Application Deadline: Monday, June 15, 2026, at 5 p.m. P.T.
Accepting Online Applications Only
Information on How to Apply
Classification: Records Specialist A
Salary Range: $25.84 - $32.98 hourly / $53,747.20 - $68,598.40 annually
The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA). You can learn more about our process at our How to Apply page.
Department/Division: Police Department / Police Operations Support
Union Representation: Eugene Police Employees’ Association (EPEA)
Work Location: Eugene Police Headquarters, 300 Country Club Rd. Eugene, OR 97401
Work Schedule: Applicants must be available to work various shifts which include day, swing, graveyard hours, holidays, weekends, and mandatory overtime.
Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.
Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.
: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.
- Functions as initial contact for persons requesting information; Assists citizens with complaints, collects monies for various fees, releases impounded vehicles, registers sex offenders, and provides general public information; deals with diverse situations and sometimes difficult public contacts.
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Distributes police reports to courts, public, governmental agencies and other authorized individuals, following department policy, state and federal laws.
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Processes criminal warrants through the automated criminal justice records system; confirms warrants, ensures criminal warrants are returned to the appropriate court. Extracts a variety of criminal and non-criminal data from national computer records systems; maintains data.
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Maintains automated checking and tracking systems on various public safety issues including stolen vehicles, missing persons, and juvenile runaways.
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Performs background and other information checks; checks confidential and sensitive information from manual and/or computerized sources; screens reports for release in accordance with Oregon Public Records law.
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Receives, distributes, and/or transmits teletype, computer messages, and a variety of criminal and law enforcement activity reports from/to the department and local, State, and/or nationwide criminal justice agencies.
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Supports and respects diversity in the workplace. Demonstrates regular, reliable and punctual attendance.
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Performs other related duties as required.
To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Records Specialist A
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.
Minimum Qualifications
Experience:
One full-time year (total of 2080 hours) of general office work experience.
Experience in public safety, judicial or other governmental operations is preferred.
Education/Training:
High school diploma or equivalent.
Background
Must pass a police background investigation.
Automatic disqualifiers include felony convictions and class 'A' misdemeanors within the last 24 months.
Ability to obtain within 90 days of hire.
The ideal candidate will have the following knowledge, skills, and abilities
Record-keeping processes and procedures.
Business English, including grammar, spelling and punctuation.
Basic mathematics.
Applicable department policies and procedures; City ordinances; state, and federal laws; jail and court procedures.
Local social service providers.
Must be available to work various shifts which include day, swing, graveyard hours, holidays, weekends, and mandatory overtime.
Effectively and tactfully communicate with diverse range of citizens and colleagues in high-pressure situations.
Maintain flexibility and adapt to diverse environments and dynamic office demands.
Exercise sensitivity, adaptability, and awareness to people of diverse cultural backgrounds, languages, and needs.
Accurately execute extensive data entry, record-keeping processes and procedures, and basic mathematics.
Read, understand, and interpret policies, procedures, and codes; decipher numeric codes; and retrieve appropriate index material and classifications.
Work with a high degree of accuracy and attention to detail and retain detailed information.
Lift, or access boxes of records as required.
Operate standard office equipment.
Learn the use of various automated criminal justice systems such as LEDS (Law Enforcement Data System), NCIC (National Crime Information Center), Central Square Records Management System (RMS), and other computerized systems.
Learn applicable department policies and procedures, City ordinances, State and Federal laws, jail and court procedures.
Adhere to regulatory Federal, State, and local laws pertaining to the confidentiality of criminal justice records.
Bilingual Pay Benefit: Per the EPEA Contract, the City shall pay an employee at 5% of base wages for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center.
This posting may also be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur.
What to Expect from our Selection Process
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 8-10 weeks to complete.
Diversity, Equity, and Inclusion
The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.
The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.
