Top 2 Senior customer service representative Jobs in Eugene, Or

Customer Service Representative - Customer Care
New Horizons In-Home Care —Eugene, OR
- $21 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Continuing education credits
Quick Apply
Sr. Technical Services Representative
LATICRETE International, Inc. —Eugene, OR
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
4d

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Customer Service Representative - Customer Care

New Horizons In-Home Care -
Eugene, OR

Quick Apply

Job Details

Full-time
$21 an hour

Benefits

Continuing education credits

Qualifications

Customer communication
Administrative experience
High school diploma or GED
Typing
Office experience

Full Job Description

Pay: $21.00 per hour
Schedule: Wednesday- Saturday. 8:00am- 6:30pm

Job description:
Hi. We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years.

We’re looking for Customer Services Specialists for our Eugene, OR office. If you’re looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you’ve come to the right place!

Why people love working at New Horizons:
We’re a people-first company. That means everyone earns a living wage and has access to opportunities for personal and professional growth. We’re proud of our 4.7 Glassdoor rating and earning the Activated Insights 2025 Employer of Choice Award. We also have a popular employee rewards program where you can earn fun prizes for everyday successes! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Responsibilities:

Deliver a warm first impression for callers
Handling and directing a high volume of incoming calls
Assist Clients with schedule changes
Assist Caregivers with timekeeping issues or driving directions
Support Scheduling with Caregiver or Client notifications
Handle employee sick calls
Keep excellent documentation and records

Qualifications:

Warm, energetic personality who loves to connect with people
Preferred knowledge of in-home care or healthcare field
Possess strong communication skills
Ability to multi-task, stay calm, and be a team player in a fast paced environment while ensuring attention to detail
High school diploma/GED and at least 6 months of administrative experience
Proficient computer and typing skills
Position is not remote
Bi-lingual preferred

EEOC Statement
New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.
If you need assistance in completing your application, please call (541) 687-8851.

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senior customer service representative jobs in eugene, or

Customer Service Representative - Customer Care

Sr. Technical Services Representative

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