Top 542 Equipment manager Jobs in Eugene, Or

Customer Experience Advocate
HUNTER COMMUNICATIONS —Eugene, OR
- $21 - $22 an hour
- 8 hour shift
- Microsoft Word
- Spanish
- English
- Disability insurance
- Health insurance
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4d
Nurse Manager - Operating Room
McKenzie Willamette Medical Center —Springfield, OR
- Nursing
- Surgery
- RN License
- Loan repayment program
- Health insurance
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CELL TOWER FOREMAN (Maintenance)
Tool Tech, LLC —Cottage Grove, OR
- $35 - $55 an hour
- Overtime
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Health insurance
HVAC Service Technician - experienced
Priority One Heating & Air Conditioning —Eugene, OR
- Up to $40 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Fuel card
- Health insurance
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Lead Electrophysiology Tech - Cath Lab
McKenzie Willamette Medical Center —Springfield, OR
- $59.00 - $74.61 an hour
- Full-time
- Anatomy knowledge
- Hospital
- BLS Certification
- Loan repayment program
- Health insurance
Quick Apply
Respiratory Therapist (PRN)
Rotech Healthcare Inc. —Eugene, OR
- Choose your own hours
- Microsoft Word
- Background check
- Nursing
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Electrophysiology Tech III- Cardiac Cath Lab
McKenzie Willamette Medical Center —Springfield, OR
- $52.75 - $67.14 an hour
- Full-time
- Anatomy knowledge
- Hospital
- BLS Certification
- Loan repayment program
- Health insurance
Quick Apply
HIRING HVAC INSTALLERS
Pacific Plumbing & Rooter —Eugene, OR
- $75,000 - $120,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- Residential
- Health insurance
- Dental insurance
Quick Apply
Lead Technician
Peterson CAT —Eugene, OR
- $40 - $55 an hour
- Overtime
- Background check
- 6 years
- Management
- Health insurance
- Dental insurance
Quick Apply
CDL A Flatbed Truck Driver
White Mountain Trucking —Eugene, OR
- $0.62 - $0.74 per mile
- Weekends as needed
- Clean driving record
- CDL A
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Grower
PRT —Cottage Grove, OR
- $21.92 - $27.40 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Industrial Shift Supervisor - Graveyard shift
Lignetics Inc. —Brownsville, OR
- $30 - $34 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
10d
B2B Sales Representative
Slice Merchant Services —Oregon
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
Loss Prevention Clerk
Costco Wholesale Corporation —Eugene, OR
- Driving
- US work authorization
- Warehouse
- AD&D insurance
- Employee stock purchase plan
8 Hour Per Day Office Coordinator III
Bethel School District 52 —Eugene, OR
- $23.17 - $29.37 an hour
- 8 hour shift
- High school
- Word processing
- English
Mgr Infection Prevention and Caregiver Health and Safety
PeaceHealth —Springfield, OR
- $61.56 - $92.34 an hour
- Full-time
- Nursing
- Management
- Office
- Continuing education credits
- 403(b) matching
6d
Administrative Assistant - Administration
PeaceHealth —Eugene, OR
- $23.74 - $35.62 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Research
- Continuing education credits
- 403(b) matching
3d
Manager, Provider Credentialing and Operations
PacificSource Health Plans —Springfield, OR
- $90,052.16 - $157,591.26 a year
- Full-time
- English
- Office
- High school diploma or GED
Outcomes Manager
PeaceHealth Springfield Rehabilitation Hospital —Springfield, OR
- Full-time
- Master of Social Work
- RN License
- Hospital
- Disability insurance
- Health insurance
Quick Apply
Member Service Assistant
Costco Wholesale Corporation —Eugene, OR
- Driving
- US work authorization
- Warehouse
- AD&D insurance
- Employee stock purchase plan

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equipment manager jobs near eugene, or

Customer Experience Advocate

HUNTER COMMUNICATIONS -
Eugene, OR

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Job Details

Full-time
$21 - $22 an hour
4 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Live chat
Telecommunications network troubleshooting
Microsoft Word
Customer records maintenance
Managing customer accounts
Data compliance
Customer relationship building
Email customer support
Technical support via phone
Account maintenance
Phone communication
Spreadsheets
Equipment troubleshooting
Incident Escalation
Financial issue resolution
High school diploma or GED
Managing clients in a customer support role
Client database systems
Quality assurance
Continuous improvement
Customer engagement
Hardware support
Networking equipment (troubleshooting support)
Data protection regulation compliance
Customer support
Handling account queries
Technical support via email
Documentation Handling
Customer information system software
Cross-functional collaboration

Full Job Description

Description:

Better Careers Start Here!
Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service. At Hunter Communications, all employees are provided a rich, fully paid benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and numerous bonus opportunities.

Do you enjoy helping customers? Are you passionate about providing excellent service and solving problems? If so, we want you to join our team as a Customer Experience Advocate!

In this role, you will assist us in providing technical assistance and support to our customers, ensuring their internet connectivity issues are resolved efficiently. This role requires excellent problem-solving skills, strong communication abilities, and a thorough understanding of internet technologies and network troubleshooting.

Under the general supervision of the Customer Experience Manager, the Customer Experience Advocate Tier 1 will be responsible for the direct interface with customers and support personnel. You will administer databases such as but not limited to telecom billing software Rev.io, Salesforce Internet Support Tools and Ticketing system. Will be responsible for answering 40-50 calls in an 8 hour shift, working trouble tickets, entering customer information into the billing system, scheduling new customers, and answering general billing questions. The position will also be responsible for taking payments and requesting adjustments, as necessary.

Bilingual proficiency in English and Spanish is preferred, as this role may regularly assist Spanish-speaking customers with account questions, billing, technical support, and service needs.

This is a full-time position working Monday through Friday, 40 hours per week 8am-5pm(eight-hour shifts),

Knowledge, Skills, & Abilities Required

Customer Support: Provide timely and accurate responses to customer inquiries, issues, and complaints via phone, email, chat, or other communication channels.
Problem Resolution: Identify customer needs, troubleshoot problems, and find effective solutions to ensure customer satisfaction.
Product Knowledge: Develop a deep understanding of the company's products or services to effectively address customer inquiries and provide relevant information.
Documentation: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, in the company's database or CRM system.
Quality Assurance: Adhere to company policies, procedures, and service standards to ensure consistent and high-quality customer interactions.
Escalation Handling: Handle escalated customer issues promptly and professionally, involving supervisors or specialized teams when necessary to ensure timely resolution.
Communication Skills: Communicate effectively and empathetically with customers to understand their needs, convey information clearly, and build rapport.
Multitasking: Manage multiple customer interactions simultaneously while maintaining focus, accuracy, and professionalism.
Team Collaboration: Collaborate with other customer service representatives, supervisors, and cross-functional teams to address complex customer issues and improve service delivery.
Continuous Improvement: Provide feedback and suggestions for process improvements, product enhancements, or training needs based on recurring customer issues or feedback.
Compliance: Ensure compliance with relevant regulations, such as data protection laws, and company policies related to customer interactions and data handling.
Performance Metrics: Meet or exceed performance targets, such as response times, customer satisfaction scores, and resolution rates, as defined by the company.
Training and Development: Participate in ongoing training sessions to stay updated on product knowledge, customer service best practices, and company policies.
Shift Flexibility: Maintain flexibility to work different shifts, including evenings, weekends, and holidays, to meet customer demand and ensure continuous service coverage.
Professionalism: Uphold a professional demeanor and positive attitude in all interactions with customers, colleagues, and other stakeholders.

Requirements:

Education:

High School Diploma or GED Certificate is required and College Experience Recommended

Bilingual:

Bilingual in English and Spanish preferred, with the ability to communicate professionally in both verbal and written interactions.

Experience:

Knowledge of computers, phones, and voice features with a solid understanding of basic telephony.
Proficiency in Google Suite and Microsoft programs such as excel and word.
Ability to multitask, effectively communicate, problem-solve, and achieve organizational goals.
Strong networking concepts, internet technology familiarity, and hardware/software troubleshooting skills.
Typing skills of 35 wpm or more
Attention to detail is critical in this role; you must have the ability to meticulously review and ensure the accuracy of customer accounts.

Physical Requirements:
Minimal physical effort under typical office conditions but must occasionally lift and/or move up to 25 lb. Ability to operate standard office equipment. Frequent sitting, talking, hearing and mental concentration for prolonged periods required; use of hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms; specific vision requirements include close vision and the ability to adjust focus, ability to distinguish color in graphs, charts, etc. Must be able to communicate and be understood clearly; hearing ability requirements include ability to interact with employees, the public, elected or appointed officials and outside organizations.
Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Refine Your Search

equipment manager jobs in eugene, or

Customer Experience Advocate

Nurse Manager - Operating Room

CELL TOWER FOREMAN (Maintenance)

HVAC Service Technician - experienced

Lead Electrophysiology Tech - Cath Lab

Respiratory Therapist (PRN)

Electrophysiology Tech III- Cardiac Cath Lab

HIRING HVAC INSTALLERS

Lead Technician

CDL A Flatbed Truck Driver

Grower

Industrial Shift Supervisor - Graveyard shift

B2B Sales Representative

Loss Prevention Clerk

8 Hour Per Day Office Coordinator III

Mgr Infection Prevention and Caregiver Health and Safety

Administrative Assistant - Administration

Manager, Provider Credentialing and Operations

Outcomes Manager

Member Service Assistant

I want to receive the latest job alert for equipment manager in eugene, or

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