bachelor of Science
- Opportunities for advancement
8d
RN - IMC
VyTalent Solutions —Cleveland, OH
- $2,127.47 - $2,233.84 a month
- Travel nursing
- Acute care
- Hospital
- Acute care experience
- Referral program
Quick Apply
11d
RN - Tele
VyTalent Solutions —Cleveland, OH
- $2,127.47 - $2,233.84 a month
- Travel nursing
- Acute care
- Patient monitoring
- Hospital
- Referral program
Quick Apply
2d
Registered Nurse (Telehealth/SUD)
Boulder Care —Cleveland, OH
- $80,000 - $95,000 a year
- Full-time
- Remote
- Nursing
- Addiction Medicine
- RN License
- Paid parental leave
- Paid holidays
Quick Apply
10d
Transplant Social Worker
Cleveland Clinic —Cleveland, OH
- $57,510.00 - $87,697.50 a year
- Full-time
- Hybrid work
- Master of Social Work
- Hospital
- Mid-level
- Dental insurance
- Work from home
Case Manager, Community Based Family Therapy
Signature Health Inc —Painesville, OH
- Extended hours
- School experience
- Microsoft Excel
- BLS Certification
- Health insurance
- Dental insurance
10d
LPCC/LISW - East Cleveland, OH - F/T
MindCare Solutions —Richmond Heights, OH
- Up to $75,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
12d
LPCC/LISW - F/T
MindCare Solutions —Chardon, OH
- $0 a year
- Full-time
- Remote
- Up to 50% travel
- Mid-level
- 3 years
Quick Apply
RN-Hospice
Continuum Care Hospice —Parma, OH
- Full-time
- RN License
- Driver's License
- Home Health
Quick Apply
Inpatient Physical Rehab Psychologist - F/T - On-site
MindCare Solutions —Cleveland, OH
- $62 - $80 an hour
- Full-time
- Hybrid work
- Up to 50% travel
- Physical & Rehabilitation Medicine
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Clinical Psychologist - P/T
MindCare Solutions —Cleveland, OH
- $0 a year
- Part-time
- Up to 50% travel
- HIPAA
- Mid-level
Quick Apply
Licensed Physical Therapy Assistant
Ohio Living —Willoughby, OH
- Weekends as needed
- Clean driving record
- Physical & Rehabilitation Medicine
- English
Quick Apply
Physical Therapist
Ohio Living —Willoughby, OH
- Weekends as needed
- Clean driving record
- Physical & Rehabilitation Medicine
- English
Quick Apply

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HOSPITAL LIAISON
Southeast Healthcare —Columbus, OH
Valid Ohio driver's license, reliable transportation, and the ability to travel between hospital and community locations as needed.
Quick Apply
Medical Assistant
OhioHealth —Columbus, OH
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary…

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Patient Continuity and Needs Advocate

Chen Medical Associates -
Maple Heights, OH

Apply Now

Job Details

Full-time
$17.00 - $24.26 an hour
8 days ago

Benefits

Opportunities for advancement

Qualifications

Customer communication
Employee relationship building
High school diploma or GED
Stakeholder relationship building

Full Job Description

Job Description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Patient Continuity and Needs Advocate (PCNA) serves as a vital bridge between patients and comprehensive care, ensuring every eligible patient receives the right healthcare plan and support services tailored to their unique needs. Directly supports ChenMed’s core goal of transforming senior care by maintaining strong patient relationships, reducing healthcare disruptions, and ensuring our most vulnerable patients receive consistent, comprehensive primary care and other services they may be entitled to. The PCNA role is critical to building trust within our communities and maximizing the impact of our patient-centered care model.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Patient Advocacy & Connection: Evaluates patient needs and connects eligible individuals with health plans and community resources that suit their unique healthcare needs and enhances their care experience and outcomes.
Retention & Re-engagement: Proactively reaches out to disenrolled members to understand barriers to care and facilitates their return to our medical centers through personalized outreach and support.
Collaborative Partnership: Works closely with center leadership, sales teams, brokers and clinical staff to develop and execute targeted patient retention strategies that strengthen our patient-provider relationships.
Care Continuity: Ensures seamless transitions and sustained engagement to prevent gaps in care that could lead to hospital visits or adverse health outcomes.
Documentation: utilizes an Electronic Medical Records (EMR) system, Medals and Salesforce to gather and store patient information, respond to questions on behalf of the patient and appropriately and timely document patient issues and resolutions. Maintains assigned work queue of patient accounts.
Completes relevant patient documentation in compliance with all regulatory agencies, including HIPAA.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Competent level business acuity
In-depth knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Fundamental knowledge and understanding of local, state and federal healthcare benefit services and plans
Ability to build and maintain exceptional customer service relationships with healthcare services agencies, patients, providers and peers
Dependable and time conscious
Flexibility, agility, self-starter, comfortable with frequent changes and innovations
Understanding of member attribution, eligibility and the disenrollment process
Demonstrated skill in customer service and service recovery
Knowledge of and experience in working with insurance brokers or agents preferred
Detail-oriented with proficiency in Salesforce
Strong written and verbal communication skills
Positive attitude and the ability to build trust with internal and external partners
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA:

High School diploma or GED equivalent required
BA/BS degree preferred OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
A minimum of three (3) years’ work experience required; working with seniors a plus as is a general understanding of Medicare Advantage

PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

#LI-Onsite

Read Full Job Description

Apply Now

Refine Your Search

patient continuity and needs advocate jobs in euclid oh

Patient Continuity and Needs Advocate

RN - IMC

RN - Tele

Registered Nurse (Telehealth/SUD)

Transplant Social Worker

Case Manager, Community Based Family Therapy

LPCC/LISW - East Cleveland, OH - F/T

LPCC/LISW - F/T

RN-Hospice

Inpatient Physical Rehab Psychologist - F/T - On-site

Clinical Psychologist - P/T

Licensed Physical Therapy Assistant

Physical Therapist

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Job Description

KNOWLEDGE, SKILLS AND ABILITIES:

EDUCATION AND EXPERIENCE CRITERIA:

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