Top 8 Field dispatcher Jobs in Eugene, Or

Field Dispatcher
Peterson CAT —Eugene, OR
- $30 - $35 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
HVAC Dispatcher
Associated Heating & Air Conditioning LLC —Eugene, OR
- $19 - $22 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Contractor In Charge (CIC)
National Railroad Safety Services, Inc. (NRSS) —Eugene, OR
- $23 - $37 an hour
- Full-time
- Up to 50% travel
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician
KELLEY CREATE —Springfield, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Human Resources Manager
COMFORT FLOW HEATING CO —Springfield, OR
- Full-time
- Spanish
- 5 years
- English
Quick Apply
HVAC Service Technician
Marshall's Specialty Services —Springfield, OR
- $24 - $42 an hour
- Extended hours
- Clean driving record
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
CLASS A CDL DRIVER
GEVA TRANSPORTATION —United States
- $0.50 - $0.65 per mile
- Full-time
- In person
- CDL A
- Mid-level
- Commercial driving
- Paid training
- Passenger ride along program
Quick Apply
4d

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Field Dispatcher
Peterson CAT —Eugene, OR
Answer phone calls from customers and record all needed information for technicians to start repairs. Be on call, on a rotating schedule, to take after hour…
$30 - $35 an hour
Quick Apply
3d
Dispatcher - Night Shift - Eugene
NEXGEN TEAM LLC —Eugene, OR
Answer after-hours Customer & Driver phone calls. Build individual truck/trailer load plans for drivers using specific contracts that are price specific.

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Director of Northwest Regional Emergency Communications Center (NRECC)
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Possession of a valid driver's license. Bachelor’s Degree in Criminal Justice, Business Administration, Public Administration, or other relevant field and five…
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Dispatcher
ARS-Rescue Rooter —Columbus, OH
Manage incoming service requests and schedule heating and air conditioning service calls. Experience coordinating field service teams (HVAC or home services…
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field dispatcher jobs near eugene, or

Field Dispatcher

Peterson CAT -
Eugene, OR

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Job Details

Full-time
$30 - $35 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Equipment service recordkeeping
Customer order taking
Processing cash transactions
Purchase order management
Mid-level
Maintenance schedule management
Credit card payment processing
High school diploma or GED
Maintenance task scheduling
Equipment malfunction response
Purchasing
Warranty issues management
Dispatch record maintenance
Task assignment
Delegation
Office phone management
Customer data entry

Full Job Description

Peterson Cat has a need for a Field Dispatcher at our Eugene, OR location.

SUMMARY
This position is responsible for coordinating the assignments of service technicians and materials to accomplish repairs done in the field and administration of related paperwork.

ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functionsinclude the following. Other duties may be assigned.

Answer phone calls from customers and record all needed information for technicians to start repairs.
Accurately open work orders in Dealer Business System (DBS) with information given by the customer and/or internal Product Support Sales Representative, including correct Purchase Order (PO) number or account number the job is charged to.
Use Service Information System (SIS) to check if a machine has warranty or if there are any known issues with a customer’s serial number range that might help the technician with the machine repair.
Collect Cash on Delivery (COD) from customers at end of jobs. Credit cards, checks, and sometimes cash.
Use Varian for PO# for outside purchases in order to charge the right accounts.
Use scheduler program to maintain a log of all field technicians’ location at any given time.
Utilize vision link to help pre-plan repairs by determining the location of machines and review fault codes prior to dispatching a technician.
Be on call, on a rotating schedule, to take after hour calls from customer that have equipment breakdowns and call technicians to go out and make repairs. Includes taking calls for other stores and making sure they are taken care of.
Review timecards to make sure all time charged is in the correct segment / work order. Help enforce timecards and service reports being turned in on time.
Help coordinate field service safety meetings & enforce company policy regarding safety.
Help with any questions involving work orders that may help with closing a job in a timelier manner.
Maintain punctual, regular and predictable attendance

OTHER JOB FUNCTIONS

Help technicians with parts and tooling.
Check on when back ordered parts are coming in.

QUALIFICATIONS

High school diploma or GED; and a minimum of 2 years of directly related customer service experience, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

A background in dispatching and/or heavy equipment/mechanical experience is preferred.

#INDL

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Pay: $30.00 - $35.00 per hour

Expected hours: No less than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

field dispatcher jobs in eugene, or

Field Dispatcher

HVAC Dispatcher

Contractor In Charge (CIC)

Help Desk Technician

Human Resources Manager

HVAC Service Technician

CLASS A CDL DRIVER

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